Human Resources Director Resume Example
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HUMAN RESOURCES DIRECTOR
Professional Summary
Innovative and outgoing Human Resources professional with more than 20 years of expertise creating memorable experiencesand moments in lives of people (employees, peers, customers and other organizational stakeholders). Accomplished in developing and maintaining relationships, capitalizing on strengths, and developing talent to provide an exceptional experience. Looking for an opportunity to celebrate wins, inspire, motivate, support and engage all levels of a diverse, equitable and people-centric organization.
Skills
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Work History
12/2019 to Current
Human Resources DirectorCity Of Gresham – Gresham , OR
- Collaborated on hiring and training of new employees, professional development of staff, team building and motivation.
- Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates, including rate negotiations.
- Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards and maintaining employee handbooks.
- Reduced and maintained overall turnover rate from over 9% to below 5%.
- Advised senior management on human resources issues, coaching to correct, conflict conversations, and performance appraisals.
- Explained human resources policies and procedures to all employees, including company-wide orientation conducted twice monthly.
- Managed human resources objectives including hiring, promotion, and other appropriate personnel actions.
- Balanced organizational and employee needs when developing fair and equitable human resources policies.
- Built strong network of employment agency contacts and head hunters to share job opening information and fill positions quickly.
- Cultivated productive relationships with regulators, government agency personnel and staff to enforce COVID-19 compliance oversight, policy, procedures and support.
- Served as positive role model for diverse group of individuals, to embed organizational mission, vision and core values.
12/2017 to 12/2019
Chairman Board of DirectorsSpartannash – San Antonio , TX
- Assisted CEO in identifying and recruiting other board members, successfully recruiting two board members.
- Spearheaded new hospital expansion with $23M in capital funds.
- Facilitated decision making by building consensus and developing solutions.
- Presided over monthly and special meetings of hospital special district board of directors.
- Oversaw business-wide changes to modernize procedures and organization.
- Directed technological improvements, reducing waste and business bottlenecks.
- Defined organizational problems to create and implement correction plans.
- Collaborated with four other members to seek involvement in policy decisions, fundraising and visibility of organization.
08/2013 to 04/2018
Store DirectorSafeway – City , STATE
- Boosted quarterly revenue to 159%, and reduced shrink by 3% by developing and deploying strategies to effectively improve operations.
- Developed and implemented store plan to address concerns and maintain wins as identified by employee engagement surveys.
- Promoted team collaboration, employee performance and efficiency by fostering healthy environments focused on mutual success.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
- Oversaw and improved daily deliveries through efficient coordination of daily operations.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Recognized by management for providing exceptional customer service.
- Planned, coordinated and controlled daily operations of sales, financial management and human resources within facility.
- Explained human resources policies and procedures to all employees.
- Managed human resources objectives including hiring, promotion, discharge and other appropriate personnel actions.
- Supported human resources by certifying and processing payroll, electronic deposits and pay adjustments while distributing checks.
- Experienced with labor unions, local, state and federal laws and regulations.
- Served as positive role models for diverse group of individuals to embed organizational mission, vision and core values.
11/2002 to 08/2013
Revenue Accounting SupervisorCopper Mountain Resort – City , STATE
- Responsible for up to $100,000 in cash daily.
- Recommended new methods to improve internal controls and operating efficiency.
- Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walk-throughs for compliance with documented processes.
- Prepared daily revenue and labor reports to assist business leaders with key decision making and strategic operational planning.
- Met accounting financial standards by providing accounting department annual budget information.
- Evaluated and improved accuracy and completeness of daily, weekly, monthly and quarterly financial records.
- Maintained cash flow by monitoring bank balances and cash requirements.
- Set up and improved accounting systems and processes to meet business needs and maximize effectiveness of operations.
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Managed accounting operations, including journal entries, collection efforts, and reconciliations.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Coordinated with external auditors and documented process reviews.
- Recruited, developed and retained staff by interviewing, hiring, coaching to correct and recognizing positive work performance.
- Developed department plan to address concerns and maintain wins as reported in annual employee engagement surveys.
- Served as positive role model to embed organizational mission, vision, and core values.
Education
Expected in 05/2023
Bachelor of Science: Business Administration
Colorado Mountain College - City
Colorado Mountain College - City
- 3.91 GPA
- Dean's List Honoree, Fall 2020
Affiliations
- Society of Human Resource Management
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Resume Strength
- Completeness
- Formatting
- Word choice
- Length
- Measurable results
- Strong summary
- Target job
- Clear contact info
- Typos
Resume Overview
School Attended
- Colorado Mountain College
Job Titles Held:
- Human Resources Director
- Chairman Board of Directors
- Store Director
- Revenue Accounting Supervisor
Degrees
- Bachelor of Science : Business Administration
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