Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
ADP, PeopleSoft, Wetfeet Recruiter, Microsoft Word, Microsoft Outlook, Lotus Notes, Excel, PowerPoint, and Internet
Education
Macys East Braintree, MA Expected in 2004 Management Development Training Program : - GPA :
University of Rhode Island Kingston, RI Expected in 2001 Bachelor of Science : - GPA :
Accomplishments
Experience
Children's Healthcare Of Atlanta - Human Resources Consultant
Berkeley Lake, GA, 10/2012 - 08/2013
  • Responsible for all aspects of HR including: Recruiting/Interviewing/Hiring, COBRA, FMLA, STD and LTD, health, dental, 401K, and flexible spending account, workers compensation and unemployment administration Acted as a resource for HR related matters for approximately 200 employees Managed employee record keeping Responsible for vendor management and correspondence Maintained HR databases and systems Monitored benefits best practices and legal compliance Managed new employee orientation Ran Open Enrollment Audited and maintained employee files.
Arch Coal, Inc. - Human Resources Manager
Philippi, WV, 11/2007 - 12/2010
  • Responsible for all aspects of HR including: Recruiting/Interviewing/Hiring, COBRA, FMLA, STD and LTD, health, dental, 401K, and flexible spending account, workers compensation and unemployment administration Acted as primary resource for HR related matters for approximately 200 employees Handled employee relations/conflict management Managed employee record keeping Responsible for vendor management and correspondence Developed and updated job postings Edited manuals, trainings and handbooks Maintained HR databases and systems Monitored benefits best practices and legal compliance Managed new employee orientation Ran Open Enrollment Directly supervised two employees.
Arch Coal, Inc. - Human Resources Manager
Philippi, WV, 01/2006 - 11/2007
  • Managed HR generalist functions including recruitment, hiring, onboarding, coaching and counseling, and career development Acted as primary resource for all HR related matters for a building of 400 associates Oversaw succession planning and develop skill assessments per department Responsible for full life-cycle recruitment for approximately 300-450 requisitions, including job postings, candidate identification through networking, referrals and cold calling, candidate evaluation and resume screening, interview, reference checks and offer negotiation Provided employee relations touch bases Handled employee relation issues, internal investigations and exit interviews Coached and counseled employees and supervisors Oversaw/facilitated succession planning Participated in annual performance appraisal process Jessica.
  • Claire Page |2.
Perpay - Office Manager
Philadelphia, PA, 01/2005 - 01/2006
  • Recruited, interviewed and hired sales-driven, service oriented associates Monitored and addressed performance issues in a timely manner Assisted with HR administration, recruitment, hiring and PeopleSoft input Handled all customer correspondence and resolved customer issues Coordinated distribution of all incoming communications - phone, fax, mail, network printer, intra-net, e-mail Completed and distributed weekly Store News and other divisional produced employee communications Facilitated all invoice payments, vouchers and other operations financial functions Serviced all customers who visited the Store Manager's office for assistance Tracked customer service shopping scores by Department Sales Manager Facilitated walk-in a traffic, pre-screened and interviewed appointment flow Maintained all paperwork and systems input functions.
Hyatt - Group Sales Manager
San Francisco, CA, 01/2004 - 01/2005
  • Managed all aspects of multiple departments with an annual volume of over $2.5 million while maintaining customer service as a priority Improved employee performance through identifying areas of opportunity and coaching and counseling Successfully managed a team of fifteen to twenty associates Recruited, interviewed, hired and developed sales-driven, service oriented associates Enhanced level of customer service while demonstrating knowledge of store products and services Instructed training classes Handled employee relations Prepared and delivered mid-year and annual reviews Planned and executed successful inventories.
Adswerve, Inc. - Account Coordinator
OR, State, 01/2001 - 01/2003
  • Assisted multiple account teams from general administrative duties to pitching to the media Acted as a primary contact for general media and client relations Researched and compiled information into data bases for pitching purposes to maximize our clients' media coverage utilizing internet websites as well as databases Chose media outlets and stories to be pursued for pitching as well as pitching our products to home, fashion, and newspaper editors Created media coverage clip reports and valuated our media coverage Compiled materials and built media kits for trade shows and members of the media Responsible for press releases reaching appropriate media outlets and wires in a timely manner Filled product and information orders for editors, tracked shipment and followed-up Involved in assisting and executing client sponsored events as well as planned press events and client media tours Managed multiple interns assigned to my accounts.
Skills
administrative duties, ADP, benefits, coaching, cold calling, conflict management, counseling, client, clients, client relations, customer service, customer service, databases, e-mail, employee communications, employee relations, fashion, fax, financial, Hiring, HR, legal compliance, Lotus Notes, Management Development, materials, Excel, mail, office, Microsoft Outlook, PowerPoint, Microsoft Word, negotiation, network, networking, newspaper, Page, PeopleSoft, performance appraisal, press, press releases, printer, knowledge of store, record keeping, Recruiting, recruitment, Recruiter, sales, Sales Manager, Store Manager, stories, phone, trade shows, vendor management, websites

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resume Strength

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Resume Overview

School Attended

  • Macys East
  • University of Rhode Island

Job Titles Held:

  • Human Resources Consultant
  • Human Resources Manager
  • Human Resources Manager
  • Office Manager
  • Group Sales Manager
  • Account Coordinator

Degrees

  • Management Development Training Program
  • Bachelor of Science

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