Energetic and motivated professional with experience in the nonprofit and government sector ; a hardworking professional with over 10 years of experience, and a highly organized and productive individual who is always eager to demonstrate leadership and HR expertise in any given industry.
Microsoft Word, Excel, PowerPoint, Access, Windows 7
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Business Interface LLC Human Resources Consultant
Manage multiple temporary staffing accounts including state and private sector contracts.
Serve as the point of contact for on-site supervisors for employee placement, scheduling and general management, review timesheets for reporting purposes, overseeing compensation and billing of client, and development of new hire strategies for existing contracts.
Point of contact for company employee and vendor inquiries; including, but not limited to, pay schedules, worker's compensation, and benefit plans.
Conduct company new hire orientations and ongoing training seminars.
Provide explanation and administration of benefits programs including workman's compensation and COBRA.
Manage unemployment insurance claims.
Planning, organize and implement recruitment and employee relations.
Duties include organizing recruitment activities to sustain new employee hiring objectives; candidate sourcing, job posting, interviewing, conducting reference and background checks.
Assist in developing and implementing human resource operations plans, policies, procedures, and goals.
Responsible for the accurate, complete, and timely written business correspondence.
Timely preparation of records, reports, company handbook updates, and related policy documents.
Responsible for database management, file maintenance and records management of all employee files.
Ensure employee files are complete and in compliance with company policies and legal regulations.
Assist in proposal writing for HR related state government solicitations.
Understanding of MS Tools such as MS-Excel, MS-Word, ADP Payroll Corporate recruitment; point of contact with local businesses to establish and sustain ongoing staffing relationships Facilitate development of professional service agreements (including negotiating terms when necessary) between BI and clients.
Business Interface LLC Retention Specialist
Maintained employment retention reporting, performed background screening and testing, and verified document compliance pursuant to the contract reporting requirements.
Met with community service providers and recovery programs in order to establish referral relationships.
Built and maintained relationships with service provider networks and other necessary Community Based Organizations to improve awareness of Business Interface and its placement, retention and career advancement standards and goals Performed grassroots recruiting activities in order to sustain program enrollment on a rolling basis.
Provided retention services to program participants-conducted weekly employment retention skills training workshops; provided follow-up services including coordinating assistance with transportation, clothing, childcare, training, etc.
Developed and maintained an extensive list of local service providers with which to leverage free and/or reduced cost services Maintained frequent contact with participants to ascertain job performance and special needs Gave feedback on performance issues related to participants and actual retention solutions provided Collaborated with Business Resource Consultants and Workforce Development Trainers to identify community resources available to support business clients and their employees as well as create new and unique retention projects.
Reported retention and career development needs and information on participants to the BRC and WDT responsible for each project Surveyed placements on employment and retention services provided Performed other duties as assigned.
Scruples Corporation Case Manager
Provided intensive community support for clients with severe mental illness and/or with substance abuse issues.
Symptom identification and client assessment, crisis intervention, assisted with organizational and financial management, provided supportive counseling during individual and group therapy sessions and worked as a community advocate ensuring patient rights.
Developed treatment plans, progress notes, monthly reports, unusual incident reports and follow-up reports, discharge summaries, etc.
Monitored treatment progress, ensured therapy and medication management requirements are being met, made recommendations to day treatment programs, and crisis intervention Made home and school visits on a schedule and/or intervention basis to provide support to families with an emotionally disturbed adult and/or child.
Assisted in accessing and disseminating information about community resources, knowledge of Medicaid.
Assisted in the formation and implementation of peer support groups.
Worked with community agencies and legal resources serving as a liaison to assure client needs are being met.
Provided program information to clients.
Today's Dream Tomorrow's Future Upper MD Case Manager/ Community Support Worker
Provided direct assistance and supervision to low income individuals Responsibilities included client assessment, assisting with daily living skills, crisis intervention, providing supportive counseling during individual and group therapy sessions and working as a community advocate ensuring patient rights.
Provided tutoring Instruction for individual and small groups in Math, English, Science and Social Studies for clients 3rd - 12th Grade Worked closely with educational advocates, school counselors, and legal aid resources to assist adolescent and adult clients with meeting their needs.
Monitored treatment progress, making recommendations to day treatment programs, and crisis intervention.
Made home visits on a schedule and/or intervention basis to provide support to families with an emotionally disturbed child or adult.
Made home visits to follow up on broken appointments or to gather routine information.
Worked with community agencies serving as a liaison to assure client needs are being met.
Managed the associated correspondence files for consumer caseload; managing consumer e-mail as requested; attending meetings as a support and advocate when requested SELECTED ACCOMPLISHMENTS Awarded Employee of the Month at Scruples Corporation Awarded Best Customer Service award at Reliaquote Insurance Company.
Received award for highest enrollments for two months with Job Corps.
Trinity University Washington DC Master of Science and Administration : Human Resources Management Human Resources Management
Coppin State University Baltimore , MD Bachelor of Arts : Psychology Psychology
CPR and First Aid Certified
ADP Payroll, benefits, billing, business correspondence, BI, contracts, counseling, CPR, client, clients, clients 3, Customer Service, database management, e-mail, employee relations, English, financial management, First Aid, general management, government, hiring, human resource, HR, Instruction, Insurance, legal, notes, managing, Math, meetings, Access, MS-Excel, Excel, PowerPoint, Windows 7, MS-Word, Microsoft Word, negotiating, networks, organizing, organizational, page, policies, progress, proposal writing, recruiting, recruitment, reporting, scheduling, seminars, staffing, supervision, transportation, tutoring, unique, workshops, written,
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Companies Worked For:
Business Interface LLC
Today's Dream Tomorrow's Future Upper
Coppin State University
Job Titles Held:
Human Resources Consultant
Case Manager/ Community Support Worker
Master of Science and Administration : Human Resources Management Bachelor of Arts : Psychology CPR and First Aid Certified
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