human resources consultant resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
01/2002 to Present Human Resources Consultant Accenture | Salt Lake City, UT,
  • Provides senior level consultation, advice, and support to Appointing Authorities, managers, supervisors, and staff regarding diverse Human Resources issues.
  • Interpret and provide clarification of CBA, Federal law, WA State law, DOC policies, and other pertinent rules and regulations.
  • Responsible for just cause investigations, pre-disciplinary and disciplinary processes, union and non-represented employee grievances, and PREA cases at MCC.
  • Conducts weekly meetings with Health Services management and participates in weekly meetings with Superintendents.
  • Represents DOC through EEOC complaints, ESD hearings, employee-driven lawsuits, and courtroom hearings.
  • Provides ongoing direction, coaching and mentoring to HRCA2's.
  • Responsible for bid process, CDL qualification, canine handler testing, dual language testing, and drug and alcohol testing for new hires and reasonable suspicion.
  • Supervision of one HRCA2.
  • Oversees position management and classification issues.
  • Conducts training, oversees recruitment and hiring, and reports and processes.
  • Back-up to HR Manager.
01/1999 to 01/2001 Branch Administrator Clean Harbors, Inc. | Madison, WI,
  • Supervised receptionist and 6 recruiters/account managers.
  • Responsible for employee relations, biweekly payroll, and employee benefits for 80-120 high-tech out-sourced employees.
  • Created and maintained all employee documentation and personnel files.
  • Conducted all new employee orientations and training meetings.
  • Handled all employee corrective action.
  • Created and maintained cost, profit, and revenue reports for corporate headquarters, on weekly basis.
  • Responsible for purchasing, network administration, travel arrangements, petty cash, and contract administration.
  • Planned, coordinated, and managed special events.
01/1998 to 01/1999 Project Administrator Rider Levett Bucknall Uk Ltd | Honolulu, HI,
  • Assisted project managers in the coordination and implementation of heavy-highway projects.
  • Coordinated with the Department of Transportation in WA, OR, and CA and other governmental agencies.
  • Processed all accounts payables and receivables in connection with my assigned projects.
  • Tracked project budgets and all project-related documentation.
  • Worked with labor unions, subcontractors, and vendors.
  • Responsible for submitting multi-million dollar bids to State Capitol Building prior to close of bidding.
  • Researched and compiled company's first employee manual for approximately 500 employees.
01/1996 to 01/1998 Executive Administrative Assistant Cintas Corporation | Wilmington, DE,
  • Created all company policies and systems for start-up record company.
  • Responsible for employee payroll and benefits, banking, accounts payable and receivable, purchasing and inventory.
  • Supervised 7 employees located in Seattle and New York.
  • Managed and tracked costs and timelines on all recording projects.
  • Handled all media contact.
  • Coordinated all special events and travel arrangements.
01/1983 to 01/1995 Associate Director Columbia University | New York, NY,
  • Responsible for all West Coast recording projects, their completion within budget, and meeting scheduled release dates.
  • Developed and tracked multiple recording budgets totaling approximately $2M at any given time.
  • Arranged tracking, mixing, and mastering sessions for artists.
  • Negotiated rates with studios and vendors, issued purchase orders, and approved invoices for payment.
  • Ensured compliance with artist, producer, and sub-label contracts.
  • Worked directly with American Federation of Television and Radio Artists union (AFTRA), the American Federation of Musicians union (AFM), employed their members and ensured payroll and contract obligations were met within state and federal labor laws.
  • Coordinated music publishing and licensing.
  • Liaised between musicians, producers, studios, managers, attorneys and other record companies.
  • Attended weekly executive staff meetings.
  • Compiled, edited and proofed all print copy for final product.
  • Provided manufacturing plant with all necessary parts for production of product in response to due dates.
  • Responsible for West Coast tape vault containing priceless masters.
  • Made worldwide travel and living arrangements for recording talent.
  • Responded to media calls.
  • Worked independently, reporting to supervisor in New York.
  • Directly supervised staff of 2 support personnel.
01/1982 to 01/1983 Advertising Administrator At&T | Allen, TX,
  • Coordinated nation-wide print and media advertising for new releases.
01/1977 to 01/1982 Account Manager CASSEROLE CATERING COMPANY | City, STATE,
  • Sales, planning, administration and management of parties and events of all sizes for oldest and largest catering company on the West Coast, at the time.
  • Managed large commercial customer accounts such as Bank of America, Union Bank, Warner Bros., MGM Studios, NBC, The Emmy Awards, etc., but also handled intimate to extreme parties and events in private homes and other locations.
  • Estimated, drafted and submitted proposals and contracts to a diverse clientele.
  • Budgeted and tracked all costs.
  • Coordinated and negotiated rates with subcontractors and vendors including event locations, party equipment, valet parking, floral artists, costume companies, musicians, photographers, etc.
  • Contracted and negotiated rates with AFL-CIO union, Hotel Employees and Restaurant Employees Union, for wait staff and bartenders.
  • Supervised staff of 1-1000, dependent upon size of event.
Education and Training
Expected in 2003 Graduate - Correctional Worker Core | DOC Performance Institute, Monroe, WA GPA:
Expected in 2000 Certificate of Completion - Women's Leadership Forum Certificate of Completion - Sexual Harassment in the Workplace | Rockhurst University, SeaTac, WA GPA:
Expected in 1976 | Business Administration Glendale Community College, Glendale, CA GPA:
Business Administration
Expected in 1975 | Glendale High School, Glendale, CA GPA:
accounts payables, accounts payable and receivable, advertising, artist, Back-up, banking, benefits, budgets, budget, coaching, CA, consultation, contract administration, contracts, clientele, direction, documentation, employee relations, special events, hiring, Human Resources, HR, inventory, Leadership, law, meetings, mentoring, network administration, payroll, personnel, policies, processes, producer, profit, proposals, purchasing, Radio, receptionist, recording, recruitment, reporting, Sales, supervisor, Supervision, Television, Transportation, travel arrangements

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Resume Overview

School Attended

  • DOC Performance Institute
  • Rockhurst University
  • Glendale Community College
  • Glendale High School

Job Titles Held:

  • Human Resources Consultant
  • Branch Administrator
  • Project Administrator
  • Executive Administrative Assistant
  • Associate Director
  • Advertising Administrator
  • Account Manager


  • Graduate - Correctional Worker Core
  • Certificate of Completion - Women's Leadership Forum Certificate of Completion - Sexual Harassment in the Workplace

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