Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability. Efficient Medical Administrative Assistant skilled in tackling administrative and patient-oriented tasks in a fast-paced environment. Hard-working Human Resource Specialist who is highly efficient in time-critical situations.Â
Skills
Promotes positive behavior
Records maintenance
Statistical reporting
New employee orientations
FMLA comprehension
MS Office proficient
Conflict resolution
Consistently meet goals
Employee scheduling
Exceptional interpersonal communication
First Aid certified
Secret Security Clearance
Organized
Quick learner
Complex data management
Thrives on multi-tasking
Proofreading and editing
Skilled researcher
Commitment to quality and service
Inventory control
Employee hiring and retention
Self-motivated
Education
Columbia Southern UniversityOrange Beach, ALExpected in Current – –MBA:Health Care Management - GPA:
Columbia Southern UniversityOrange Beach, ALExpected in 2012 – –Bachelor of Science:Health Care Administration - GPA:
Central Texas CollegeKilleen, TXExpected in 2009 – –Associate of Applied Science:General Studies - GPA:
Central Texas CollegeKilleen, TXExpected in 2009 – –Certificate of Completion:Medical Secretary - GPA:
Work History
Department Of Defense - Human Resources Assistant (Military/OA) Austin, TX, 2013 - Current
Routinely collaborated with department managers to correct problems and improve services.
Created and maintained computerized record management systems to record and process data and generate reports.
Researches
and interprets Public Laws, Department of Defense (DOD) regulations, Social
Security, VA Programs, TRICARE, and Former Spouse Protection to advise
personnel on the most advantageous course of action
Prepare and update databases, military personnel
automation systems, reports, and correspondences.
Military enlisted and officer strength
management, personnel authorization and utilization.
Perform,
analyze, and make recommendations concerning technical work supporting Military
personnel programs, operations and functions
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Save The Children - Medical Administration Support Assistant Burlington, NC, 07/2012 - 2013
Answered and managed incoming and outgoing calls while recording accurate messages.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Demonstrated professionalism and courtesy with customers at all times.
Professionally and courteously verified appointment times with patients.
Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
Filtration Group - Family Service Coordinator Orlando, FL, 09/2009 - 02/2012
Drafted military and nonmilitary correspondence.
Communicated urgent orders and directions effectively to family members of deployed Soldiers.
Tracked personnel and supplies within the Family Readiness Group.
Planned and briefed family members on the Units status.
Delegate Family Readiness Group responsibilities to selected volunteers as committee chairpersons.
Family And Children Clinic, Internship - Office Administrator City, STATE, 05/2008 - 07/2008
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Precisely completed appropriate claims paperwork, documentation and system entry.
Professionally and courteously verified appointment times with patients.
Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
Adeptly managed a multi-line phone system and pleasantly greeted all patients.
Verified patients’ eligibility and claims status with insurance agencies.
Prepared patient charts accurately and neatly for the clinic.
Prepared patient charts, pre-admissions and consent forms as necessary.
Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
Updated patient financial information to guarantee accuracy.
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