Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

I am seeking a position with your organization.

  • Exceptional oral and written communication skills
  • Full understanding of administrative personnel practices and programs supporting organizational personnel management and mission requirements.
  • Excellent customer service skills, auditing, filing, and record management systems.
  • Knowledge of quality assurance procedures to ensure data integrity and data timeliness
  • Attention to details and strong organization skills.
  • Self-motivated and able to set effective priorities and meet tight deadlines. COMPUTER PROFICIENCIES
  • Microsoft Word
  • Naval Standard Integrated Personnel System (NSIPS)
  • Microsoft Excel - Academic use only
  • PowerPoint
  • Master Military Pay Accounting System (MMPA)
  • Transaction Online Processing System (TOPS)
  • BUPERS Online (BOL)
  • Defense Military Pay Office System (DMO)
  • Armed Forces Health Longitudinal Technology Application (AHLTA)
  • IBM Statistical Processing Service System (SPSS) - Academic use only
  • Mentored and supervised 4 junior sailors; 2 became Sailor of the Quarter and 1 Sailor of the Year in 2008
  • Sailor of the Quarter in 2008 for outstanding, quantifiable performance highlighting productivity, efficiency, and quality
  • Recognized as Civilian of the Quarter in 2010 at PSD Bethesda
  • Army Commendation Medal
  • Navy Unit Commendation
  • Received a Letter of Appreciation from Naval District Washington in 2013
  • Two Navy and Marine Corps Achievement Medals
  • Three Navy Good Conduct Medals
  • Two National Defense Service Medals
  • Global War on Terrorism Expeditionary Medal
  • Two Sea Service Deployment Ribbons
Human Resources Assistant-Military, 04/2010 to 07/2014
Personnel Support DetachmentCity, STATE,
  • Provided customer service and technical support to staff and all transitioning military personnel.
  • Completed, verified and updated over 4000 Officer and Enlisted records of emergency data, Soldiers Group Life Insurance (SGLI) certificates, Survivor Benefit Plans and personnel service records.
  • Reviewed and processed 4000 Officer and Enlisted Certificate of Releases (DD214s) and calculated final pays and compensation packages for all separating members with 98 percent accuracy.
  • Provided administrative support to The Fleet and Family Support Center by counseling transitioning service-members on what the military discharge and retirement process entails.
  • Prepares and charges leave and travel arrangements for transitioning military personnel and their dependents.
  • Process separation and travel payments through the Master Military Pay and Accounting System (MMPA).
  • Researches complex issues and work with appropriate senior HR Specialist to, develops recommendations and solutions.
  • Prepares for briefings of higher level managers by gathering all pertinent information, preparing reports which portray status of HR issues, and participates in briefing management, as necessary.
Limited Duty Coordinator, 04/2009 to 04/2010
Personnel Support DetachmentCity, STATE,
  • Supports the Navy active duty personnel assigned to a transitional unit (Wounded Warrior) during medical recovery and tracking medical progress in Armed Forces Health Longitudinal Technology Application (AHLTA).
  • Employ standard procedures and instructions for the administration of Transient and Patient personnel, to allow their transit back to critically needed positions in the fleet or to separate them from the Navy.
  • Make the necessary and appropriate entries in the Navy Standard Integrated Personnel System (NSIPS), to ensure the timely submission of availability reports for the proper allocation of orders and the prompt re-assignment of personnel
  • Responsible for Counseling Sailors undergoing Physical Disability Board processing.
  • Ensures Medical Evaluation Board (MEB) processing was properly referred to the Physical Evaluation Board (PEB) are complete, accurate, and fully documented.
  • Responsible for archiving Health Treatment and Dental Treatment records with the Department of Veterans Affairs upon discharge and/or medical retirement of LIMDU personnel.
  • Dedicated to protecting the security of medical history and diagnosis of LIMDU personnel by researching ICD-9 codes in the St. Anthony's reference book and sending off detailed messages to ensure the proper transfer of personnel for medical treatment.
Separations and Retirements Supervisor (Military Position), 03/2006 to 02/2009
Personnel Support DetachmentCity, STATE,
  • Provided supervision to six military personnel, wrote performance evaluations, and trained various civilian staff members.
  • Managed the complete verification and updating of over 4,000 Officer and enlisted records of emergency data, SGLI life insurance certificates, and personnel service records.
  • Reviewed and processed over 3000 Certificate of Releases (DD214s) and calculated final pay for separating members with 98 percent accuracy.
  • Provided administrative support and monthly briefings to the Fleet and Family Support Center for all transitioning military members.
  • Mentored and supervised 4 junior sailors; 2 became Sailor of the Quarter and 1 Sailor of the Year in 2008.
Volunteer San Diego, 04/2005 to 03/2006
Bethel Memorial AME ChurchCity, STATE,
  • Officer in Charge: Rev. C. D. Williams
  • Facilitated the placement of homeless individuals in warm and clean environments that housed them overnight.
  • Served food to needy individuals via the church's food pantry.
Personnel Specialist Petty Officer, 09/2001 to 02/2006
USS PrincetonCity, STATE,
  • Coordinated and briefed the Executive Officer and Administrative Officer of manning issues, monitored every prospective gain and loss of personnel for the command.
  • Supervised four military personnel, provided training, input for evaluation of performance, overseeing reports and correspondence for accuracy and submitting them to the Administrative Officer in a timely manner.
  • Processed over 300 Officer and Enlisted member's permanent change of station, separations, retirements, and overseas passenger reservation request for military members and their dependents.
  • Processed over 1000 reenlistment and extension contracts to qualified members, updated personnel service records.
Masters of Science: General Administration, Expected in
Central Michigan University - ,
Central Michigan University Masters of Science in General Administration
Bachelors of Science: Healthcare Management, Expected in
Southern Illinois University at Carbondale - ,
Southern Illinois University at Carbondale Bachelors of Science in Healthcare Management
Military Experience
Personal Specialist Second Class
03/2006 to 02/2009
U. S. Navy Bethesda , MD
Dental Specialist
05/1987 to 1992
Army Washington , DC
Class, Comprehensive Large Array Data Stewardship System, Administrative Support, Contracts, Correspondence, E3, E-carrier, Training, Accounting, And Accounting, Arrangements, Benefit Plans, Compensation, Customer Service, Hr, Hr Issues, Human Resource Assistant, Payments, Receptionist, Retail Sales, Solutions, Technical Support, Travel Arrangements, Annuities, Life Insurance, Archiving, Dental, Disability, Icd, Icd-9, Progress, Security, Access, Auditing, Data Integrity, Deployment, Excel, Excellent Customer Service Skills, Filing, Microsoft Excel, Microsoft Word, Organization Skills, Personnel Management, Powerpoint, Quality Assurance, San, Spss, Storage Area Network, Telephone, Word, Healthcare, Healthcare Management

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School Attended

  • Central Michigan University
  • Southern Illinois University at Carbondale

Job Titles Held:

  • Human Resources Assistant-Military
  • Limited Duty Coordinator
  • Separations and Retirements Supervisor (Military Position)
  • Volunteer San Diego
  • Personnel Specialist Petty Officer


  • Masters of Science
  • Bachelors of Science

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