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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Driven Human Resources professional who demonstrates efficiency in time-critical situations, strong grasp of employment laws, compliance issues and benefits plans. Successfully introduces process improvements and staff-development initiatives to drive corporate goal attainment.
Skills
  • Temp-to-hire employee processing
  • FMLA Comprehension
  • Employee Corrective Actions
  • Compensation and benefits
  • Customer Service
  • ADP
  • Employee Event Planning
  • Kronos Time Management
Employment History
01/2017 to Current
Human Resources Assistant III Amazon.com, Inc City, STATE,
  • Educated and advised employees on group health plans, voluntary benefits, 401(k) retirement plans and benefits termination procedures.
  • Developed company personnel policies, standard operating procedures and employee handbooks.
  • Conducted employment verifications and investigations.
  • Developed and enforced company policy and procedures relating to all phases of human resources activity.
  • Audited workplace, employee and management policies and procedures.
  • Developed innovative new-employee orientation programs, including safety training.
  • Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits.
  • Processed unemployment claims and acted as the company representative at unemployment hearings.



05/2015 to 01/2017
HR Operations Admin Assistant/Seasonal HR Assistant Amazon.com, Inc City, STATE,
  • Data entry in a variety of systems including Excel files, PeopleSoft, and share points.
  • Copied and laminated forms and supplies, as needed.
  • Entered performance management data in Amazon and Temporary systems.
  • Computed Amazon attendance counseling and organize reports that need delivering to management.
  • Filed and prepared new hire files; creating and updating orientation packets.
  • Scheduled calendar appointments for new manager orientation sessions and ensuring successful completion of orientation modules.
  • Generated various documents (feedbacks, transfers, etc.) and distributing them to associates and/or managers.
  • Updated key human resource metrics, including turnover and terminations, using reporting tools on the HRMS database.
  • Promoted to Seasonal Human Resources within 6months.




02/2015 to 06/2015
Sherlock Process Guide Amazon.com, Inc City, STATE,
  • Coordinated the daily research strategy in accordance with the Operations Manager\'s shift plan and workflow backlog.
  • Monitored the workflow injection trends hourly to make the appropriate labor moves.
  • Delivered feedbacks and coached associates hourly to decrease error injections in response to system-generated reporting.
  • Developed a process improvement plan in conjunction with the Area Manager to increase operational efficiency.
  • Ranked Top #3 in Performance Research at the work site.
  • Made proactive recommendations based on system knowledge and analysis to improve revenue performance and meet business goals.

08/2014 to 02/2015
Inbound Fulfillment Associate Amazon.com, Inc City, STATE,
  • Received vendor and transship inventory as well as solved problems around receiver and stower generated defects.
  • Created an exceptional customer experience by receiving items with accuracy and efficiency.

Education
Expected in
Master of Science: Exercise Science and Health Promotion
California University of Pennsylvania - PA,
GPA:
  • Emphasis in exercise and health within the workplace

Expected in May 2015
Bachelors of Science: Psychology
Virginia State University - Petersburg, VA
GPA:
  • Psychology 3.6 cum laude & Resident Assistant for 2 years

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Resume Overview

School Attended

  • California University of Pennsylvania
  • Virginia State University

Job Titles Held:

  • Human Resources Assistant III
  • HR Operations Admin Assistant/Seasonal HR Assistant
  • Sherlock Process Guide
  • Inbound Fulfillment Associate

Degrees

  • Master of Science
  • Bachelors of Science

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