Montgomery Street, San Francisco, CA 94105
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Driven Human Resources professional who demonstrates efficiency in time-critical situations, strong grasp of employment laws, compliance issues and benefits plans. Successfully introduces process improvements and staff-development initiatives to drive corporate goal attainment.
- Temp-to-hire employee processing
- FMLA Comprehension
- Employee Corrective Actions
- Compensation and benefits
| - Customer Service
- ADP
- Employee Event Planning
- Kronos Time Management
|
01/2017 to Current Human Resources Assistant III Amazon.com, Inc – City, STATE,
- Educated and advised employees on group health plans, voluntary benefits, 401(k) retirement plans and benefits termination procedures.
- Developed company personnel policies, standard operating procedures and employee handbooks.
- Conducted employment verifications and investigations.
- Developed and enforced company policy and procedures relating to all phases of human resources activity.
- Audited workplace, employee and management policies and procedures.
- Developed innovative new-employee orientation programs, including safety training.
- Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits.
- Processed unemployment claims and acted as the company representative at unemployment hearings.
05/2015 to 01/2017 HR Operations Admin Assistant/Seasonal HR Assistant Amazon.com, Inc – City, STATE,
- Data entry in a variety of systems including Excel files, PeopleSoft, and share points.
- Copied and laminated forms and supplies, as needed.
- Entered performance management data in Amazon and Temporary systems.
- Computed Amazon attendance counseling and organize reports that need delivering to management.
- Filed and prepared new hire files; creating and updating orientation packets.
- Scheduled calendar appointments for new manager orientation sessions and ensuring successful completion of orientation modules.
- Generated various documents (feedbacks, transfers, etc.) and distributing them to associates and/or managers.
- Updated key human resource metrics, including turnover and terminations, using reporting tools on the HRMS database.
- Promoted to Seasonal Human Resources within 6months.
02/2015 to 06/2015 Sherlock Process Guide Amazon.com, Inc – City, STATE,
- Coordinated the daily research strategy in accordance with the Operations Manager\'s shift plan and workflow backlog.
- Monitored the workflow injection trends hourly to make the appropriate labor moves.
- Delivered feedbacks and coached associates hourly to decrease error injections in response to system-generated reporting.
- Developed a process improvement plan in conjunction with the Area Manager to increase operational efficiency.
- Ranked Top #3 in Performance Research at the work site.
- Made proactive recommendations based on system knowledge and analysis to improve revenue performance and meet business goals.
08/2014 to 02/2015 Inbound Fulfillment Associate Amazon.com, Inc – City, STATE,
- Received vendor and transship inventory as well as solved problems around receiver and stower generated defects.
- Created an exceptional customer experience by receiving items with accuracy and efficiency.
Expected in Master of Science: Exercise Science and Health Promotion
California University of Pennsylvania - PA,
GPA:
- Emphasis in exercise and health within the workplace
Expected in May 2015 Bachelors of Science: Psychology
Virginia State University - Petersburg, VA
GPA:
- Psychology 3.6 cum laude & Resident Assistant for 2 years
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