Driven Human Resources professional who demonstrates efficiency in time-critical situations, strong grasp of employment laws, compliance issues and benefits plans. Successfully introduces process improvements and staff-development initiatives to drive corporate goal attainment.
Skills
Temp-to-hire employee processing
FMLA Comprehension
Employee Corrective Actions
Compensation and benefits
Customer Service
ADP
Employee Event Planning
Kronos Time Management
Employment History
01/2017 to Current
Human Resources Assistant IIIAmazon.com, Inc – City, STATE,
Educated and advised employees on group health plans, voluntary benefits, 401(k) retirement plans and benefits termination procedures.
Developed company personnel policies, standard operating procedures and employee handbooks.
Conducted employment verifications and investigations.
Developed and enforced company policy and procedures relating to all phases of human resources activity.
Audited workplace, employee and management policies and procedures.
Developed innovative new-employee orientation programs, including safety training.
Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits.
Processed unemployment claims and acted as the company representative at unemployment hearings.
05/2015 to 01/2017
HR Operations Admin Assistant/Seasonal HR AssistantAmazon.com, Inc – City, STATE,
Data entry in a variety of systems including Excel files, PeopleSoft, and share points.
Copied and laminated forms and supplies, as needed.
Entered performance management data in Amazon and Temporary systems.
Computed Amazon attendance counseling and organize reports that need delivering to management.
Filed and prepared new hire files; creating and updating orientation packets.
Scheduled calendar appointments for new manager orientation sessions and ensuring successful completion of orientation modules.
Generated various documents (feedbacks, transfers, etc.) and distributing them to associates and/or managers.
Updated key human resource metrics, including turnover and terminations, using reporting tools on the HRMS database.
Promoted to Seasonal Human Resources within 6months.
02/2015 to 06/2015
Sherlock Process GuideAmazon.com, Inc – City, STATE,
Coordinated the daily research strategy in accordance with the Operations Manager\'s shift plan and workflow backlog.
Monitored the workflow injection trends hourly to make the appropriate labor moves.
Delivered feedbacks and coached associates hourly to decrease error injections in response to system-generated reporting.
Developed a process improvement plan in conjunction with the Area Manager to increase operational efficiency.
Ranked Top #3 in Performance Research at the work site.
Made proactive recommendations based on system knowledge and analysis to improve revenue performance and meet business goals.
08/2014 to 02/2015
Inbound Fulfillment AssociateAmazon.com, Inc – City, STATE,
Received vendor and transship inventory as well as solved problems around receiver and stower generated defects.
Created an exceptional customer experience by receiving items with accuracy and efficiency.
Education
Expected in
Master of Science: Exercise Science and Health Promotion California University of Pennsylvania - PA, GPA:
Emphasis in exercise and health within the workplace
Expected in May 2015
Bachelors of Science: Psychology Virginia State University - Petersburg, VA GPA:
Psychology 3.6 cum laude & Resident Assistant for 2 years
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