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Human Resources Assistant/Front Desk Receptionist Resume Example

Resume Score: 90%

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HUMAN RESOURCES ASSISTANT/FRONT DESK RECEPTIONIST
Professional Summary

Creative and resourceful human service professional talented at quickly mastering new skills and processing new information and a desire to deliver exceptional customer service.

Top producing sales professional and expert in the [Industry type]  industry. Dynamic communicator who consistently exceeds goals and company expectations.

Highly ambitious [Job Title]  with background in sales, marketing and advertising. Expertise in market analysis, forecasting and client needs assessments.

[Job title]  with [Number]  years experience.  Areas of expertise include [skills] .

Client-focused Sales Representative with 8+ years of providing solutions to customers. Solid understanding of the [ systems and program areas].

Meticulous [job title] , excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Healthcare, Finance and Legal.

Motivated [Job Title]  with solid experience managing all levels of large scale projects, including budgeting and administration.

Skilled [job title]  with experience in the [industry]  industry. Familiar with [systems] .

Skills
Work History
Human Resources Assistant/Front Desk Receptionist, 05/2017 to Current
Company Name
  • Answering phone calls Transferring calls Assisting HR director with applications, new hire folders, phone calls to references and previous employers to verify employment Faxing documents Assisting with recruiting new employees and Job Preview/Fairs Sorting mail Logging in deliveries Updating and making personnel files.
Human Services Specialist II, 07/2005 to 08/2016
  • Communication with other units within the Office of Child Support Services Division and other components within the Department of Social Services; adds support order data to IVD system, as well as financial information to ensure distribution of child support collections.
  • Conducted interviews with custodial parents for paternity cases, interstate support cases, and other specialty cases as necessary.
  • Coordinated the assignment and investigation of reports of abuse and neglect ensuring that uniform interpretation, application and implementation of child welfare legislation and agency policies and procedures are adhered to throughout the casework process.
  • Complete performance appraisals for staff and ensure timely and accurate preparation of data and reports are required.
  • Attend inter/intra agency meetings and trainings; and maintain good community relations to assist the agency in meeting its objective of reducing risk factors to children.
  • Maintained control of assigned caseload; responsible for identifying and making recommendations on problems in the child support system and participating in the solutions.
  • Staffed and review cases with subordinates to ensure quality case management and service delivery.
  • Provide individual training and assistance to new staff towards the development of thorough knowledge of the Child Protective Services casework process.
  • Responsible for the preparation of child support cases for family court; performance of activities in the courtroom under the supervision of the DSS attorney, the clerk of court, the follow-up on these cases, including parent locate and processing interstate cases; and is responsible for providing general child support services to clients as required or needed.
Team leader Hazard Insurance Processor II, 01/2004 to 07/2005
  • Monitor all checks and wires, stop payments, return checks and refunds, as assigned.
  • Process Hazard insurance payments for the client Washington Mutual.
  • Make appropriate updates to client database in order to meet regulatory obligations.
  • Communicate and coordinate with insurance agent and/ or insurance carriers to verify information, update status, and meet deadlines/ requirements Assist in preparing audits responses, procuring documents and handling client's requests.
Secretary I, 10/2001 to 12/2003
Company Name
  • Analyze outpatient charts.
  • Answer multi-line telephone and direct calls to the appropriate person.
  • Assist doctors, doctor offices, departments within the hospital and patients with obtaining medical records.
  • File and pull medical charts for review.
Skills
agency, attorney, case management, charts, community relations, client, clients, database, delivery, Faxing documents, financial, HR, insurance, interpretation, Logging, director, Sorting mail, meetings, Office, multi-line telephone, performance appraisals, personnel, policies, quality, recruiting, Social Services, supervision, phone
Education
Diploma: May 1997
Darlington High School -
BA: Political Science/History, May 2001
Morris College -
Political Science/History
Masters of Public Administration: May 2012
Walden University -
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Resume Overview

School Attended

  • Darlington High School
  • Morris College
  • Walden University

Job Titles Held:

  • Human Resources Assistant/Front Desk Receptionist
  • Human Services Specialist II
  • Team leader Hazard Insurance Processor II
  • Secretary I

Degrees

  • Diploma : May 1997
    BA : Political Science/History , May 2001
    Masters of Public Administration : May 2012

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