Jessica Claire is an adaptable Human Resources Assistant with polished demeanor. Having only 1 year and 3 months of experience in HR, she is spoken highly of at House of Raeford Farms. Offers top skills in HR administration, benefits administration and personnel management. Thorough and systematic professional dedicated to achieving company goals. She is very organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Mediation Expertise
Personnel Records Maintenance
Affirmative Action Compliance
Hiring and Retention
Employee Data Record Keeping
New Employee Orientation
Verbal and Written Communication
Critical Thinking
Microsoft Office
Explanation of Benefits
Company Policies and Procedures Training
Problem-Solving
Time Management
Generating Reports
Personnel Reports Preparation
Problem Solving
New Hire Orientation
Word Processing
Unemployment Claims
Job Analysis
Coordinating Training Materials
Human Resources Standards
Writing and Editing
Inventory Management
Managing Applicant Inquiries
Staff Development
Minute Taking
Termination Procedures
Creating and Managing Job Descriptions
Job Applicant Interviews
Experience
04/2021 to Current
Human Resources AssistantHillcrest Children And Family Center – Washington, DC,
Created, organized and maintained employee personnel files to keep sensitive data secure.
Developed and maintained training materials and benefits packets for new hires.
Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
Assisted with employee termination process to drive consistency and reduce discrimination claims.
Conducted job applicant background checks in accordance with policy and procedures.
Created and managed more than 700 confidential personnel records.
Reconciled payroll accounts to keep accurate accounting records for tax filing and measuring financial health.
Drove employee feedback to deliver information to management for corrective action.
Submitted daily reports to management for mandatory reporting.
Processed employee status changes, keeping human resources systems and employee records up to date.
Handled sensitive and confidential employee information with complete discretion.
Processed onboarding paperwork for new hires and rehires.
06/2018 to 04/2021
Mental Health SpecialistPartners Healthcare System – Stoneham, MA,
Adhered to HIPAA confidentiality requirements by safeguarding files.
Referred clients to external resources for additional support.
Counseled patients individually and in group sessions.
Assisted clients in overcoming dependencies, adjusting to change and removing bad habits.
Demonstrated sensitivity and competence in treating patients from diverse backgrounds.
Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Assisted clients with identifying feelings and behaviors by asking open-ended questions.
Collaborated closely with treatment team to appropriately coordinate client care services.
Documented service plans, treatment reports and progress notes.
Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
Gauged and documented effectiveness of interventions and treatments.
Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
Presented case history material to review and discuss with other staff members.
Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
Checked facility for open windows, locked doors and malfunctioning smoke detectors to maintain client safety.
Interacted with families and therapists to inform each party of client's progress within treatment program.
Observed and reported changes in client appearance, behavior or aptitude to work toward treatment plan goals.
Worked with parents and teachers to implement consistent behavior therapy techniques at home and school.
Performed duties following safety requirements and emergency protocols.
Educated family members and helped each support clients by improving coping techniques.
Created and reviewed master treatment and discharge plans for clients.
09/2016 to 08/2018
Fuel Station AttendantGiant Eagle, Inc. – Seven Fields, PA,
Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
Attended to gas spills and accidents promptly and according to established guidelines.
Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
Processed gas and amenities payments.
Inspected identification to determine proper age of customers for alcohol and cigarettes.
Prepared daily records of food and gas sales and balanced register drawers.
Sold store items and vehicle services to customers.
Checked gas pumps for leaks or malfunctions and repaired faults.
Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
Refilled outdoor window maintenance stations with cleaning supplies and numerous of items.
Activated fuel pumps to fill vehicle tanks with gasoline or diesel fuel to specified levels.
Collected payments for dispensed gas and tendered change or receipts to customers.
Maintained high standards of job safety, productivity and quality.
Provided exceptional customer service and enthusiasm when assisting guests and responding to inquiries.
Picked up debris and cleaned parking spots, filling areas and inside spaces.
Completed pump inspections daily before the shift to look for damage or malfunctions.
Assisted customers with completing fueling and managing pump issues.
Education and Training
Expected in 12/2016
Bachelor of Science: Criminal Justice Grambling State University - Grambling, LA GPA:
Expected in 05/2012
: Core Curriculum Gibsland - Coleman High School - Gibsland, LA, GPA:
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