Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Highly efficient Human Resources Assistant offering three years of performance in fast-paced and challenging administrative environments searching for further growth in a Human Resources Generalist position. Resourceful team player focused on developing efficient processes using knowledge of HR administration, recruiting, and employee records management. Adaptable and strategic with strong proficiency in Paycor.

  • Affirmative Action compliance
  • Hiring and retention
  • Personnel records maintenance
  • Mediation expertise
  • Compensation/payroll
  • New hire orientation
  • Administrative skills
  • Time management
  • Understanding of HR policies
  • Communication
  • Computer skills
  • Organization
  • Kronos Applicant Tracking System
  • SAP Litmos
10/2018 to Current
Human Resources Assistant Community Legal Aid & Affiliate Springfield, MA,
  • Developed and maintained training materials and benefits packets for new hires.
  • Submitted monthly, quarterly and weekly reports to Japan and Production managers to track mandatory requirements.
  • Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
  • Assisted with employee termination process to drive consistency and reduce discrimination claims.
  • Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
  • Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
  • Reviewed all candidate documentation, including identification, and background checks in alignment with hiring protocol.
  • Improved employee productivity by enhancing communications and HR practices such as performance appraisal systems and onboarding processes.
  • Met with current and leaving employees to conduct surveys and determine areas in need of improvement.
  • Oversaw the recruitment, interviewing, hiring and onboarding of new company staff.
  • Planned and executed special events such as holiday parties for employees.
  • Conducted new employee orientation to foster positive attitude toward organizational objectives.
  • Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
06/2018 to 08/2018
Human Resources Summer Intern Pitney Bowes Hebron, KY,
  • Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
  • Planned recruitment events for interested applicants and organized onboarding activities for newly hired employees.
  • Assessed and filtered resumes from potential job candidates to determine qualified individuals.
  • Managed strategy for performance evaluation, corrective action and disciplinary measures.
  • Launched internal postings and marketing in addition to maintaining employment opportunities online.
  • Supported employee onboarding by [Action].
  • Reviewed and assessed resumes submitted by job seekers to determine candidate matches based on skills and experience.
  • Posted and managed job advertisements to support candidate searches and sourcing.
  • Scheduled interviews with qualified candidates at designated time slots with staff.
  • Conducted reference checks and employment verifications to validate candidates.
  • Set up phone and in-person interviews by managing calendar appointments for hiring managers and other key personnel.
  • Updated and maintained recruitment and personnel files.
  • Processed and conducted background checks for prospective employees.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Managed and updated recruitment ATS and CMS software.
  • Managed full cycle recruiting processes for more than [Number] [Type] vacancies each quarter.
  • Kept company in compliance with EEO requirements.
  • Contacted all job applicants to inform of application status.
  • Maintained current calendar of job fairs and employment opportunities in each state.
  • Collaborated with recruitment and HR professional to achieve hiring goals.
07/2012 to 04/2018
Shift Lead Manager Dairy Queen City, STATE,
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Documented receipts, employee hours and inventory movements.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Handled over $1200 in funds each day in fast-paced dining environment.
  • Led staff meetings for team of up to 10 associates to communicate daily directives.
Education and Training
Expected in 05/2019
Bachelor of Arts: Organizational Leadership
Northern Kentucky University - Newport, KY

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