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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Highly efficient Human Resources Assistant offering three years of performance in fast-paced and challenging administrative environments searching for further growth in a Human Resources Generalist position. Resourceful team player focused on developing efficient processes using knowledge of HR administration, recruiting, and employee records management. Adaptable and strategic with strong proficiency in Paycor.

Skills
  • Affirmative Action compliance
  • Hiring and retention
  • Personnel records maintenance
  • Mediation expertise
  • Compensation/payroll
  • New hire orientation
  • Administrative skills
  • Time management
  • Understanding of HR policies
  • Communication
  • Computer skills
  • Organization
  • Kronos Applicant Tracking System
  • SAP Litmos
Experience
10/2018 to Current
Human Resources Assistant Community Legal Aid & Affiliate Springfield, MA,
  • Developed and maintained training materials and benefits packets for new hires.
  • Submitted monthly, quarterly and weekly reports to Japan and Production managers to track mandatory requirements.
  • Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
  • Assisted with employee termination process to drive consistency and reduce discrimination claims.
  • Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
  • Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
  • Reviewed all candidate documentation, including identification, and background checks in alignment with hiring protocol.
  • Improved employee productivity by enhancing communications and HR practices such as performance appraisal systems and onboarding processes.
  • Met with current and leaving employees to conduct surveys and determine areas in need of improvement.
  • Oversaw the recruitment, interviewing, hiring and onboarding of new company staff.
  • Planned and executed special events such as holiday parties for employees.
  • Conducted new employee orientation to foster positive attitude toward organizational objectives.
  • Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
06/2018 to 08/2018
Human Resources Summer Intern Pitney Bowes Hebron, KY,
  • Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
  • Planned recruitment events for interested applicants and organized onboarding activities for newly hired employees.
  • Assessed and filtered resumes from potential job candidates to determine qualified individuals.
  • Managed strategy for performance evaluation, corrective action and disciplinary measures.
  • Launched internal postings and marketing in addition to maintaining employment opportunities online.
  • Supported employee onboarding by [Action].
  • Reviewed and assessed resumes submitted by job seekers to determine candidate matches based on skills and experience.
  • Posted and managed job advertisements to support candidate searches and sourcing.
  • Scheduled interviews with qualified candidates at designated time slots with staff.
  • Conducted reference checks and employment verifications to validate candidates.
  • Set up phone and in-person interviews by managing calendar appointments for hiring managers and other key personnel.
  • Updated and maintained recruitment and personnel files.
  • Processed and conducted background checks for prospective employees.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Managed and updated recruitment ATS and CMS software.
  • Managed full cycle recruiting processes for more than [Number] [Type] vacancies each quarter.
  • Kept company in compliance with EEO requirements.
  • Contacted all job applicants to inform of application status.
  • Maintained current calendar of job fairs and employment opportunities in each state.
  • Collaborated with recruitment and HR professional to achieve hiring goals.
07/2012 to 04/2018
Shift Lead Manager Dairy Queen City, STATE,
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Documented receipts, employee hours and inventory movements.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Handled over $1200 in funds each day in fast-paced dining environment.
  • Led staff meetings for team of up to 10 associates to communicate daily directives.
Education and Training
Expected in 05/2019
Bachelor of Arts: Organizational Leadership
Northern Kentucky University - Newport, KY
GPA:

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School Attended

  • Northern Kentucky University

Job Titles Held:

  • Human Resources Assistant
  • Human Resources Summer Intern
  • Shift Lead Manager

Degrees

  • Bachelor of Arts

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