human resources assistant resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Efficient Human Resources Assistant performs variety of clerical and technical support services for HR department. Supports pre-employment, staffing, and on-boarding processes and troubleshoots issues to meet company needs. Exhibits high level of discretion to handle sensitive and confidential information.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
Human Resources Assistant, 04/2016 - 11/2020 Cvr Energy Inc. – Wynnewood, OK,
Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
Conducted employment verification and background investigation to facilitate hiring process.
Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
Assisted with employee termination process to drive consistency and reduce discrimination claims.
Supported 200 employees at varying levels.
Prepared and submitted final pay for exiting employees to comply with federal law.
Liaised with HR management to devise and update policies based on changing industry and social trends.
Handled sensitive and confidential employee information with complete discretion.
Processed onboarding paperwork for new hires and rehires.
Processed employee status changes, keeping human resources systems and employee records up to date.
Developed and facilitated new-hire orientations and corporate policy trainings.
Created and managed more than 200 confidential personnel records.
Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
Conducted job applicant background checks in accordance with policy and procedures.
Prepared and posted job openings to appropriate job sites and newspapers.
Automated office operations, including record tracking and data communications.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Handled incoming calls and directed callers to appropriate department or employee.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Oversaw filing systems and scanned documents to manage physical and electronic documents and information.
Directed customer communication to appropriate department personnel.
Answered phone calls by [Number] ring and asked appropriate questions to determine which department or staff member could be of service.
Sorted incoming mail and disseminated correspondence to applicable departments.
Maintained personnel records, including applications, performance reports, payroll records and medical files.
Answered [Number] daily phone calls on multi-line phone system and transferred calls to appropriate [Job title].
Elevated customer satisfaction ratings by resolving issues for speedy resolution.
Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of [Number][Job title]s.
Supervised set up of conference rooms for corporate meetings and other events.
B&M BAITS , 02/2009 - 07/2014 ERNEST BOW – City, STATE,
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Updated details in company database by keying in customer contacts and delivery dates.
Maintained inventory in supply closet to prevent shortages.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Responded quickly to customer inquiries, needs and problems.
Conducted 100 outbound calls per day to assess ongoing customer needs and recommend solutions.
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