HUMAN RESOURCES Employment Professional/ Human Resources Generalist combining cross-functional competencies in all operations of human resources, various HR software, and orientation and leadership. Familiar with payroll practices, job description writing, and interviewing. Proficient in benefits, job requisitions and recruiting. Expertise onboarding, communicating with managers, employee relations, events, and research and analysis. Strategic Planning HRIS PHR Class and Training (Exam Winter 2014) Recruiting Benefits Improvement Committees Orientation Research Onboarding Compliance Employee Relations Filing Organization Office Management Administration Requisitions Event Planning Customer Service SHRM Fundraising Microsoft Office Mail Merge Public Speaking Confidentiality Kronos CoolWorks Writing Folio Viewer Travel Planning Mangrove Budgets MicroNiche InfiniSource Workers Compensation SuccessFactors Data Entry HR Coordinator versed in developing efficient and effective employee relations policies. Focused on increasing employee satisfaction and retention. HR professional highly effective at verifying that all documentation is properly authorized and supported according to company policies, regulatory practices and legal requirements. HR Coordinator offering well-rounded background in human resources, accounting and administration. Skilled in preparing and analyzing staffing metrics and reporting.
Superb interpersonal skills
Staff recruiting and retention
Fluent in German
Society for Human Resource Management
Human Resources Assistant, 10/2013 to 08/2014 Deer Valley Resort – Park City, UT
Entry level support for employee relations, applicant support, onboarding and reduction of force of.
3000+ seasonal employees, assist with interviews, recruiting, screening, medical benefits,.
distribution of perks, creating and processing job requisitions, creating and managing offer letters,.
budgeting, new employee and candidate interactions and orientation presentations.
Futures Committee Member.
Created research and analysis that contributed raising the minimum wage for the 2014-2015 winter season by $1.07.
Contributed research and analysis that created new/redistributed perks beneficial to all employees, not just those who ski.
Sat on a panel for company-wide improvement with CEO.
Two merit-based pay increases within my first seven months of employment.
Front Desk, 01/2010 to 01/2014 Salt Lake Marriott Downtown at City Creek – Salt Lake City, UT
Checking In/Out guests, billing, and front of the line customer service.
Multiple line phones, and.
coordinating inter-departmental communication from guest assistance to building maintenance.
Food and beverage, assisting with tourism, transportation, and reservations, and conflict resolution.
Cross-training in other departments to help as needed (loss prevention, food and beverage, events, marketing, and outreach.) Employee wellness committee to organize health events.
Numerous departmental employee recognition awards voted on by fellow employees.
Created a program for welcoming our elite Marriott members that increased our ratings 22% after 2 weeks.
Programming Assistant, Intern, 01/2008 to 01/2009 Classical 98.1 KING FM – Seattle, WA
Web content/ copy writing, events, on air content, and competitions.
Substitute interviewer for the Evergreen Channel.
Master of Arts: Music, 2009 University of Washington - Seattle, WA
Area of Study: Music:
Bachelor of Arts: Music, 1 2003 Trinity International University - Music I took many education, psychology, and philosophy classes when I started off as a secondary
education major in the first 3 years of my undergraduate studies. Various leadership committees,
School of music class president, tour planner, writer for school paper (The Trillium), and conductor
and leader for various music organizations.
Professional Human Resources (PHR) Certification class, Utah State University PHR Certification Exam, November 2014 German Language studies in Germany ASL studies with Sanderson Center for the Deaf and Hard of Hearing (Salt Lake City) Human Resources Information Systems (Mangrove, CoolWorks, SuccessFactors) :
10+ Years Administrative work, advanced efficiency with standard office software.
10+ Years Customer Service.
· Society of Human Resources Management - Member
· Utah Concierge Association Member
benefits, billing, budgeting, conflict resolution, content, copy writing, customer service, employee relations, Futures, German, Human Resources, Information Systems, leadership, letters, loss prevention, managing, marketing, philosophy, presentations, psychology, recruiting, research, Sat, phones, transportation, Web content, writer
Master of Arts : Music , 2009 Area of Study: Music : Bachelor of Arts : Music , 1 2003 Professional Human Resources (PHR) Certification class, Utah State University PHR Certification Exam, November 2014 German Language studies in Germany ASL studies with Sanderson Center for the Deaf and Hard of Hearing (Salt Lake City) Human Resources Information Systems (Mangrove, CoolWorks, SuccessFactors) :
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