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human resources assistant resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Experienced Business Manager/ Human Resource Asst with over 20 years of experience in Finance/ Customer Service. Excellent reputation for resolving problems and improving customer satisfaction. Organized and Dependable candidate successful at managing multiple priorities with a positive attitude.

Skills
  • Company Policies and Procedures Training
  • Interpersonal Communication
  • Explanation of Benefits
  • New Employee Orientation
  • Relationship Building
  • Personnel Reports Preparation
  • Onboarding and Training
  • Work Planning and Organization
  • Time Management
  • Generating Reports
  • Problem Solving
  • Office Administration
  • Inventory Management
  • Data Entry
Work History
Human Resources Assistant, 12/2021 - Current
Glatfelter Old Hickory, TN,
  • Filed paperwork, sorted and delivered mail, and maintained office organization.
  • Organized new employee orientation schedules for new hires.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Posted positions through approved recruitment channels.
  • Set up orientations and initial training for new employees.
Business Manager, 09/2012 - 11/2021
Unc Health Care Systems Kinston, NC,
  • Implemented automation strategies for office operations, correspondence management, schedule coordination and record keeping.
  • Reduced or eliminated different types of financial discrepancies by improving documentation and reporting accuracy for budget and operational controls.
  • Oversaw and improved deliveries through proactive coordination of daily operations.
  • Spearheaded business operations by consistently seeking methods to improve profitability through cost containment and revenue generation.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Interacted well with ADOC and 750 inmates to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Drafted invoices for completed work.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Managed daily operations of Private Prison, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
  • Supervised daily operations of multi-million dollar Private Prison operation.
Personal Banker, 03/2001 - 02/2003
Cit Group Hacienda Heights, CA,
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
  • Expanded client base by promoting new financial products.
  • Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
  • Performed vault duties to handle large deposits and disbursing funds to tellers as needed
  • Informed customers of procedures for applying for services such as ATM cards, direct deposit of checks and certificates of deposit.
  • Answered customer questions and explained available services such as deposit accounts, bonds and securities.
  • Backed up teller team by handling needs of new and existing customers at main counter.
  • Keyed customer contact information and payment data into system carefully observing corporate confidentiality procedures.
Personal Banker , 03/2001 - 02/2003
Cit Group Jupiter, FL,
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
  • Expanded client base by promoting new financial products.
  • Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
  • Informed customers of procedures for applying for services such as ATM cards, direct deposit of checks and certificates of deposit.
  • Answered customer questions and explained available services such as deposit accounts, bonds and securities.
  • Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
  • Backed up teller team by handling needs of new and existing customers at main counter.
  • Keyed customer contact information and payment data into system carefully observing corporate confidentiality procedures.
Education
High School Diploma: , Expected in 05/1995
-
Shelby County High School - Columbiana, AL
GPA:
Status -

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Resume Overview

School Attended

  • Shelby County High School

Job Titles Held:

  • Human Resources Assistant
  • Business Manager
  • Personal Banker
  • Personal Banker

Degrees

  • High School Diploma

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