human resources assistant resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Versatile Human Resources Coordinator dedicated to supporting employee-facing functions of the human resource department. Expert in building relationships with employees to support corporate culture and determine needed training resources. Handles complex employee needs and builds quality workforces.

  • Adaptability
  • Customer Service
  • Ability to Work Under Pressure
  • Team Player
  • Problem-Solving
  • Staff training and development
  • Recruiting
  • Confidential document control
  • New employee orientations
Human Resources Assistant, 04/XXX8 to Current
LivwellFederal Heights, CO,
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms, and handling drug screening paperwork.
  • Sourced, qualified, and conducted screening interviews with job candidates.
  • Handled sensitive and confidential employee information with complete discretion.
  • Planned employee recognition and engagement events.
  • Motivated and inspired employees to achieve goals and meet business objectives.
Assistant Engagement Director / Human Resource Assistant, 01/2008 to Current
Marriott InternationalThe Woodlands, TX,
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly
  • Brainstormed and initiated programs that impacted the company in positive ways
  • Handled employee complaints, concerns, and personal matters with confidentiality and professionalism
  • Aimed to create a motivational company culture where employees remained happy and satisfied
  • Coordinated company training and compiled training reports and communication to support compliance with corporate requirements
  • Properly screened candidates by reviewing resumes, applications, and performing thorough screenings, resulting in 5 full-time hires within 2 months
  • The supervised onboarding process for newly hired employees, including distribution of all paperwork.
  • Organized and maintained records to facilitate programs, events, and activities.
  • Recruited and trained new employees to manage overall talent acquisition.
  • Met with current and leaving employees to conduct surveys and determine areas in need of improvement.
  • Organized and delivered training by scheduling, securing facilities, and collaborating with subject-matter experts.
  • Assisted candidates with application processes by answering questions about applications, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Scheduled meetings with employees to address concerns and grievances.
  • Organized employee directories and updated individual contact information.
  • Liaised between management and employees by relaying work information, adjustments, and grievances.
  • Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence, and strong interpersonal connections.
  • Conducted tours with prospective residents and families and coordinated support services to meet the needs of incoming residents.
  • Liaised with medical care professionals and community organizations to help residents suffering from dementia-related symptoms receive adequate care.
  • Organized special trips for residents and accompanied groups throughout each excursion.
  • Coordinated musical guests, movies and other types of resident entertainment.
  • Used one-on-one meetings and small groups to engage residents in facility life.
Banquet Captain, 01/XXX6 to 01/XXX8
State Of VirginiaSuffolk, VA,
  • Welcome and acknowledge all guests according to company standards
  • Directed and motivated team while personally assisting in providing high quality service based on requirements and standards
  • Monitors and controls financial and administrative responsibilities including asset protection
  • Schedules banquet service staff to forecast and service standards, while maximizing profits
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
Senior Sales Associate, 11/XXX1 to 04/XXX4
Victoria's SecretCity, STATE,
  • Assisted an average of 50 customers per day and exceeded monthly sales goals by 15% for six consecutive months, earning Best Sales Associate in XXX3
  • Consistently received 98% on customer service feedback surveys by creating a friendly in-store environment
  • Was chosen to deliver a training session for six new hires on customer service best practices that improved satisfaction ratings by 32%
  • Delivered a friendly and efficient cash wrap experience processing customer transactions accurately and efficiently at the Point of Sale (POS) or Mobile Register, as needed
Education and Training
AA: Liberal Arts/ Psychology, Expected in 05/XXX8 to Bergen Community College - Paramus, NJ
  • Handled all HR duties and responsibilities in a fast-paced call center
  • Recruited, interviewed, and on-boarded 35 employees
  • Enhanced incentive structure
  • Increased employee retention 18%
  • Through lean interviewing techniques, lowered interviewing costs 15%.

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Resume Overview

School Attended

  • Bergen Community College

Job Titles Held:

  • Human Resources Assistant
  • Assistant Engagement Director / Human Resource Assistant
  • Banquet Captain
  • Senior Sales Associate


  • AA

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