LiveCareer-Resume

human resources assistant resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Versatile Human Resources Coordinator dedicated to supporting employee-facing functions of the human resource department. Expert in building relationships with employees to support corporate culture and determine needed training resources. Handles complex employee needs and builds quality workforces.

Skills
  • Adaptability
  • Customer Service
  • Ability to Work Under Pressure
  • Team Player
  • Problem-Solving
  • Staff training and development
  • Recruiting
  • Confidential document control
  • New employee orientations
Experience
Human Resources Assistant, 04/XXX8 to Current
LivwellFederal Heights, CO,
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms, and handling drug screening paperwork.
  • Sourced, qualified, and conducted screening interviews with job candidates.
  • Handled sensitive and confidential employee information with complete discretion.
  • Planned employee recognition and engagement events.
  • Motivated and inspired employees to achieve goals and meet business objectives.
Assistant Engagement Director / Human Resource Assistant, 01/2008 to Current
Marriott InternationalThe Woodlands, TX,
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly
  • Brainstormed and initiated programs that impacted the company in positive ways
  • Handled employee complaints, concerns, and personal matters with confidentiality and professionalism
  • Aimed to create a motivational company culture where employees remained happy and satisfied
  • Coordinated company training and compiled training reports and communication to support compliance with corporate requirements
  • Properly screened candidates by reviewing resumes, applications, and performing thorough screenings, resulting in 5 full-time hires within 2 months
  • The supervised onboarding process for newly hired employees, including distribution of all paperwork.
  • Organized and maintained records to facilitate programs, events, and activities.
  • Recruited and trained new employees to manage overall talent acquisition.
  • Met with current and leaving employees to conduct surveys and determine areas in need of improvement.
  • Organized and delivered training by scheduling, securing facilities, and collaborating with subject-matter experts.
  • Assisted candidates with application processes by answering questions about applications, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Scheduled meetings with employees to address concerns and grievances.
  • Organized employee directories and updated individual contact information.
  • Liaised between management and employees by relaying work information, adjustments, and grievances.
  • Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence, and strong interpersonal connections.
  • Conducted tours with prospective residents and families and coordinated support services to meet the needs of incoming residents.
  • Liaised with medical care professionals and community organizations to help residents suffering from dementia-related symptoms receive adequate care.
  • Organized special trips for residents and accompanied groups throughout each excursion.
  • Coordinated musical guests, movies and other types of resident entertainment.
  • Used one-on-one meetings and small groups to engage residents in facility life.
Banquet Captain, 01/XXX6 to 01/XXX8
State Of VirginiaSuffolk, VA,
  • Welcome and acknowledge all guests according to company standards
  • Directed and motivated team while personally assisting in providing high quality service based on requirements and standards
  • Monitors and controls financial and administrative responsibilities including asset protection
  • Schedules banquet service staff to forecast and service standards, while maximizing profits
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
Senior Sales Associate, 11/XXX1 to 04/XXX4
Victoria's SecretCity, STATE,
  • Assisted an average of 50 customers per day and exceeded monthly sales goals by 15% for six consecutive months, earning Best Sales Associate in XXX3
  • Consistently received 98% on customer service feedback surveys by creating a friendly in-store environment
  • Was chosen to deliver a training session for six new hires on customer service best practices that improved satisfaction ratings by 32%
  • Delivered a friendly and efficient cash wrap experience processing customer transactions accurately and efficiently at the Point of Sale (POS) or Mobile Register, as needed
Education and Training
AA: Liberal Arts/ Psychology, Expected in 05/XXX8 to Bergen Community College - Paramus, NJ
GPA:
Accomplishments
  • Handled all HR duties and responsibilities in a fast-paced call center
  • Recruited, interviewed, and on-boarded 35 employees
  • Enhanced incentive structure
  • Increased employee retention 18%
  • Through lean interviewing techniques, lowered interviewing costs 15%.

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Resume Overview

School Attended

  • Bergen Community College

Job Titles Held:

  • Human Resources Assistant
  • Assistant Engagement Director / Human Resource Assistant
  • Banquet Captain
  • Senior Sales Associate

Degrees

  • AA

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