Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Well-organized Compliance professional bringing 9 years of superior performance in fast-paced environments. Communicative and decisive with focus on improving and retaining efficiency in administration, training protocol development and policy implementation. In-depth knowledge of Microsift Office with skills in records management.

  • Maintaining Files
  • HR policies
  • Computer literacy
  • Office administration
  • Training and mentoring
  • Training and development
  • Auditing processes
  • Information gathering
  • Performance review
  • Investigation tactics
  • Supervision
  • Organization
  • Communications
  • MS Office
  • Business operations
  • Effective communication
  • HIPAA and HITECH requirements
  • Accurate documentation
  • Effective Planning
  • Administrative support
  • Staff education and training
  • Technical Support
  • Organizational Development
  • File and records management
  • Compliance knowledge
  • Data verification
  • Data presentation skills
  • Auditing experience
  • Problem resolution
  • Project organization
  • Team building
  • Customer service
  • Budgets
  • Operational planning
  • Staff Management
Work History
Human Resources Assistant, 12/2016 - 06/2017
Emcor Group, Inc. Austin, TX,
  • Recruited and screened qualified potential employees.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
  • Tracked various statistics and kept detailed records to support human resources department.
  • Organized new employee orientation schedules for all new hires.
  • Posted positions through approved recruitment channels.
  • Prepared monthly termination lists to be added to permanent records.
  • Assisted with on-boarding process of 30 new hires in two weeks.
  • Prepared monthly, weekly and daily logs using Microsoft Office Suite.
  • Created and completed personnel action forms for all hires, terminations, title changes and terminations.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Implemented process improvements to automate office operations, including record tracking.
  • Oversaw all HR needs for 500 employee operation across 4 locations.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Maintained work structure by updating job requirements and job descriptions for all positions.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
  • Evaluated effectiveness of training programs and provided upper management strategic recommendations for improvements.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
Insurance Eligibility Specialist, 11/2013 - 09/2015
Cardinal Logistics Strongsville, OH,
  • Developed extensive fact-checking and research skills as result of continuously reviewing different programs and options.
  • Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
  • Educated patients on eligibility and affordability options by offering insightful information.
  • Communicated with people from various cultures and backgrounds on application process.
  • Scheduled appointments with applicants to gather information and explain benefits processes.
  • Interviewed applicants and explained scope of different available benefits.
  • Assessed information gleaned from interviews, educational, and medical records, consultation with other professionals and diagnostic evaluations to identify clients' abilities, needs and eligibility for services.
Supervisor, 09/2011 - 08/2012
Kmart City, STATE,
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Provided supportive link between external customers and internal operations.
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Set overall vision and provided team leadership.
  • Trained, coached and motivated staff to maintain high performance levels.
  • Coordinated supplies, set schedules and delegated assignments to keep team on target and achieve productivity goals.
  • Maintained accurate, current and compliant financial records by monitoring and addressing variances.
Master’s of Science: Health Information Management, Expected in 08/2020
Southern New Hampshire University - Hooksett, NH
Bachelors of Science: Health Administration, Expected in 08/2016
University of Phoenix - Tempe, AZ
Associates of Arts: Medical Records Administration, Expected in 10/2014
University of Phoenix - Tempe, AZ

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School Attended

  • Southern New Hampshire University
  • University of Phoenix
  • University of Phoenix

Job Titles Held:

  • Human Resources Assistant
  • Insurance Eligibility Specialist
  • Supervisor


  • Master’s of Science
  • Bachelors of Science
  • Associates of Arts

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