Well-organized Compliance professional bringing 9 years of superior performance in fast-paced environments. Communicative and decisive with focus on improving and retaining efficiency in administration, training protocol development and policy implementation. In-depth knowledge of Microsift Office with skills in records management.
Skills
Maintaining Files
HR policies
Computer literacy
Office administration
Training and mentoring
Training and development
Auditing processes
Information gathering
Performance review
Investigation tactics
Supervision
Organization
Communications
MS Office
Business operations
Effective communication
HIPAA and HITECH requirements
Accurate documentation
Effective Planning
Administrative support
Staff education and training
Technical Support
Organizational Development
File and records management
Compliance knowledge
Data verification
Data presentation skills
Auditing experience
Problem resolution
Project organization
Team building
Customer service
Budgets
Operational planning
Staff Management
Work History
Human Resources Assistant, 12/2016 - 06/2017 Emcor Group, Inc. – Austin, TX,
Recruited and screened qualified potential employees.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
Tracked various statistics and kept detailed records to support human resources department.
Organized new employee orientation schedules for all new hires.
Posted positions through approved recruitment channels.
Prepared monthly termination lists to be added to permanent records.
Assisted with on-boarding process of 30 new hires in two weeks.
Prepared monthly, weekly and daily logs using Microsoft Office Suite.
Created and completed personnel action forms for all hires, terminations, title changes and terminations.
Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Implemented process improvements to automate office operations, including record tracking.
Oversaw all HR needs for 500 employee operation across 4 locations.
Improved office efficiency by effectively managing internal communications and correspondence.
Maintained work structure by updating job requirements and job descriptions for all positions.
Created and implemented forward-thinking initiatives to improve employee engagement.
Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
Evaluated effectiveness of training programs and provided upper management strategic recommendations for improvements.
Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
Developed extensive fact-checking and research skills as result of continuously reviewing different programs and options.
Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
Educated patients on eligibility and affordability options by offering insightful information.
Communicated with people from various cultures and backgrounds on application process.
Scheduled appointments with applicants to gather information and explain benefits processes.
Interviewed applicants and explained scope of different available benefits.
Assessed information gleaned from interviews, educational, and medical records, consultation with other professionals and diagnostic evaluations to identify clients' abilities, needs and eligibility for services.
Supervisor, 09/2011 - 08/2012 Kmart – City, STATE,
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Provided supportive link between external customers and internal operations.
Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
Set overall vision and provided team leadership.
Trained, coached and motivated staff to maintain high performance levels.
Coordinated supplies, set schedules and delegated assignments to keep team on target and achieve productivity goals.
Maintained accurate, current and compliant financial records by monitoring and addressing variances.
Education
Master’s of Science: Health Information Management, Expected in 08/2020 - Southern New Hampshire University - Hooksett, NH GPA:
Bachelors of Science: Health Administration, Expected in 08/2016 - University of Phoenix - Tempe, AZ GPA:
Associates of Arts: Medical Records Administration, Expected in 10/2014 - University of Phoenix - Tempe, AZ GPA:
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