Jessica Claire
, , 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
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Experience
01/2017 to 03/2021
Human Resources Assistant Encompass Health Corp. – Mobile, AL,
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
- Developed job postings.
- Developed and maintained training materials and benefits packets for new hires.
- Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
- Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
- Assisted with employee termination process to drive consistency and reduce discrimination claims.
- Prepared and submitted final pay for exiting employees to comply with federal law.
- Liaised with HR management to devise and update policies based on changing industry and social trends.
- Handled sensitive and confidential employee information with complete discretion.
- Processed all onboarding paperwork for new hires and rehires.
- Processed employee status changes, keeping human resources systems and employee records up to date.
- Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
- Developed and facilitated all new-hire orientations.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
- Conducted job applicant background checks in accordance with policy and procedures.
- Planned corporate events, conventions, meetings and gatherings.
09/2014 to 12/2017
Teller Suffolk Federal Credit Union – Riverhead, NY,
- Maintained confidentiality of bank records and client information.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Trained employees on cash drawer operation.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Identified and reported suspicious behavior to security personnel as appropriate.
- Directed specific questions to appropriate branch personnel.
- Opened new customer accounts, including checking, savings and lines of credit.
- Entered member transaction data into online banking software.
- Assessed daily reports and generated notification letters to delinquent account holders.
- Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Kept teller window areas clean, organized and fully stocked.
- Balanced bank's vault of daily cash for withdrawals and deposits.
- Entered transactions into computer and issued customer receipts.
- Completed monthly audits and managed overdraft reports.
- Processed all sales transactions promptly to prevent long customer wait times.
- Explained bank services, financial products and applicable fees to customers.
06/2011 to 09/2014
Relationship Banker National Bank Of Arkansas – Okmulgee, OK,
- Advised customers on bank products, services and financial planning options.
- Modified, opened and closed customer accounts.
- Completed thorough and accurate documentation for all money movements, deposits or withdrawals.
- Adhered to bank and legal guidelines for reporting, loan approvals, and money handling.
- Addressed inquiries from clients and relationship management department team members.
- Developed culture of success rewarding performance, productivity and sales results.
- Reduced bank losses by setting successful risk management policies.
- Collected and recorded customer deposits and fees and issued receipts
- Executed wire transfers of funds in compliance with banking best practices.
- Identified which company offerings would best meet customer needs and provided additional details about pricing, support, shipping and maintenance.
- Alleviated issues quickly by getting in touch with customers and explaining steps for successful resolution.
Education and Training
Expected in 06/2010
High School Diploma:
Thomas R Proctor High School - Utica, NY
Thomas R Proctor High School - Utica, NY
Expected in
Utica School of Commerce - Utica, NY
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Resume Overview
School Attended
- Thomas R Proctor High School
- Utica School of Commerce
Job Titles Held:
- Human Resources Assistant
- Teller
- Relationship Banker
Degrees
- High School Diploma
- Some College (No Degree)
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