Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

  • Interpersonal Communication
  • Staffing Documentation Maintenance
  • Employee Data Record Keeping
  • Onboarding and Training
  • Employee Interviews
  • Work Planning and Organization
  • Company Policies and Procedures Training
  • Generating Reports
  • Personnel Reports Preparation
  • Personnel Documentation Verification
  • Explanation of Benefits
  • Verbal and Written Communication
  • New Employee Orientation
  • Recruitment Documentation
  • Relationship Building
  • Problem Solving
  • Organization and Prioritization
  • Detail-Oriented
  • Employee Counseling and Support
01/2017 to 03/2021
Human Resources Assistant Encompass Health Corp. Mobile, AL,
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
  • Developed job postings.
  • Developed and maintained training materials and benefits packets for new hires.
  • Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
  • Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
  • Assisted with employee termination process to drive consistency and reduce discrimination claims.
  • Prepared and submitted final pay for exiting employees to comply with federal law.
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Handled sensitive and confidential employee information with complete discretion.
  • Processed all onboarding paperwork for new hires and rehires.
  • Processed employee status changes, keeping human resources systems and employee records up to date.
  • Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
  • Developed and facilitated all new-hire orientations.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
  • Conducted job applicant background checks in accordance with policy and procedures.
  • Planned corporate events, conventions, meetings and gatherings.
09/2014 to 12/2017
Teller Suffolk Federal Credit Union Riverhead, NY,
  • Maintained confidentiality of bank records and client information.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Trained employees on cash drawer operation.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Directed specific questions to appropriate branch personnel.
  • Opened new customer accounts, including checking, savings and lines of credit.
  • Entered member transaction data into online banking software.
  • Assessed daily reports and generated notification letters to delinquent account holders.
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Kept teller window areas clean, organized and fully stocked.
  • Balanced bank's vault of daily cash for withdrawals and deposits.
  • Entered transactions into computer and issued customer receipts.
  • Completed monthly audits and managed overdraft reports.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Explained bank services, financial products and applicable fees to customers.
06/2011 to 09/2014
Relationship Banker National Bank Of Arkansas Okmulgee, OK,
  • Advised customers on bank products, services and financial planning options.
  • Modified, opened and closed customer accounts.
  • Completed thorough and accurate documentation for all money movements, deposits or withdrawals.
  • Adhered to bank and legal guidelines for reporting, loan approvals, and money handling.
  • Addressed inquiries from clients and relationship management department team members.
  • Developed culture of success rewarding performance, productivity and sales results.
  • Reduced bank losses by setting successful risk management policies.
  • Collected and recorded customer deposits and fees and issued receipts
  • Executed wire transfers of funds in compliance with banking best practices.
  • Identified which company offerings would best meet customer needs and provided additional details about pricing, support, shipping and maintenance.
  • Alleviated issues quickly by getting in touch with customers and explaining steps for successful resolution.
Education and Training
Expected in 06/2010
High School Diploma:
Thomas R Proctor High School - Utica, NY
Expected in
Utica School of Commerce - Utica, NY

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School Attended

  • Thomas R Proctor High School
  • Utica School of Commerce

Job Titles Held:

  • Human Resources Assistant
  • Teller
  • Relationship Banker


  • High School Diploma
  • Some College (No Degree)

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