Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Human resources professional who effectively manages project tasks requiring interaction with multiple departments. Resolves employee issues in a professional manner and provides excellent customer service. Versed in organizing all pre-employment training for incoming candidates, as well as performing extensive background checks and I-9/ E-verification.

  • Ceridian HR/Payroll
  • Ultimate Software/Ultipro
  • Staff training and development
  • New employee orientations
  • Maintains confidentiality
  • HR Policies and procedures
  • People-oriented
  • Microsoft Office Suite
  • Web Training
  • Survey Monkey
  • Share Point
  • Audited an HRIS database during company transition from Ceridian to Ultimate Software, and received special recognition with a “Thank You Award.”
  • Planned and executed all aspects of a major HR records management transfer from paper to electronic database.
  • Successfully planned and executed company-wide events and awards for 300+ employees.
  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

03/2010 to 11/2015 Human Resources Assistant Encore Rehabilitation Services | Charleston, WV,
  • Provided paramount project management for HR centered projects and events.
  • Coordinated and supervised company-wide events, quarterly awards recognition ceremonies, catering, flu shot clinic, and employee appreciation day and service awards.
  • Managed all HR project budgets Assisted with program strategic planning.
  • Coordinated recruiting efforts with a focus on candidate communication, scheduling interviews, background check applications, developing welcome packets, onboarding, and new-hire orientation and training.
  • Coordinated quarterly new employee orientation program.
  • Managed HRIS/employee records encompassing hiring, terminations, compensation changes, transfers, and promotions and transmitting new employee information in Payroll database.
  • Conducted E-verify and I-9 employment eligibility processes.
  • Performed multi-state new hire reporting on state website.
  • Spearheaded and managed department 'go paperless' project.
  • Conducted all programs related to company wellness initiative including the development of promotional materials, scheduling, communication, volunteer recruitment and the evaluation process.
  • Researched, identified, and recommended training for staff upon request.
  • Updated/uploaded information to company intranet in SharePoint.
  • Provided technical support for all HR databases.
  • Performed monthly department expense report reconciliation on corporate account.
  • Processed employee benefit reimbursement and loan requests via Accounts Payable and Payroll Prepared and distributed all-staff communications.
09/2009 to 2010 Program Coordinator Cross Country Healthcare | Boston, MA,
  • Supported administrative meeting needs for three societies - the Society of Breast Imaging (SBI), the Society of Computed Body Tomography-Magnetic Resonance (SCBT-MR), and the North American Society for Cardiovascular Imaging (NASCI).
  • Drafted marketing letters and emails to SCBT-MR members for various meetings.
  • Packaged marketing letters and brochures to members, past meeting attendees, and past product purchasers (XXX0+).
  • Prepared weekly member registration report and distributed to Board of Directors.
  • Initiated contact and remained point-of-contact with print company to produce membership directory, newsletter, and other meeting products.
  • Reviewed and revised drafts and semi-final proof of the society's membership directory, and final proof of newsletter (XXX0+ members).
  • Prepared, monitored, and reported information for a NASCI survey using Survey Monkey website.
  • Revised the Standard Meeting timeline Created Master Meeting List for additional meetings hosted by international and domestic Radiology Societies.
  • Posted SCBT-MR and SBI meeting announcements to various radiology websites Uploaded SBI Forum discussion threads to website.
05/2007 to 02/2009 Conference Planning Coordinator St Joseph School Of Nursing | North Providence, RI,
  • Ensured compliance related to travel, food regulation, hotel procurement, and other logistics associated with each meeting venue and in accordance with both Federal regulations and internal company policies.
  • Provided administrative support to facilitate conference planning and implementation for the Network Leadership Retreats, Annual/Joint Network Meetings, and all Network-related activities for the Community Advisory Board (CAB).
  • Submitted individual and group Travel Authorization forms for domestic and international travelers.
  • Maintained Travel Matrixes with related traveler information, and uploaded to the Share Point database.
  • Prepared and distributed visa letters for international travelers and speaker/trainer invitation letters.
  • Coordinated and managed staff hours within IMPAACT Operations Center Business Office during each Network Annual meeting and Leadership Retreat.
  • Supported sub-committees for the IMPAACT Community Advisory Board (ICAB) working in consort with staff from the Site Development and Management Group (SDMG).
  • Provided on-site logistical support for Asia Regional Community Advisory Board (RCAB) meeting in Bangkok Thailand and ICAB Site Visit to St. Jude Children's Hospital.
  • Arranged and submitted Expense Authorization and Honoraria forms for ICAB Members.
  • Scheduled and provided logistical support for the IMPAACT Community Advisory Board (ICAB) conference calls.
  • Prepared and distributed minutes for ICAB Leadership and IMPAACT CAB conference calls.
  • Communicated with committee membership and others regarding call schedules and scheduling changes.
  • Compiled and coordinated the dissemination of background materials for calls via e-mail.
04/2006 to 05/2007 Executive Committees Coordinator Social & Scientific Systems, Inc | City, STATE,
  • Provided administrative support to facilitate the business of the IMPAACT Executive Committees and their sub-committees.
  • Supported all necessary transition activities of the IMPAACT Network, including support for the executive level committees, including the Scientific Oversight Committee (SOC) and the Network Executive Committee (NEC).
  • Coordinated the development and maintenance of agendas for meetings and conference calls of the Network Executive Committees and subcommittees.
  • Provided administrative support to the IMPAACT Group Leadership in the nomination and election of new Executive Committee members and other committee elections, including advising when elections were scheduled, compiling background information on nominees, disseminating ballots, and compiling votes for nominees.
  • Tracked, maintained records, and updated the scientific agenda of the IMPAACT Network.
  • Tracked reviews and decisions of NEC, subcommittees and Leadership regarding concept sheet and protocol development relevant to the scientific agenda.
  • Maintained the calendar of key meetings and conference calls of the IMPAACT Network including the Network Executive Committees, and other executive level meetings of the Leadership.
  • Updated Standard Operating Procedures (SOPs) for the Executive Committee Coordinator as necessary.
01/2002 to 02/2006 Secretary American Society Of Health-System Pharmacists ASHP | City, STATE,
  • Served as the point of contact for Pharmacy Residents, and other member groups, including State Affiliates, in the Professional Development and Member Services Division.
  • Coordinated meeting set up and logistics for Pharmacy Resident and FDA Students [on rotation] (room/equipment/catering/information packets).
  • Utilized TIMSS (Association Management software) and excel to update database committee information for Deans of Pharmacy Schools, State Affiliate Officers, Pharmacy School Faculty and Student Liaisons.
  • Maintained Web updates using Content Management System (CMS) software for State Affiliates and Students' website.
  • Collaborated Membership, Student, New Practitioners, and Affiliate mailings with Materials Management staff using FedEx on-line and UPS software.
  • Coordinated production projects for Council, Board of Directors, State Affiliates, Pharmacy School Deans, Pharmacy Residency Program Directors, Students and New Practitioners.
  • Prepared monthly membership mailings and other communications using the mail-merge software feature.
  • Prepared quarterly pharmacy technician report to be distributed to State Affiliate.
  • Updated monthly membership report and distribute to Committee on Financial Review staff.
  • Collaborated with Student Forum Director and managed the ASHP Clinical Skills Competition (85 schools participation) program for the 2004 Midyear Clinical Meeting.
  • Collaborated with Administrative Staff to establish priorities for jobs/projects.
  • Utilized ATC software to coordinate travel arrangements for Student and New Practitioners' Forum Committee members.
  • Utilized company software technology to purchase inventory and non-inventory office products and materials.
Expected in 2001 Bachelor of Arts | Psychology Hood College, Frederick, MD GPA:

Ongoing Education - Courses for Success online training in the areas of human resources management, recruiting and onboarding, hiring strategies and talent management, workplace diversity and workplace safety/security.


Spanish (working knowledge)

Sign Language (basic knowledge)

Skills and Areas of Awareness

Accounts Payable, Administrative Support, Basic Marketing, Budgets, Building Safety and Evacuation, Committee Support, Database Management, Event Promotion, Group E-mail, Hiring and Terminations/On-boarding and Off-boarding, HRIS and Technical Support, HR Management, Intranet Content Management, Meetings Support and Logistics, Payroll and Timecard, Project Management, Recruiting and recruitment reporting, Travel arrangements coordination and reimbursements, Visio.

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  • Conference Planning Coordinator
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  • Bachelor of Arts

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