Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Results-driven Human Resources Professional skillful in strategic planning and performance improvements. Always pursuing ways to maximize efficiency, client satisfaction and reducing time to hire.

06/2017 to Current Human Resources Associate Fedex Cross Border | Hayward, CA,

Consults with department managers and hiring managers on the recruitment for civil service positions at all levels. Develops and maintains employment registers. Oversee pre-employment screening and the onboarding of all hires.

Key Results:

  • Assess applicant qualifications to determine eligibility for civil service examinations and interviews
  • Manage more than 80+ requisitions at one time
  • Participate in meetings with an outside consultant firm to develop new and innovate ways to help streamline the recruitment process
  • Train new HR associates on civil service systems and guidelines
07/2016 to 05/2017 Account Manager Wunderman Thompson | Seattle, WA,

Managed the day to day operations and sales of 8 different accounts by building a consultative relationship with the clients; anticipating their needs and exceeding their expectations of service and staffing solutions.

Key Results: 

  • Billed a $1,400 conversion fee within two weeks for a high profile client 
  • Conducted new hire orientation of more than 100 new employees a month 
  • Billed a direct hire fee of more than $10,000 to the branch for the month of June and July 
  • Held monthly job fairs and placed more than 50 people with an 80 percent retention rate
06/2015 to 07/2016 Recruiter Robert Bosch Tool Corporation | Lima, OH,

Responsible for all facets of temporary, temp-to-hire and direct hire placement business. Participate in recruiting, interviewing, matching, coordinating send-outs and filling orders.

Key Results: 

  • Exceeded budget for the month of September and December of 2015 and January of 2016 
  • Recognized for generating a successful job fair by one of the general managers of a local warehouse 
  • Conducted more than 20 interviews weekly to assist branch in placement goal of 30
06/2014 to 06/2015 Research Communications Coordinator Hilton Worldwide | Downey, CA,

Researched and recruited for administrative, professional and executive divisions; managed all phases of recruitment including defining hiring management needs and posting available positions.

Key Results: 

  • Successfully screened and placed individuals according to clients' needs and culture 
  • Increased the number of followers on social media sites (Facebook and Twitter) 
  • Created a marketing idea for the company's 26 year anniversary 
  • Assisted with reconstructing a dormant administrative division by revising the database and increasing the number of walk-in applicants 
  • Established supportive working relationships with area employers Effectively placed 180+ candidates at a local call center with an 80 percent retention rate
06/2012 to 06/2014 Copy Editor GateHouse Media | City, STATE,

Wrote and posted stories, briefs and calendar items for several GateHouse community websites;. produced error-free content in a timely manner.

Key Results: 

  • Received Content Producer of the Month Award by writing more than 1000 briefs and stories during the month of December in 2013 
  • Successfully trained new hires ensuring copy met AP style guidelines 
  • Generated large crowds at local events by consistently updating popular events within the city.
12/2008 to 07/2012 Clerical Technician Swedish American Hospital | City, STATE,

Compiled weekly spreadsheets of all technician cart fill errors for managers and supervisors; screened and directed incoming calls and emails; Restocked and ordered supplies for the Pediatric Crash Carts.

Key Results: 

  • Assisted in implementing a color code system for the Pediatric Crash Cart drawers for all code blues 
  • Provided educational materials, gift cards etc.or the annual career fair by calling and asking several businesses to donate
  • Decreased stat turnaround time for pharmacists by assisting with developing a monthly error report.
Expected in 2011 Bachelor of Science | Communications/Media Studies Northern Illinois University, DeKalb, IL GPA:
Communications/Media Studies
Expected in 2009 Associate of Arts | Communications Rock Valley College, DeKalb, IL GPA:

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School Attended

  • Northern Illinois University
  • Rock Valley College

Job Titles Held:

  • Human Resources Associate
  • Account Manager
  • Recruiter
  • Research Communications Coordinator
  • Copy Editor
  • Clerical Technician


  • Bachelor of Science
  • Associate of Arts

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