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Human Resources Assistant Resume Example

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M
HUMAN RESOURCES ASSISTANT
Summary

i'm a flexible people person can deal with different types of employees.

Knowledgeable Human Resources Assistant with 6 years of experience supporting HR department daily operations and administration. Reliable, trustworthy and efficient when handling sensitive and confidential situations with tact, professionalism and diplomacy. Well-versed in recruiting, phone interviews, screening and reference checks.

Skills
  • Personnel records maintenance
  • Hiring and retention
  • Time management
  • Administrative skills
  • Understanding of HR policies
Experience
Human Resources Assistant
Devon , PA
Fredbeans/Jan 2014 to Mar 2020
  • Conducted employment verification and background investigation to facilitate hiring process.
  • Set up appointments, meetings and conferences with employees to discuss and mitigate personnel incidents.
  • Developed and maintained training materials and benefits packets for new hires.
  • Reviewed employee time sheets for accuracy and maintained accurate records in company system.
  • Scheduled new hire orientation, guided new hire through on-boarding and explained new hire documentation requirements to facilitate HR processes.
  • Assisted with recruiting, background checks and reference checks.
  • Provided Human Resources Director with monthly, quarterly and weekly reports to track mandatory requirements.
  • Updated new employee packages, training materials, benefits and announcements.
  • Prepared and structured employee files to securely store HR and payroll documents.
  • Contributed to success of company by improving systems, providing recommendations and training employees on Human Resources functions and administrative processes.
  • Responded to questions and concerns of new hires.
  • Assisted in employee termination procedures to facilitate consistency and reduce chance of discrimination claim.
  • Performed essential services to improve employee satisfaction, motivate employees and enhance company ability to attract and retain talent.
  • Trained and developed team members on HR and administrative functions.
ESL Teacher
Cincinnati , OH
Cincinnati Public Schools/Sep 1997 to Feb 2020
  • Provided one-on-one instruction for non-English speaking students within classroom settings.
  • Planned and supervised class projects, field trips and guest speaker events.
  • Employed kinesthetic, visual and auditory approaches to make lessons interesting and interactive.
  • Developed lesson plans to teach course materials according to schedule.
  • Instructed more than [Number] students through lectures, discussions, group activities and demonstrations.
  • Conducted small group and individual classroom activities based on differentiated learning needs.
  • Taught lessons encompassing range of skill-building activities for speaking, writing, reading and listening.
  • Created immersive activities and utilized [Name] technology to enhance instruction.
  • Engaged in cultural immersion programs with students to further augment global understanding.
  • Attended professional development workshops focused on learning goals and classroom management.
  • Tracked class attendance and student progress.
  • Created daily lesson plans for multi-level adult ESL classes.
  • Integrated technology as instructional tool, including Smartboard and [Type] equipment.
  • Completed ongoing staff training sessions.
  • Conducted [Number] classes each week focused on [Subject].
  • Instructed [Type] students on [Type] and [Type] skills.
  • Assisted [Type] students in learning English as second language.
  • Organized supplementary materials in English for all students.
Cashier
Hamilton , OH
United Dairy Farmers/May 2009 to Dec 2013
  • Helped customers find specific products, answering questions and offering advice.
  • Processed returned items in accordance with store policy.
  • Read weekly sales inserts and monitored price changes.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Received payments for [Product or Service] and issued receipts reflecting zero balances or additional payments required to bring accounts current.
  • Worked closely with front-end staff to assist customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Increased sales [Number]% by suggesting specific purchases to customers and [Action].
  • Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Drove sales and add-on purchases by promoting specific item options to customers.
Education and Training
Bachelor of Arts: Teaching English As A Second LanguageAlexandria UniversitySep 1997City
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

84Good
Resume Strength
  • Completeness
  • Formatting
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Alexandria University

Job Titles Held:

  • Human Resources Assistant
  • ESL Teacher
  • Cashier

Degrees

  • Bachelor of Arts : Teaching English As A Second Language

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