Organized Human Resources Assistant, effective at record maintenance and assuring compliance with government employment regulations at all times.
A self-motivated, easy learner with great customer service focused communication skills. With additional focus on computer literate to include Microsoft Office Applications, Powerpoint, Photocopying, Multiple-phone line system, Social Media (Twitter, Google+, SnapChat, Instragram, FB & YouTube, etc.) experience, and biligual influence (English & Spanish).
Staffing and recruiting professional
Employment law knowledge
Training and development
New hire orientation
Exceptional interpersonal skills
Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.
06/2015 - Current
BYK Additives Inc － Gonzales , TX Human Resources Assistant
Answered employee questions regarding Insurance Benefits and other benefits programs and resolved any issues.
Conducted new employee orientation to foster positive attitude toward organizational objectives.
Identified staff vacancies and recruited, interviewed and selected applicants.
Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Created and managed more than 200 confidential personnel records.
Supported 200 employees at all levels, including executive leadership.
phone calls, emails, letters and personal visits.
and Translated (New Hire Orientation, Employee Recognition
Program, EAP and STAR Program) presentations & forms; for the Mexico Project.
all confidential information in a professional manner.
11/2011 - 04/2013
RIA Financial Services － Buena Park , CA Front Desk Assitant
Coordinated meetings with other department managers and served as main liaison between sales, marketing, executive and travel agents.
Scheduled and confirmed appointments for entire management team.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Dispersed incoming mail to correct recipients throughout the office.
Served as central point of contact for all outside vendors needing to gain access to the building.
Received and screened a high volume of internal and external communications, including email and mail.
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
11/2010 - 08/2011
Herbalife Inc － Carson , CACustomer Service & Data Entry Clerk
Customer Service at the Distribution
Center and Call Center (Interface & Via Phone)
Order Entry and Data Entry
(Interface & Via Phone), Copying, Faxing, Filing and Xerox Oracle System for all transactions.
Cashier (handle over $15,000 or more
daily)/ Vault BalancingVerify Shipping and Receiving
(FedEx, and UPS.) include call tags
Called to verify customer
information and authorization of released
Cabrillo High School － Long Beach, CA , USA High School Diploma
Columbia College － Fort Worth, TX, USA Bachelor of Science: Business Administration Currently Attending