human resources administrative assistant resume example with 8+ years of experience
Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - : - -
(555) 432-1000 - - resumesample@example.com - : - -
Professional Summary
Currently, the HR Front Facing Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. I am a responsible HR Administrative Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of data entry, and file management.
Skills
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Work History
10/2018 to Current
Human Resources Administrative Assistant Curaleaf – Harrisburg, PA,
- Handle all inquiries (walk-in, phone, and email) from students, faculty, staff, administrators, and outside agencies that come into the Human Resource office.
- Provide administrative support to the Human Resources team; maintain and manage calendars and databases; schedule meetings; and coordinate calendars.
- Delivering friendly assistance to new hires throughout the hiring process.
- Uphold strict standards of confidentiality as it relates to personnel actions and activities occurring in Human Resources.
- Assist Human Resources team with research projects and special projects.
- Monitor multiple budget lines; process requisitions, check requisitions, and reconcile P-card statements.
- Update directory on a bi-monthly basis.
- Maintain and manage departmental forms and databases.
- Request maintenance on office equipment in the Human Resources Office.
- File paperwork, sort and delivered mail, and maintained front office organization.
- Order office supplies as needed.
01/2018 to 08/2018
Teacher's Assistant Southwest Key Programs – Boston, MA,
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Supported student learning objectives through personalized and small group assistance.
- Reviewed lesson material with students individually or in small groups.
- Organized and guided skills practice, research and memorization tasks for students.
- Documented student progress and communicated with parents to keep informed.
- Attended training classes, parent conferences, and faculty meetings to stay up-to-date on student progress.
- Assisted and mentored students in groups of up to 12 by reviewing lesson teachings and progress.
- Typed and prepared bilingual/ translated documents for Spanish-speaking parents.
- Conducted new student enrollments and interviews with parents.
- Created weekly newsletters for parents to be aware of weekly day care activities.
- Managing and signing off on parent made copayments to day care.
- Set up playroom and childcare areas for safety and cleanliness.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Documented and reported behavior issues or accidents to parents, minimizing future problems.
- Updated records of contact, medical and progress information.
08/2013 to 08/2017
Cosmetologist Grand Sierra Resort And Casino – Reno, NV,
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Consistently received positive performance reviews from guests.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Kept detailed records of customer information and services provided to increase return customers.
- Increased salon profit by 20% through upselling and providing personalized care for return visitors.
Education
Expected in 05/2012 to
Cosmetology License: Cosmetology
Regency Beauty Institute- Champaign (Closed) - Champaign, IL,
Regency Beauty Institute- Champaign (Closed) - Champaign, IL,
Expected in 05/2010 to
High School Diploma:
Oak Forest High School - Oak Forest, IL,
Oak Forest High School - Oak Forest, IL,
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Resume Overview
School Attended
- Regency Beauty Institute- Champaign (Closed)
- Oak Forest High School
Job Titles Held:
- Human Resources Administrative Assistant
- Teacher's Assistant
- Cosmetologist
Degrees
- Cosmetology License
- High School Diploma
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