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Human Resources Administrative Assistant Resume Example

Resume Score: 80%

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HUMAN RESOURCES ADMINISTRATIVE ASSISTANT
  • linkedin.com/in/cristina-berrio-9b7bab165
Professional Summary

Dedicated Human Resources Assistant bringing 3 years of expertise in benefits administration, recruitment and staff development. Systematic Administrative Assistant with 14 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Driven and productive professional when working with little to no supervision.

Skills
  • Benefits administration
  • Payroll coordination
  • Personnel recruitment
  • Conflict management
  • Team Player
  • Recordkeeping
  • File and records management
  • Multitasking abilities
  • Microsoft Office proficiency
  • Scheduling
  • Administrative support
  • Customer service
  • HR knowledge
  • Employee Relations
  • New hire orientation
Work History
Human Resources Administrative Assistant, 06/2017 to Current
Fiber-tech Inc – Franksville, WI

Strategic Talent Management & Recruiting

  • Partner with functional leadership to develop understanding of talent issues and implement talent management strategies including but not limited to leadership development, executive coaching, succession management, career management and performance management.
  • Act as employee champion and change agent. Provide coaching and counseling support to employees and managers regarding employee relations, career development and/or HR policy interpretation. Work closely with management and employees to improve work relationships, build morale and increase productivity and retention.
  • Full Cycle Recruiting within online platforms to onboard high volume of personnel for general labor positions such as assembly, painting, laminating, plastic injection molding, etc.
  • Main Accomplishment: Created orientation handbook to facilitate New Start training and development.
  • Main Accomplishment: Influenced pay rate in three departments and two shifts reducing employee turnover rate.

Employee Relations Management

  • Acting as liaison or intermediary between employees and managers, and either creating or advising on creation of policies around employee issues like fair compensation, useful benefits, proper work-life balance, reasonable working hours.
  • Prevent and resolve problems or disputes between employees and management.
  • Strategic development and implementation of Recognition Program to provide positive encouragement and feedback to employees.
  • Payroll Administration with processing payroll for over 80 employees on a weekly basis, while addressing other payroll needs such as working with employees to resolve any payroll related issues.
  • Administering and managing all worker compensation claims documentation for accidents, investigate cases, and provide follow up training to reduce incident rate.
  • Main Accomplishment: Implemented new communication system for staff and employees improving communication management

Benefits Administration

  • Administer medical, dental, vision, life, and 401k insurance plans. Experience in FMLA & COBRA.
  • Maintaining, and managing benefits for employees of organization. Employee benefits typically include medical insurance, pension plans, individual retirement accounts (IRAs), vacation time, sick time, and maternity leave.
Senior Administrative Assistant, 03/2015 to 03/2017
Universal Home Healthcare, LLC – Chicago, IL

Promoted tosenior administrative assistant for a Leading home healthcare company in Chicagoland area. Provided services to 100 patients and 30 employees.

Patient Administration

  • Coordinated client physical therapy and social work services.
  • Conducted patient quality surveys.
  • Sent referrals to DME companies, following up for accuracy of client information and delivery.
  • Health Insurance Query for HHA for client eligibility.
  • Assisted administrators with OASIS file submissions.

Executive Administration

  • Payroll Administration.
  • Training and Development Management.
  • Driving efficient operations through conscious resource management and hardwiring operational model into different ways of working.
  • Develop and implement HR strategies and solutions that support short and long-term business plans.
Client Service Representative, 12/2007 to 03/2014
H&r Block Inc. – Chicago, IL

Executive Administration

  • Maintained accurate record-keeping with proactive attention to client information updates.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Scheduled appointments utilizing Appointment Manager.
  • Processed client payments utilizing TPS.
  • Performed superior client experience by addressing, face-to-face or via phone, customer concerns with empathy, respect and professionalism.
  • Managed over 20 tax professionals' schedules
Education
Bachelor of Arts: Expected in 2023
Bryant & Stratton College - Racine, WI

Currently in pursue of online Human Resource Management Degree

High School Diploma: 06/2007
Amundsen High School - Chicago, IL
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Resume Overview

Companies Worked For:

  • Fiber-tech Inc
  • Universal Home Healthcare, LLC
  • H&r Block Inc.

School Attended

  • Bryant & Stratton College
  • Amundsen High School

Job Titles Held:

  • Human Resources Administrative Assistant
  • Senior Administrative Assistant
  • Client Service Representative

Degrees

  • Bachelor of Arts : Expected in 2023
    High School Diploma : 06/2007

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