Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Offering 2 years of recruitment strategy development in recruiting, interviewing, training and public speaking. Looking for a position where I can utilize my experience within a company which allows growth opportunities. Highly responsible, organized and self-motivated. Dedicated Recruiting professional successful at managing full recruitment life cycle. Able to develop and implement customized strategies to meet specific position requirements and source qualified candidates. Personable Talent Agent with managerial expertise and strong interpersonal skills. Exceptional ability to communicate with different client. Results-focused Recruiter capable of sourcing highly sought-after technology candidates ranging from entry-level to executives. Experienced recruiting professional with expertise in team management, strategy development and pipeline maintenance. Skilled in clearing employees for key spots. Proficient in Microsoft, Applicant Stream, Job Boards, social media platforms. Seasoned recruiter focused on acquisitions with proven track record of aggressively growing companies. Focused and energetic managerial style contributing to corporate success.

Skills
  • Social Media Advertising
  • Resource Development
  • Social Media Outreach
  • Talent Assessment
  • Employee Relations
  • Public Speaking
  • Highly Organized
  • Talent Management
  • Interpersonal Skills
  • Business Administration
  • Industry Knowledge
  • Sales
  • Marketing
  • Social Media Marketing
  • On-boarding
  • Business Strategy
  • Administration
  • Human Resources
  • Strategic Planning
  • Customer Relationship Management
  • Project Management
  • Establishing relationships
  • Strong negotiation skills
  • Customer service
  • Talent management
  • Organizational development
  • Candidate sourcing
  • Pre-employment screening
  • Recruitment
  • Training development
  • Conflict resolution
Work History
02/2019 to Current Human Resource - Talent Acquisition Specialist Havertys | Kissimmee, FL,
  • Identify and source appropriate talent for current open roles within organization
  • Work with internal teams and hiring managers to assist with recruitment efforts -Use applicant tracking systems and CRM system to track applicants through selection phase through to on-boarding
  • Identify and source appropriate talent for current open roles within organization -Identify future talent needs and proactively recruiting and sourcing; develop talent pool or social engagements
  • Manage team of 5 individuals overseeing each of their offices to maximize each central location to fullest ability -Manage social media accounts for 7 offices as well as each managers personal linked in accounts -Identify future talent needs and proactively recruiting and sourcing; develop talent pool or social engagements
  • Manage recruitment process and life-cycle, including initial assessments and interviews -Use social media, job boards, Internet sourcing, and other technical means to source candidates for open jobs
  • Develop recruitment strategy
  • Developed contracts for talent bookings
  • Verified applicant references and employment details
  • Developed and managed pipeline for entry-level and experienced candidates
  • Maintained compliance with equal employment opportunity laws
  • Developed lists of qualified candidates for corporate hiring managers
  • Administered tests, questionnaires and skill evaluations
  • Oversaw full cycle recruiting for 3 offices each quarter
  • Sourced candidates via variety of methods, including social media platforms and job boards
  • Operated and maintained applicant tracking and candidate management systems
  • Arranged advanced interviews between prospective employers and job candidates
  • Developed targeted strategies to locate and on-board specific candidate types, meeting short- and long-term business objectives
  • Coordinated incoming job requisitions and applications
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives
  • Coached hiring professionals on optimal recruiting strategies
08/2018 to 02/2019 Corporate Trainer Marriott Vacations Worldwide | Park City, UT,
  • Build team of Brand Managers and equipping them to hire and train kinds of staff members and leaders that can deliver best possible customer experiences
  • Kept store performance score-cards, tracking everything from operational compliance, team dynamics, and brand appearance to customer satisfaction and rolling list of improvement areas
  • Pinpoint performance gaps, addressing them with urgency escalate serious issues as needed; also recognize and celebrate team successes regularly
  • When gaps in operations compliance and procedures arose, provided on-the-spot coaching
  • Driving force in coaching teams, motivating them, helping them develop, as well as making tough decisions when members needed to be held accountable
  • Had top sells for multiple months for wireless campaigns
  • Developed training programs to meet company objectives
  • Collaborated with management to identify company training needs and scheduling
  • Led cross-functional training for external and internal clients and created all training materials and exams
  • Reviewed effectiveness of programs and proposed updates to maximize success
  • Created training programs and instructional materials to further educate wireless campaigns
  • Conducted evaluations and observed employee performance to identify areas of needed improvement
  • Developed effective training manuals, modules and teaching aids
  • Held demonstrations and one-on-one coaching sessions on use of wireless equipment
  • Monitored employee progress and gave feedback to management and additional training requirements
  • Collected information about company objectives and employee deficiencies in order to assess training needs
  • Maintained records on attendance and participation
  • Wrote, optimized and monitored training processes
  • Managed over 200 calls per day
07/2016 to 08/2018 Lead Bartender Fung Group | San Diego, CA,
  • Checked bar stock and refilled where necessary -Interacted with all bar patrons throughout entire shift
  • -Prepared beverages and drinks as ordered by bar patrons and servers -Placed food orders and served to guests when ready
  • -Conscience of bar patrons drinks, often asking for refills before being asked
  • -Experience changing and replacing kegs
  • -Experience working with large groups of people such as bar crawls, special events, and large parties
  • -Restock bar supplies at end of shift
  • - Full bar cleaning such as cleaning tables and counters, wiping down liquor bottles, cleaning soda guns, beer spouts
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
  • Developed new signature cocktails to support bar marketing brand and increase profits
  • Up-sold daily specials and beverage promotions to exceed daily sales goals
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay
  • Took customer orders and capitalized on opportunities to sell special beverage and food options
  • Up-sold menu items to customers, driving up per sale revenues and maximizing profits
  • Polished glassware, bused tables and removed debris to keep customer areas fresh and clean
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings
  • Poured and prepared mixed drinks for over 100 customers daily and created new libations drawing in clientele
  • Set up glassware, liquor and other necessary supplies for special events
11/2004 to 02/2017 Assistant Manager - Customer Service Tischler Finer Foods | City, STATE,
  • Assists customers with questions and concerns -Perform end of day balances of cashier drawers, lottery purchases, and bank prior to balancing stores sales
  • Compiles daily deposits of cash and checks received to store
  • Assist cashiers by helping on floor as bagging or as additional cashier
  • Generates weekly lotto settlement deposits
  • Assists manager with weekly work schedule
  • Assist with restocking shelves
  • Monitors money on hand to create weekly change orders when needed
  • Work with customers and cashiers to resolve issues that come up as problem resolution
  • Often works additional hours and extra days when short handed or with absences -Artistically prepares signage for advertisements throughout store
  • Directed personnel training to promote productivity, accuracy and commitment to friendly service
  • Devised and deployed successful approaches to retain customers and boost brand loyalty
  • Long-term business needs while driving customer feedback for process improvements
  • Spear-headed training initiatives to keep all customer service team members operating consistently with strong call management abilities
  • Greeted and helped guests at busy retail store doing $89,000 in monthly business
  • Completed documentation and logs each day and generated weekly reports detailing activities to submit to owners
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction
  • Helped customers everyday by approaching conversations with positive attitude and friendly meaning
  • Supported General Managers managing over 50 team members resolving 10+ customer issues every day
Education
Expected in 05/2023 Associate of Science | Criminology Southern New Hampshire University, Hooksett, NH GPA:
  • Majoring in Criminal Justice - Criminology
  • Minoring in Forensic Psychology
  • Member of National Society of Collegiate Scholars
  • Member of National Society of leadership and success
Expected in 06/2006 High school diploma | Lyons Township High School, LaGrange, IL, GPA:
Affiliations
Illinois Basset National Society of Collegiate Scholars National Society of leadership and success

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Resume Overview

School Attended

  • Southern New Hampshire University
  • Lyons Township High School

Job Titles Held:

  • Human Resource - Talent Acquisition Specialist
  • Corporate Trainer
  • Lead Bartender
  • Assistant Manager - Customer Service

Degrees

  • Associate of Science
  • High school diploma

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