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human resource specialist resume example with 11+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Empowering Human Resource Professional with experience in employee hiring, onboarding, employee benefits, and HR records. Genuine influencer with the ability to communicate effectively with all level employees. I am reliable, organized and passionately believes in team building.

Skills
  • Policies Implementation
  • Personnel Engagement
  • Personnel Recruitment
  • Work Complaint Handling
  • Performance Appraisal
  • Employee Orientation
  • Equal Employment Opportunity (EEO)
  • Networking and Partnership Development
  • Decision Making
  • New Hire Onboarding
  • In-Person and Telephone Interviewing
  • Retention Program Development
  • Human Resources Management Systems
  • Recruitment Management
  • Employee Relations
  • Report Preparation
  • Employment Data Tracking
  • Termination Documentation
  • Employment Recordkeeping
  • HR Services
  • Data Evaluation
  • HR Information Systems
  • Time and Labor Control
  • Performance Management
  • Benefits Administration
  • Staff Training and Development
  • Microsoft Office Suite
  • HR Policy/Procedure Development
  • Management Development
  • Conflict Resolution Tactics
  • HR Program Development
Experience
04/2017 to Current
Human Resource Specialist Navarro Research And Engineering, Inc. Amarillo, TX,
  • Provides technical guidance, information and expertise on standardized procedures, policies and directives
  • Gathers information, not previously disclosed, which would bear on moral or physical suitability for enlistment
  • Fingerprints applicants and processes fingerprints as required
  • Pull and complete weekly discrepancy log
  • Maintain over 10,000 records in files room
  • Collect and process classifiable (electronic) fingerprint data for each applicant to initiate a background check with the Federal Bureau of Investigation (FBI)
  • Screens applicants’ records to ascertain that all necessary documents are present according to the requirements of each military service
  • Performs Quality Review/quality control of applicant records, packets and forms
  • Communicates, and coordinates day-to-day adjustments in accordance with established priorities
  • Estimates and reports on expected time of completion of work and maintains records of work accomplishments and time expended and prepares reports as requested
  • Prepare correspondence, status reports, schedules and technical reports in final format from handwritten drafts ensuring correct grammar and punctuation
  • Assist with procurement activities and the maintenance of office supply and equipment inventories
  • Resolving a variety of routine clerical and/or administrative problems.
  • Assessed and filtered resumes from potential job candidates to identify qualified individuals.
  • Assessed organization's policies, making suggestions to improve work productivity, team collaboration, recruiting and hiring initiatives.
  • Managed strategy for performance evaluation, corrective action and disciplinary measures.
  • Planned recruitment events for interested applicants and organized onboarding activities for newly hired employees.
  • Trained staff on software functionality for employee referral program, sensitive position tracking and tuition assistance program.
  • Supported clients with HR practice development and program creation and handled performance evaluations, job descriptions and salary ranges.
  • Supervised staff and client training to maintain comprehensive organizational knowledge of federal, state and local regulations.
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
  • Advocated on behalf of personnel by gathering feedback and urging managers to actively identify and pursue conflict resolutions.
  • Spearheaded productivity growth across HR through implementation of operational process improvements.
  • Supported human resources, controlling resume flow within applicant tracking system.
  • Completed administrative tasks for staff, such as making copies, proofing documents and distributing mail.
  • Oversaw program records, organized files and retrieved materials.
  • Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
  • Prepared and secured records to maintain confidentiality while facilitating easy retrieval by authorized personnel involved in day-to-day operations.
  • Drafted agendas, meeting notes, and other documents to enhance collaborative process.
  • Fostered relationships to define programming needs and strengthen organizational standing.
  • Uncovered issues to determine solutions and assist program participants.
  • Produced well-written, comprehensive reports and documents.
  • Analyzed program effectiveness to modify, adapt and optimize workflows.
  • Produced and distributed memos, newsletters, and other forms of communication.
  • Coordinated monthly status calls to update teams on goals, strategies and developments while sharing best practices to enhance success.
  • Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
  • Guided administrative and professional staff through computer and software problems.
09/2016 to 04/2017
Administrative Assistant Alro Steel Louisville, KY,
  • Handle all Purchasing of equipment and supplies for Outreach department
  • Assisted procurement with orders
  • Handle all administrative functions
  • Verifies, audits, and provides final approval of PO vouchers from various internal departments for disbursement of funds within the Financial Management System (FMS) Accounts Payable Module
  • Compiles, analyzes and interprets data regarding payment disbursement for goods and services applying thorough knowledge of procurement and University policies.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
01/2016 to 09/2016
Administrative Assistant Alro Steel Milwaukee, WI,
  • Serves as an, with others within and outside assigned areas regarding business and financial issues on purchasing, personnel, facilities and operations
  • Types and/or edits abstracts, manuscripts, grants, and other complex documents according to specific formats
  • Able to transcribe information with attention to detail
  • Receive incoming correspondence, screening material prior to distribution for suspense dates, establishing controls, and following up for office managers
  • Proofreads all documents to assure grammatical and structural accuracy
  • Create slides for presentation or publication, using computer keyboard and software program, making revisions when necessary and sending to graphics for processing
  • Adheres to HIPPA regulations when handling confidential patient information
  • Monitors fund sources to verify accuracy to budgetary restrictions
  • Track’s spending accounts and reconciles yearly
  • Monitor’s travel, purchasing, schedules and timekeeping
  • Prepares purchase requisitions and other supporting documentation for approval based on established signature authority guidelines
  • Prepares, edit, and compile information from authors for faculty journals
  • Assist faculty with bio sketch, manuscripts, and kept FIS up to date
  • Serves as an interface for administrative and operational activities between faculty and/or executive and clinics
  • Update and maintain faculty’s licenses, classes, and all personnel information
  • Review correspondence prepared for the offices, check for spelling, typographical errors, conformance to formats and procedural requirements
  • Receive visitors and callers to the office
  • Determine the nature of the requests and directs callers to appropriate staff
  • Set up and maintain required logs showing the status and actions and correspondence.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
07/2014 to 11/2015
Flight Attendant Department Of The Air Force Fort Meade, MD,
  • Ensured adherence to FAA and company regulations, while trained in emergencies
  • Superb decision-making skills
  • Stocked storage area with food and beverage items utensils and cups
  • Assessed the quality and contents of food and beverage items and advise catering of any shortages
  • Provided excellent customer service to passengers assisting them will all their needs as well as making them feel welcomed and comfortable while flying
  • Daily briefing on details of flight
  • Exceptional communication skills
  • Checked safety equipment on board the aircraft and report any discrepancies to Captain immediately
  • Demonstrated safety measures during flight and respond to queries put forward by passengers
  • Ensure adequate supplies and emergency equipment is onboard
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas
  • Applied knowledge of regular compliance to address and resolve routine and complex issues requiring a thorough comprehension and experience applying and interpreting policies, regulations, and directives
  • Provided excellent customer service support
  • Attended trainings in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and procedures.
  • Offered answers to passengers' questions and resolved issues that arose during flights.
  • Followed safety, passenger and supply pre-flight checklists.
  • Dealt with mechanical and passenger emergencies according to standards.
  • Instructed passengers on safety and emergency procedures and answered questions related to flight.
  • Restocked and organized food, beverage and passenger items inventory.
  • Helped guests locate seats and stow luggage in appropriate locations.
  • Managed refreshments cart at scheduled intervals to give passengers food and beverages.
  • Followed company regulations and rules promoting safe environment for both travelers and employees.
  • Completed accurate audits of aircraft following cleaning and sanitization procedures.
  • Stocked cabin with safety guides, airsick bags, cleaning supplies and other necessary items after every flight.
  • Held employees responsible for fulfilling required duties and tasks during designated shifts.
  • Answered clients' questions and promptly addressed concerns.
  • Verified required equipment and related maintenance, sending parts out for service to resolve complex issues.
  • Enforced lost and found procedures whenever missing items were located.
04/2008 to 05/2012
Human Resources Specialist Fiat Chrysler Automobiles Warren, MI,
  • Created weekly briefs and presented pertinent information for Quality Assurance and Logistics staff meetings resulting in higher awareness of command issues
  • Provided personnel and administrative actions for over 300 personnel while collaborating with senior management to enforce, create, and implement HR policies and procedures for internal promotion management, database management systems to improve efficiency of accountability, and proving better customer service
  • Create performance appraisals, act awards, records, pay panels, hire recruitments, and classification requirements for department head’s review
  • Managed the submission of military evaluations, personal awards, official mail, and correspondence
  • Directed, developed, and performed administrative operations that involved planning, coordinating, or evaluating the actions required to support a mission, weapons system, or other designated program to ensure the highest accuracy
  • Provide superb administrative support to the entire code by creating and maintaining documents, manuals, databases and lists
  • Maintained sensitive records and/or files to ensure they are up to date according to command directives
  • Created vital documents such as letters, memorandums, reports, and correspondence using Microsoft Office suite
  • Prepare a variety of reports and briefing materials, by collecting information from a variety of sources and determining the best way to present/display the required data
  • Managed monthly inventory to ensure all necessary office supplies are in stock
  • Respond to routine correspondence including non-technical requests for information such as status of reports suspense dates for matters requiring compliance and similar information readily available from files
  • Recommend solutions to customer inquiries and or concerns
  • Handled Recruitment and enrollment for Special projects
  • Assisted supervisor with screening and interviewing of candidates
  • Extract personnel actions military human resources information systems
  • Advised senior management on personnel alignment, filled vacant positions, identified critical shortage positions, and provided detailed reports on personal status
  • Inventoried all items quarterly for purchasing procedures and monetary expenses
  • Handled administrative actions that included but not limited to pay, scheduling medical/dental appointments, benefits, travel, and transfers between departments, ordering all supplies, inventory, and temporary overseas assignment coordination
  • Maintain subject matter files and records that relate to the work of the offices
  • Ensure that all files include all required documents and that all documents are properly signed and logged
  • Independently handle unique problems, take action or recommend solutions to the Administrative Officer,
  • Associate Director, or Directors
  • Monitored, directed, trained, and oversaw a team of lower graded HR staff when required
  • Greet visitors and coordinate contact with Departmental personnel
  • EEO Representative for the unit
  • Handled “GTC” Government Travel card for all soldiers assigned to company
  • Serves as POC for all HR issues and gives bi-monthly classes on policy changes if any occur
  • Performed extensive technical as well as specialized work in the areas of staffing, pay administration, training, incentive awards, performance administration, employee benefits, portability of benefits, management employee relations and labor relations
  • Scheduled employee relations and labor relations meetings for higher-level managers and Human Resources personnel
  • Briefed upper management on asset discrepancies, and procurement inventory results on a weekly basis.
  • Assessed and filtered resumes from potential job candidates to identify qualified individuals.
  • Assessed organization's policies, making suggestions to improve work productivity, team collaboration, recruiting and hiring initiatives.
  • Managed strategy for performance evaluation, corrective action and disciplinary measures.
  • Planned recruitment events for interested applicants and organized onboarding activities for newly hired employees.
  • Supported clients with HR practice development and program creation and handled performance evaluations, job descriptions and salary ranges.
  • Posted well-written vacancy announcements using available recruitment tools to attract talented, highly skilled job applicants.
  • Trained staff on software functionality for employee referral program, sensitive position tracking and tuition assistance program.
  • Supervised staff and client training to maintain comprehensive organizational knowledge of federal, state and local regulations.
  • Supervised consultant and business analyst teams, comprising oversight of performance reviews and staff development, training and coaching initiatives.
  • Created social media initiatives for new employee search strategies.
  • Worked closely with human resources business partners to facilitate year-end talent reviews and articulate team strengths.
Education and Training
Expected in 12/2022 to to
:
University of Houston Downtown - Houston, Texas,
GPA:
Expected in 02/2017 to to
Bachelor of Science: Management
University of Phoenix - ,
GPA:

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Resume Overview

School Attended

  • University of Houston Downtown
  • University of Phoenix

Job Titles Held:

  • Human Resource Specialist
  • Administrative Assistant
  • Administrative Assistant
  • Flight Attendant
  • Human Resources Specialist

Degrees

  • Bachelor of Science

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