Human Resource Specialist Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Detail-focused and result-oriented IT professional with knowledge in troubleshooting IT-related issues and effective training skills. Dedicated, organized, and self-directed team player with strong written, communication, and relationship-building skills. Capable of identifying potential problems and providing recommendations for resolution. Open and clear communicator at all levels with demonstrated business and strategic vision and disciplined execution.


Analytical Skills

  • Collaborated with small team to assist business owner streamline photography business to manage, store, and retrieve data through cloud computing technology
  • Improved business processes by expanding and upgrading computer equipment from shared workspace with one computer and printer to multiple workstations with individual computer access
  • Coordinated and scheduled meetings with attention to detail, organization, and planning

Customer Service

  • Customer focused dedicated to solve employee problems by assisting with routine to complex technical/non-technical inquires
  • Communicates effectively and efficiently with internal/external employees from a variety of levels on a daily basis

Performance Management

  • Ensure projects align with company processes, tactical planning, and strategic vision by re-engineering applications and implementing process improvements
  • Maintain network performance by performing monitoring and analysis, and performance tuning, troubleshooting network problems, escalating problems to vendor
Education and Training
Expected in 2013 Master of Science | Information Technology Management Keller Graduate School of Management, San Antonio, TX GPA:

Minor in Information Security

GPA 3.46

Expected in 2011 Bachelor of Science | Human Resources Management DeVry University, San Antonio, TX GPA:

Member of Delta Epsilon Iota Club

GPA 3.33, Deans List

Work History
06/2010 to Current Human Resource Specialist Maximus, Inc. | Richmond, VA,
  • Performs internal/external recruitments:
  • Creates vacancy announcement, eligibility/rating assessments
  • Conducts job analysis and identify critical elements.
  • Process complex and non-complex actions in the Defense Civilian Personnel Data System
  • Processes pre-employment requirements for new employees in the Civilian Virtual In-Processing system
  • Performs Management Advisory and provide guidance to hiring manager on the best recruitment strategies
  • Adjudicates veteran's preference as appropriate
  • Ensure all pre-employment processes are complete i.e. drug test, physical, and background investigations.
  • Extend job offers and establish start date
02/2006 to 06/2010 Human Resources Assistant Fidelitone | Chandler, AZ,
  • Independently compose non-technical documents and monitors for timeliness of response from applicant
  • Answer routine and general applicant inquires and those that are more complex are forwarded to the appropriate staff member.
  • Adjudicate veterans preference
  • Assist HR Specialist and makes qualification determination
  • Initiates new employee background investigation
  • Assembles background investigation correspondence
07/2000 to 02/2006 Legal Assistant/Secretary Kaufman Dolowich Voluck | San Francisco, CA,
  • Provide administrative and clerical support to the Small Business Self-Employed SB/SE Attorneys
  • Managed travel arrangements for employee's when required
  • Prepared appropriate authorizations to reserve funds for travel
  • Created secure MS Access database to store taxpayer data
  • Streamlined work processes by utilizing time management skills to set priorities
  • Approves travel authorizations for Associate Area Counsel (AAC) when required and document travel expenses.
  • Reviews travel check sheet and receipts of other legal support staff for accuracy.
  • Verify accounting codes are accurate in the Travel Reimbursement and Accounting System (TRAS)
  • Assembles exhibits in preparation for trials when required
  • Independently prepared and cited legal briefs on MS Word
  • Ensure files were secured and free from disclosure to ensure data security and integrity
  • Created employee database in MS Access
  • Monitored and maintained Integrated Collection System (ICS) to log employees monthly workload
  • Maximized operational efficiency by training 20 employees on data encryption procedures to ensure data security was enforced
2000 to 07/2000 Systems Operator Leidos | Tampa, FL,
  • Perform software installation/upgrades
  • Troubleshoots and resolves computer problems stemming from network connections to patch management and system backup
  • Connect computer peripheral equipment for employees printers and desktop computers
  • Provide technical support and customer service
  • Ensure data security

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Keller Graduate School of Management
  • DeVry University
Job Titles Held:
  • Human Resource Specialist
  • Human Resources Assistant
  • Legal Assistant/Secretary
  • Systems Operator
  • Master of Science
  • Bachelor of Science

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