Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Strategic and innovative HR professional, who translates business vision into HR initiatives that improve performance, profitability, growth, and employee engagement. Empowering leader who supports companies and top executives with a unique perspective and appreciation, that human capital is every organization’s greatest asset. Genuine influencer, who thrives on tough challenges and translates visions and strategies into actionable, value-added goals.

  • Training development
  • Peoplesoft
  • Administrative Functions
  • Workday
  • Microsoft Office
  • Regulatory Compliance
  • Effective Communications
  • Process Improvement
  • Market Strategy
  • Leadership
  • Process improvement
  • Customer Service
  • Business Administration
  • Employee Engagement
  • Self-Starter
  • Human Resource Information System (HRIS)
  • Recruiting
  • PeopleSoft
  • Problem resolution
  • Operational improvement
  • Project organization
  • File and records management
  • Research
  • Scheduling
  • Talent management
  • Employee Policy
  • Business operations
  • Information Systems
  • Supervision
  • Training and mentoring
  • System Implementation
  • Workday
  • Preparing Reports
  • Work History
    Human Resource Specialist, 12/2017 to 11/2019
    Mee Memorial HospitalKing City, CA,
    • Managed and processed the full on boarding process beginning with the job offer, through the new hire paperwork processing and extending service throughout employment.
    • Administered and coordinated various benefits including health insurance, dental, life, vision, and other benefits; Ensured the accurate and timely processing of enrollments, terminations, additions and changes.
    • Ensured compliance with all legal requirements and government reporting regulations related to the employment, including but not limited to EEO, FLSA guidelines, harassment and discrimination, and other applicable federal and state requirements while maintaining and promoting a safe and positive work environment.
    • Established and maintained credibility throughout the organization with management and employees in order to function as an internal advisor regarding employee relations, performance issues, and career development.
    • Assisted new employees with benefit enrollment options, comprehensively explaining options and answering inquiries
    • Improved processes for filing and maintaining new hire documents and I-9 verifications
    • Created SOPs for I-9 completion, verification and re-verification.
    • Assisted workers compensation team with claims, and communicates with the insurance agency to ensure accurate reporting is provided.
    • Implemented strategies to evaluate metrics on a quarterly basis, ultimately reducing average time to background screening from 6 to 2 days
    • Initiated process to automate several on boarding tasks, streamlining processes and increasing new hire satisfaction 40%
    • Collaborated with management to execute improved method of communicating company policies, regulations, and processes
    Human Resource Assistance, 08/2016 to 11/2017
    Accessory PowerWestlake Village, CA,
    • Partnered with the HR Administrative Assistant to effectively manage background checks and drug testing processes
    • Acted as a liaison between Amazon and candidates throughout the hiring process
    • Assisted in planning and coordinating in better improvement for hiring process
    • Provided administrative support to the recruiting team
    • Assisted recruiters with screening, calling, and recruiting candidates for routine to mid priority job openings
    • Maintained forms and spreadsheets to enhance applicant and employee tracking
    • Coordinated contingent labor activities, interact with suppliers, track and maintain records for non-employees
    • Prepared monthly, weekly and daily logs using Microsoft Office Suite.
    • Delivered friendly assistance with new hires throughout interviewing and hiring process.
    Business Analyst, 11/2015 to 05/2017
    Cognosante LLCCity, STATE,
    • Analyzed issues related to the business process and resolving any issues with an appropriate plan and outcome.
    • Documented the issue and resolutions in the database, while adhering to the strict turnaround times established by the Center for Medicare and Medicaid Services (CMS) .
    • Shared the outcome with the customer through verbal and/or written correspondences.
    • Worked independently in a fast-paced, dynamic and regulated team environment.
    • Partnered with internal business units and external partners when navigating and researching issues.
    • Acquired and maintaining basic knowledge of relevant and changing Med D policies and procedures.
    • Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
    MBA: Human Resources Development, Expected in 12/2021
    University of Phoenix - Tempe, AZ
    Bachelor of Science: Biology, Expected in 05/1995
    Bharathidasan University - Trichy - India,
    Additional Information

    Signature HR Qualifications

    · HR Best Practices

    · Employee Relations & Diversity

    · Talent Acquisition Staff Coaching & Mentoring

    · Organizational Development

    · Employee Performance Improvement

    · Leadership Development

    · HR Policy, Process & Systems Design

    · Change Management

    · Workforce Planning & Development

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    Resume Overview

    School Attended

    • University of Phoenix
    • Bharathidasan University

    Job Titles Held:

    • Human Resource Specialist
    • Human Resource Assistance
    • Business Analyst


    • MBA
    • Bachelor of Science

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