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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Highly skilled and driven Human Resource professional with a demonstrated record of accomplishment and experience of managing workforce teams to deliver compliance, personnel communication, and workforce programs. Bring years of experience promoting an open-door environment conducive to superior team morale and performance. Expertise in training, orientation, and on-boarding, as well as recruitment and retention, mediation, staff training and development, and complex problem resolution.

Skills
  • Human Resources
  • Public Relations & Customer Focus
  • Affirmative Action Plans
  • Employee Benefits
  • Data Entry & Analysis
  • HRIS Application Knowledge
  • Administration & Management
  • Policy Implementation
  • Training & Development
  • New Hire Orientation & On-Boarding
  • Complex Problem Solving & Strategic Planning
  • Excel, Taleo, & PeopleSoft
Experience
Human Resource Representative, 06/2018 - 08/2019
Granite Nursing And Rehabilitation Center, Llc Granite City, IL,
  • Implemented employee engagement and development activities, presentations, and training to maximize productivity and unite the workforce.
  • Reviewed compensation program and developed short- and long-term plans to increase efficiency and employee satisfaction.
  • Liaised between employees and senior leadership to address inquiries, complete contract processing, and foster problem resolution.
  • Managed recurring HR processes such as internal/external audits, the validity of data, and EEO policies and Affirmative Action Plans.
  • Supported executive decision-making by reporting on metrics and recommending actionable improvements.
  • Oversaw all facets of staff and client training objectives to install knowledge of federal, state, and local regulations and requirements.
  • Worked with HR management to devise and update policies based on changing industry and social trends.
  • Oversaw new employee onboarding procedures from initial training to skill development.
  • Decreased project gaps by successfully mentoring staff on best practices and protocol while monitoring performance quality control for corrective action planning.
  • Coached and guided staff by providing constructive feedback through assessments, long-term career growth opportunities, and ongoing professional development which enhanced productivity accelerated performance and retained talented personnel.
  • Served as the liaison between business divisions to facilitate communications.
Onsite Supervisor, 02/2015 - 06/2018
Mcpc, Inc Cleveland, OH,
  • Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.
  • Performed site evaluations, customer surveys, and team audits.
  • Decreased project gaps by successfully mentoring staff on best practices and protocol while monitoring performance quality control for corrective action planning.
  • Boosted employee morale by establishing fair job descriptions, grades, salaries, and benefit programs in accordance with market standards.
  • Prepared and maintained accurate employment records for 300 + member staff at Caterpillar Large Engine Facility operation.
  • Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
  • Prepared employees for assignments by establishing and conducting orientation and training programs.
  • Optimized processes by training employees to apply industry best practices and observe all protocols.
  • Supported executive decision-making by reporting on metrics and recommending actionable improvements.
  • Liaised between employees and senior leadership to address inquiries, complete contract processing, and foster problem resolution.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Maintained a high level of morale and team-work on the production floor through frequent communication with managers, team-leads, and employees.
Front End Lead/Accounting Assistant, 08/2013 - 02/2015
Kroger City, STATE,
  • Updated accounting records with client checks and cash receipts.
  • Calculated and verified all figures, calculations, and documents.
  • Reconciled operations database with accounting system information.
  • Communicated about discrepancies and devised plans to reconcile financial issues.
  • Ran daily reports to check data and address variances.
  • Reviewed general ledger entries for accuracy and completeness.
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation, and disbursements.
  • Balanced reports and batch summaries to submit for approval.
  • Documented daily production levels, materials use and special incidents to keep management informed of all activities.
  • Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Veterinary Assistant/HR Executive, 02/2003 - 08/2013
Highland Animal Hospital City, STATE,
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Maintained files and records for clients and observed all safety protocols to prevent breaches and misuse of data.
  • Automated office operations to manage client correspondence, record tracking, and data communications.
  • Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
  • Improved productivity initiatives, managing accounts, coordinating itinerary, and scheduling client/leadership appointments.
  • Created and managed electronic customer records, encompassing data entry, and administrative functions related to billing and accounts receivable.
Education and Training
Bachelor of Science: Industrial & Organizational Psychology (HR Focus), Expected in 09/2020
-
Purdue University / Purdue Global - West Lafayette, IN
GPA:
  • Society for Collegiate Leadership & Achievement Member
  • 4.0 GPA
  • Dean's List Honoree
  • Chancellors List Honoree
  • Who's Who Among American College Students Member
Certificate (2 Year): HR Administration/Veterinary Assistant, Expected in
-
Stratford Career Institute - ,
GPA:
  • 4.0 GPA
  • Graduated with HIGHEST Honors

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Resume Overview

School Attended

  • Purdue University / Purdue Global
  • Stratford Career Institute

Job Titles Held:

  • Human Resource Representative
  • Onsite Supervisor
  • Front End Lead/Accounting Assistant
  • Veterinary Assistant/HR Executive

Degrees

  • Bachelor of Science
  • Certificate (2 Year)

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