Highly skilled and driven Human Resource professional with a demonstrated record of accomplishment and experience of managing workforce teams to deliver compliance, personnel communication, and workforce programs. Bring years of experience promoting an open-door environment conducive to superior team morale and performance. Expertise in training, orientation, and on-boarding, as well as recruitment and retention, mediation, staff training and development, and complex problem resolution.
Skills
Human Resources
Public Relations & Customer Focus
Affirmative Action Plans
Employee Benefits
Data Entry & Analysis
HRIS Application Knowledge
Administration & Management
Policy Implementation
Training & Development
New Hire Orientation & On-Boarding
Complex Problem Solving & Strategic Planning
Excel, Taleo, & PeopleSoft
Experience
Human Resource Representative, 06/2018 - 08/2019 Granite Nursing And Rehabilitation Center, Llc – Granite City, IL,
Implemented employee engagement and development activities, presentations, and training to maximize productivity and unite the workforce.
Reviewed compensation program and developed short- and long-term plans to increase efficiency and employee satisfaction.
Liaised between employees and senior leadership to address inquiries, complete contract processing, and foster problem resolution.
Managed recurring HR processes such as internal/external audits, the validity of data, and EEO policies and Affirmative Action Plans.
Supported executive decision-making by reporting on metrics and recommending actionable improvements.
Oversaw all facets of staff and client training objectives to install knowledge of federal, state, and local regulations and requirements.
Worked with HR management to devise and update policies based on changing industry and social trends.
Oversaw new employee onboarding procedures from initial training to skill development.
Decreased project gaps by successfully mentoring staff on best practices and protocol while monitoring performance quality control for corrective action planning.
Coached and guided staff by providing constructive feedback through assessments, long-term career growth opportunities, and ongoing professional development which enhanced productivity accelerated performance and retained talented personnel.
Served as the liaison between business divisions to facilitate communications.
Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.
Performed site evaluations, customer surveys, and team audits.
Decreased project gaps by successfully mentoring staff on best practices and protocol while monitoring performance quality control for corrective action planning.
Boosted employee morale by establishing fair job descriptions, grades, salaries, and benefit programs in accordance with market standards.
Prepared and maintained accurate employment records for 300 + member staff at Caterpillar Large Engine Facility operation.
Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
Prepared employees for assignments by establishing and conducting orientation and training programs.
Optimized processes by training employees to apply industry best practices and observe all protocols.
Supported executive decision-making by reporting on metrics and recommending actionable improvements.
Liaised between employees and senior leadership to address inquiries, complete contract processing, and foster problem resolution.
Led employee performance reviews and discussed improvement strategies with each team member.
Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
Maintained a high level of morale and team-work on the production floor through frequent communication with managers, team-leads, and employees.
Front End Lead/Accounting Assistant, 08/2013 - 02/2015 Kroger – City, STATE,
Updated accounting records with client checks and cash receipts.
Calculated and verified all figures, calculations, and documents.
Reconciled operations database with accounting system information.
Communicated about discrepancies and devised plans to reconcile financial issues.
Ran daily reports to check data and address variances.
Reviewed general ledger entries for accuracy and completeness.
Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation, and disbursements.
Balanced reports and batch summaries to submit for approval.
Documented daily production levels, materials use and special incidents to keep management informed of all activities.
Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Created and managed electronic customer records, encompassing data entry, and administrative functions related to billing and accounts receivable.
Education and Training
Bachelor of Science: Industrial & Organizational Psychology (HR Focus), Expected in 09/2020 - Purdue University / Purdue Global - West Lafayette, IN GPA:
Society for Collegiate Leadership & Achievement Member
4.0 GPA
Dean's List Honoree
Chancellors List Honoree
Who's Who Among American College Students Member
Certificate (2 Year): HR Administration/Veterinary Assistant, Expected in - Stratford Career Institute - , GPA:
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