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Human Resource Program Manager Resume Example

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HUMAN RESOURCE PROGRAM MANAGER
Professional Summary

Conscientious and compassionate Human Resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Work History
United States Air Force Active Duty- AGR/ E-7 - Human Resource & Program ManagerScott Air Force Base, IL11/2018 - Current
  • Work closely with local hospital liaisons and medical staff. Implement and process medical and physical disqualification packages and or waivers for the lead medical surgeon's review and coordination. approval.
  • Organize documents for Congressional inquiries, Administrative discharge board coordination, and casualty notifications. Coordinate privacy protected documents to properly process all medical/physical disqualification boards and separation action in accordance with PII, FOIA, and Air Force Instruction and policies.
  • Performs in-depth research, gather facts and use extensive / effective analytical evaluative methods to accurately assess information to make sound decision involving complex problems.
  • Manage manpower programs and functions; position assignments, verify position classifications, incentive programs, administrative personnel separation actions, personnel evaluations, and manage career development programs.
  • Brief Command Staff quarterly on personnel manning requirements and/or shortfalls. Prepare comprehensive written evaluations of the findings and relevant corrective action utilizing numerous organization programs for Air Force active duty, Command Staff members, and Air Force Reserve Command Operations on personnel management utilizing various programs: USA Staffing, (RPS/106 actions), UTAPS, ARROWs, vPC.
  • Reexamine military policies/programs to insight more productivity, increase workplace morale, and establish quantitative results for annual revisions.
  • Communicate daily with the Veterans Administration Office to ensure military personnel records verification; provide written correspondence proving member's accumulated service dates and verify historic awards and decorations.
  • Coordinate, organize, and implement Air Force/ Air Force Reserve policies; process enlisted/officer promotions, Enlisted Performance Reports/Officer Performance Reports, and justify and award employee awards and decorations.
  • Conduct training Seminars on newly implemented Air Force and Department of Defense polices to management staff; such as the transgender policy, same sex marriage entitlements, and resources available for family additions (adoptions/foster care/ deployment resources).
  • Assist with Air Force personnel with crisis, educate staff on stress management techniques, and provide additional counseling resources to military and civilian personnel daily.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Directed work of assigned personnel and unit reserve coordinator teams to deliver exceptional client experiences.
932d Air Force Reserve Wing GS-0201/09 -$ 63, 732 - Human Resource Specialist- Career AdvisorScott Air Force Base, IL02/2013 - 11/2018
  • Serve as expert advisor and consultant to wing leadership on high visibility retention/ benefits/entitlements and provide written corrective actions geared toward increasing overall mission and goal of the organization.
  • Develop/ Implement client surveys; provide management statistical and social analysis of organization behavioral climate assessments and predicted changes therein.
  • Orchestrated strategic recruitment approaches to engage talented and highly qualified candidates.
  • Provide data analysis on organization's retention rates by compiling numerical reports, conference attendance, and briefings to Air Force Higher Headquarters.
  • Identified development opportunities and succession gaps.
  • Liaison for all new Air Force Reserve military personnel processing to basic military training; establish pay, resolute civilian employment issues, financial planning, and post family planning/counseling.
  • Development/Implement climate surveys; provide management statistical and social analyzes of current behavioral climate assessments.
  • Project Manager for comprehensive outreach programs to ensure family support during an emergency operation; such as deployments, mobilizations, or State of Emergency evacuations.
  • Principle advisor on career transition, relocations barriers, and researching referral services, initiatives available to personnel.
  • Counsel/Refer/Assess individual needs; provide assistance to members in the matters of career transition, relocation choices, family support programs, deployment counseling, bereavement, life insurance retirement options, and hardships program services.
  • Work hand-in-hand with 375th AMC and 932nd Wing Behavioral Health Office and medical staff transitioning member's with flagged medical indicators.
  • Provide assistance with personnel crisis, reducing stress management, and additional counseling resources to military and civilian personnel daily.
  • Maintains unit emergency broad cast system; provides accurate accountability for all assigned employees in the event of a natural disaster or emergency- record of emergency data updates/ corrections (ATHOC).
  • Manage personnel time and attendance records and forecast personnel shortfalls and requirements utilizing the following programs DCPS, DISA, and DEAMS.
  • Manage incentive bonus payments monthly, grossing over $2 MIL budget; ensure program efficiency and prevent mishandling of organizational funds by keep accurate records and strict adherence to Air Force regulations.
  • Appointed Installation Personnel Readiness Noncommissioned officer in charge (IPR): Train, report and conduct audits on the accountability disaster casualty service program (DCAPES).
  • Oversee the processing of Wing personnel actions, retention data analysis, personnel manning management, and all separation actions.
  • Initiate and coordinate Air Force and Department of Defense forms/ documents for completion and or coordination throughout the organization.
  • Establish contact with professional associations, base agencies, and others to maintain, enhance, and deliver comprehensive information.
  • Reviewed human resources paperwork for accuracy and completeness, including verifying, collecting and correcting data.
Illinois Air National Guard WG-3705/10 $60, 000 - Non -Destructive Inspection TechnicianScott Air Force Base, IL11/2008 - 02/2013
  • Test aircraft systems and equipment using complex test equipment; USN 52/60, Eddy current, X-Ray, Dye penetrant, and magnetic particle inspections.
  • Expert welding examiner; performed metal welding certifications and identify aircraft discrepancies using Radiographic inspection techniques; preventing catastrophic and/or loss.
  • Supervised aircraft structural inspections utilizing liquid penetrant inspection; over 867 hrs. expecting aircraft engine components.
  • Instructed Eddy current inspections course; over 2,513 hrs. inspecting aircraft internal and external structures for corrosion, fatigue, delamination, and stress.
  • Proficient ultrasonic inspection trainer-over 1,636 hrs. in training inspecting aircraft fuel cells, aircraft engine components, and/or external and internal structural damage.
  • Solve maintenance problems using wiring diagrams, schematic diagrams, and technical publications by analyzing operating characteristics of electrical and environmental systems.
  • Interpret specification, blueprints, job orders, constructed templates, and reference points for associated repair facilities.
  • Experienced in conducting advance engine oil and other fluid samples for spectromic analyisis on military and civilian aircraft. Evaluated test results, make recommendation for engine components and systems to be replaced.
  • Supervised 10 technicians in the performance of schedule and unscheduled inspections on engines, rotor systems, drive shaft systems, airplane exterior and auxiliary power unit systems.
  • Executed Quality Assurance Program to meet Government requirements MIL-Q-9858 and ISO 9002.
  • Review and determine the adequacy of maintenance in accordance with Air Force and FAA manuals, FARs and Boeing Aircraft publications.
  • Created Quality Control Procedures for jobs requiring additional inspection and testing requirements beyond the normal systems on F-15, F-22, KC-10, C-17, H-60, H-53 aircraft.
  • Trained inspectors in the use of trigonometry and geometric tolerance in relation to inspection techniques. Implemented regulatory safety requirements and ensure proper use of personal protective equipment (PPE).
  • Performed structural repairs and/or modifications to meet technical order recommendations, FAA guidance, and engineering operating instructions.
  • Coordinated with systems partners to finalize designs and confirm requirements.
Illinois Air National Guard WG-8852/09 $55, 000 - Aircraft Maintenance TechnicianScott Air Force Base, IL09/2001 - 11/2008
  • Managed scheduled and unscheduled inspections to check flight readiness of aircraft.
  • Led critical Federal Aviation Administration (FAA) aircraft maintenance inspections on a variety of military aircraft; KC-135 E/R, KC-10, C-17 B-1/2, F-15/16
  • Trained fixed Base Operator specializing in heavy structures and repairs: overhaul & repaired aircrafts such as the Boeing 707, 727,737, 747, KC-135 in various duty stations around the world. Specializing in aircrafts weighing from 12,500 lbs. to 322, 500 lbs, certified take-off weight. Equipment totally over $39.6 million dollars per airframe.
  • Supervised and conducted over 2,000 hrs. performing aircraft inspections at military repair facilities around the world; home station, ISO, overhaul inspections, and engineering required phased inspections, certifying airworthiness.
  • Supervised 10 technicians in the performance of schedule and unscheduled inspections on engines, rotor systems, drive shaft systems, airplane exterior and auxiliary power unit systems.
  • Recorded and provided certified documents detailing critical service defects identified by Boeing engineering service repairs to management team.
  • Computed aircraft weight and balance requirements in accordance to federal aviation guidelines, Air Force requirements, and Boeing engineering recommendations.
  • Performed flight line functions including AFE preflight and postflight requirements.
  • Performed aircraft engine service repairs and required troubleshooting inspections.
  • Certified welding and sheet metal technician.
  • Serviced aircraft pnedraulic systems; system flush, dye penetrant checks, and flight control operation repairs, landing gear and door rigging.
  • Conducted training on aircraft flight control system, rigging, and rewiring of aircraft cables and internal workings.
  • Completed advanced aircraft electrical and environmental maintenance service operations.
  • Executed Quality Assurance Program to meet Government requirements MIL-Q-9858 and ISO 9002.
  • Led a team of 15 at the Pacific Tanker Task Force Anderson Air Force Base, Guam.
  • Supervised major service checks on the Rockwell B-1 Lancer, F_15 (Pratt $ Whitney F100), the F-117 Nighthawk (F404 Turbofan).
  • Supervised over 100 aircraft refuel/de-fuel operations; Experienced in safety procedures involving Jet fuels and other chemicals-JP-8, engine oil samples, contaminated fuel samples, etc.
  • Maintained a safe work area in accordance with OHSAS, EEOSH, and Air Force policies and standards- daily examined tools for serviceability, equipment defects and/or unsafe conditions that would violate safety regulations.
  • Use hand tools, gauges, and test equipment that require exact measurements.
  • Emergency response action team member; AFRC Command Post interaction protocols, and secure SORTS, operational reports, and firearm safe on aircraft.
  • Lubricated shafts, bearings and gears to maintain optimal performance.
Volunteer Experience
  • Over 100 hours of Community service with the following organizations: St. Louis Effort or Aids (St. Louis Mo), Black Pride planning Community, Black Pride Parade, Festival of Nations (St. Charles MO), Herzog Elementary Back to School Drive, Sister Strut Parade planning and participant, Hydrocephalus Halloween Walk, Go St. Louis Marathon (St Jude Children's Research Center, Thyroid Disease Awareness Campaign, St Louis Pride, Metro East pride, St Charles Pride, Girls On the Run, Operation Home-front, All-1 Family organization, National Multiple Sclerosis Society, St Louis Undy Run (Colorectal Alliance). Contributions made to these volunteer events include, but not limited to: preparing educational pamphlets, helping disabled and special need individuals with applicable resources and support instruments, event planning and advertisement, providing food and beverages, set up/ takedown and clean up event sites, and facilitate counseling services when needed for site psychologist. Advocating the importance of and how each organization impacts the surrounding community. Interview participates for applicable additional services rendered.
Skills
  • Recruitment /Position Classification
  • Process Improvement Development Officer
  • Air Force & Department of Defense Guidance & Polices
  • Emergency Planning & Response Team Leader
  • Event Coordinator/Planner
  • Budgeting/ Cost Analysis Management
  • Historical Research/ Documentation
  • Information Technology
  • Active Secret Security Clearance
  • MS Office
  • Human Resource Advisor
  • Survey/Assessment Coordinator
  • Privacy Information Act Regulations
  • Equal Employment Officer Investigations
  • Trained Clinical Mental Health Counselor
  • Data Analysis Reporting
  • Financial planning
  • Aircraft Quality Assurance Inspections
  • Project organization
Education
Expected in 12/2021Webster UniversitySt Louis, MOMaster of Arts: Clinical Mental Health Counselor
12/2015Parkville UniversityKansas City, MOBachelor of Arts: Social Psychology
Certifications
  • Secret Security Clearance
  • Federal Aviation Administration Power Plant Certification
  • Federal Aviation Administration Airframe Certification
  • Information Technology At Essentials Certificate
  • Trauma Response Training Courses
  • 18th Air Force Civilian Supervisors Course
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Resume Overview

Companies Worked For:

  • United States Air Force Active Duty- AGR/ E-7
  • 932d Air Force Reserve Wing GS-0201/09 -$ 63, 732
  • Illinois Air National Guard WG-3705/10 $60, 000
  • Illinois Air National Guard WG-8852/09 $55, 000

School Attended

  • Webster University
  • Parkville University

Job Titles Held:

  • Human Resource & Program Manager
  • Human Resource Specialist- Career Advisor
  • Non -Destructive Inspection Technician
  • Aircraft Maintenance Technician

Degrees

  • Master of Arts : Clinical Mental Health Counselor
    Bachelor of Arts : Social Psychology

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