human resource officer resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Diplomatic Human Resources Specialist with 3+ years of comprehensive experience managing and guiding employees. Polished in conducting background checks, organizing and scheduling interviews and administering employment benefits. Commended for creating positive organizational climate and improving employee morale and job satisfaction.

  • Leadership Development, Onboarding, Talent Acquisition & Development, Time Management,
  • Employee relationship, HRMS, ATS Knowledge
  • Resolution, Quick learning, Excellent communication, administrative expert, Proficiency in all
  • Proficient with computer (MS Office Suite, emails)
  • Excellent communication skill,(verbally and written) strong decision-making skills,
  • Experience with various selection process.
  • Conflict Mediation
  • Data Analyzing
  • Records Maintenance
  • Payroll Management
01/2021 to Current
Human Resource Officer Centerville Office Support Limited/Kirkendall City, STATE,
  • Manages the recruitment process, job postings in partnership with the hiring manager, ensuring progressive and timely approach in sourcing, screening and selection of the preferred candidate.
  • Ensure compliance with employment laws, regulations and company policies
  • Assist with creating, modifying, administering the targeted training or development plans for new hires.
  • Research on regular market salary surveys to ensure that the Company's pay practices are current, and recommend adjustments to salary benchmarks as needed.
  • Participate in the company's performance management cycle.
  • Support with all employee relations, complaints, investigation, performance improvement plan, leaves, attendance and other issues.
  • Work collaboratively and building trusting relationships with colleagues and clients while nurturing positive employee experience.
  • Generating official internal document such as offer letters,appointment letters, salary slips and warning letters
  • Helping various arrangements internally, from travel to processing expenses.
  • Exhibit an understanding of the different employee work contracts and corporate policies.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Perform other related duties as assigned and initiate recommendations to further enhance the company's position.
01/2018 to 03/2019
Human Resource/Administrative/Finance Assistant Ecomarine Terminals Limited City, STATE,
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Created and managed more than 50 confidential personnel records.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
  • Assisted with employee termination process to drive consistency and reduce discrimination claims.
  • Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
  • Automated office operations, record tracking and data communications.
  • Planned corporate events, conventions, meetings and gatherings.
  • Submitted monthly, quarterly and weekly reports to management for mandatory reporting.
  • Reconciled payroll accounts to keep accurate accounting records for tax filing and measuring financial health.
  • Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
  • Conducted employment verification and background investigation to facilitate hiring process.
  • Developed and maintained training materials and benefits packets for new hires.
  • Created and maintained internal job descriptions and postings to accurately reflect roles.
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
01/2018 to 01/2019
Secretary/Executive Assistant Ecomarine Terminals Limited City, STATE,
  • Managed director's calendar and prepared meeting agenda and materials.
  • Prepared and updated office records and accounts according to client and executive needs.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
  • Opened, sorted and responded to routine correspondence on behalf of business leaders.
  • Restocked office and break room supplies and made appropriate equipment orders.
  • Scheduled travel reservations for staff, researching and booking hotel, flight and ground transportation.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
  • Executed special objectives and projects in response to executive team and board member requests.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
01/2009 to 09/2013
Manager/ Head of Operations Dennis & Dennis Nig. Ent. City, STATE,
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Managed scheduling, training and inventory control.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Planned delivery routing, team workflows and promotional initiatives.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Contributed to proposal and contract development, negotiations and meetings.
  • Anticipated and tracked operational and tactical risks to provide strategic solutions.
  • Conducted employee observations and documented findings.
  • Conducted periodic assessments to evaluate company's financial performance.
  • Controlled departmental facilities use and approved requests for repairs or improvements.
  • Published customer satisfaction results from feedback forms and correspondence.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Addressed customer concerns with suitable solutions.
Education and Training
Expected in 07/2017 to to
Bachelor of Arts: Business Administration
European University of Lefke - Cyprus,
  • Spring Semester - Honor Roll Department of Business
  • Additional Coursework in Human Resource Management and Business Law and Ethics
Expected in to to
- ,
Business Law & Ethics Entrepreneurship Business Communication Business Development
  • Member of the Institute of Business Diplomacy and Finance Management (IBDFM) License - 2018
  • Health and Safety Environment, Ecomarine Terminals Limited (ECM) - 2018
  • Nigerian Institute of Management (NIM) License - 2019
  • VOLUNTEER Assistant Stage Manager Oct 2018 - Oct 2018 National Unit Service Corp

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Resume Overview

School Attended

  • European University of Lefke

Job Titles Held:

  • Human Resource Officer
  • Human Resource/Administrative/Finance Assistant
  • Secretary/Executive Assistant
  • Manager/ Head of Operations


  • Bachelor of Arts
  • Work

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