Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Executive Profile
A motivated, results-focused professional, I am seeking an opportunity to utilize my skills and education to contribute to an employer's objectives. I am tactful and professional, accustomed to handling confidential and sensitive matters. Both flexible and versatile, I am able to maintain a sense of professionalism under pressure. I excel at motivating and building teams for the successful of the organization. Demonstrated Competencies Strategic Leadership Organization Development Policies & Program Recruitment & Selection Training & Development Employee Relations
Skill Highlights
Microsoft Office - Word, Excel, Publisher, Outlook, SharePoint and Power Point
Adobe Suite - Illustrator, Photo Shop and InDesign
Sage Software - Sage Timberline Office, TimberScan and Sage CRM
Education
MASTERS : BUSINESS ADMINISTRATION - : BUSINESS ADMINISTRATION
CURRENT| STRAYER UNIVERSITY MBA : Public Administration - : Public Administration
STRAYER UNIVERSITY , Expected in JANUARY 2008 – – BACHELOR OF SCIENCE : Accounting - : Accounting
JOHNSON & WALES UNIVERSITY , Expected in JUNE 1989 – – BACHELOR OF SCIENCE : Hotel Restaurant Management - : Hotel Restaurant Management
Core Accomplishments
Professional Experience
Cook County Sheriff - Human Resource/Office Manager
Chicago, , 01/2014 - 01/2016
Chicago, , 01/2014 - 01/2016
- Human Resource: Responsible for recruiting and interviewing staff from administrative assistants, mid level manager and management.
- Responsible for conflict management.
- Coordinate all meetings, interviews and on boarding.
- Implemented processes and staff training online programs and in house team building and management training.
- Organized employee social events and the team building events.
- Created and updated employee manuals.
- Managed all health care new enrollments, annual open enrollment for up to 70 employees.
- Researched and implemented all ACA policies.
- Completed all background checks, drug screening and e-verify checks on new hires.
- Maintained employee files; involved in all disciplinary action conversations.
- Processed payroll and managed all leave time for up to 70 employees.
- Responsible for job and salary allocations for over 30 properties and 70 employees.
- Administrative: Member of Senior Management team.
- Providing insight on all human resource and office operations.
- Administered and oversaw annual IT and office budget of $150,000.
- Completed monthly credit card allocations.
- Manage relationships with IT consultants, phone companies and internet company and office supply vendors.
- Supervised staff: receptionist, accounting assistant and interns.
DC Sustainable Energy Utility - Workforce Development Coordinator
City, , 01/2013 - 01/2014
City, , 01/2013 - 01/2014
- Human Resource: Responsible for managing up to $900,000 HR and workforce development budget.
- Recruited and placed 30 externs for the sustainable energy workforce program.
- Coordinate all meetings, interviews and start dates between the externs and the contractors.
- Monitor, evaluate, or record program effectiveness between the externs and the contractors.
Meltech Corporation - Human Resource Manager / Office Manager
City, STATE, 01/2013 - 01/2013
City, STATE, 01/2013 - 01/2013
- Human Resource: Responsible for recruiting and interviewing staff from administrative assistants, mid level manager and senior management.
- Completed all background checks, drug screening and e-verify checks on new hires.
- Maintained employee files; involved in all disciplinary action conversations.
- Partnered with the Facilities Security Officer to gather and maintain update clearance information for employees holding clearances.
- Administrative: Manage relationships with IT consultants, phone companies, and internet company and office supply vendors.
- Supervised staff: two administrative assistants.
FCA Technologies LLC - Human Resources/Office/Business Development Manager
City, STATE, 01/2006 - 01/2013
City, STATE, 01/2006 - 01/2013
- Human Resource: Responsible for recruiting and interviewing staff from administrative assistants, mid level manager and IT engineers.
- Created and updated employee manuals and standard operating procedure manuals.
- Maintained employee files; involved in all disciplinary action conversations.
- Administrative: Managed all marketing functions: marketing calendar, emails, mailings, blogs, newsletters, and the website set up and maintenance.
- Assisted sales team and consultants, by providing project management services such as creating letters and emails.
- Created Power Point presentation for sales presentation, webinars, in office training sessions and trade show demonstrations.
- Customer Relations: Responsible for customer service: Front line for outgoing/incoming calls and emails for up to 600 clients.
- Ensured customer follow-up for sales/consultants and IT Engineers.
Professional Affiliations
American Society of Administrative Professional - Member
Society of Human Resource Management - Member
Zeta Phi Beta, Inc - Member
Skills
ACA, accounting, Administrative, Adobe Suite, Photo Shop, budget, conflict management, credit, CRM, clients, Customer Relations, customer service, staff training, Senior Management, Human Resource, HR, Illustrator, InDesign, team building, letters, managing, management training, marketing, meetings, Excel, Office, Outlook, Power Point, Publisher, SharePoint, Microsoft Office - Word, newsletters, payroll, policies, processes, project management, receptionist, recruiting, Sage, sales, phone, Timberline, website
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Resume Overview
School Attended
- CURRENT| STRAYER UNIVERSITY
- STRAYER UNIVERSITY
- JOHNSON & WALES UNIVERSITY
Job Titles Held:
- Human Resource/Office Manager
- Workforce Development Coordinator
- Human Resource Manager / Office Manager
- Human Resources/Office/Business Development Manager
Degrees
- MASTERS
- MBA
- BACHELOR OF SCIENCE
- BACHELOR OF SCIENCE
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