Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Accomplished human resources professional with extensive and progressive HR experience and a demonstrated track record as a customer focused business partner. Proven ability to develop talent and implement integrated HR strategies and services that support organizational objectives and deliver results. Skilled at leading programs that enhance corporate culture, improve employee performance and support change.
08/2015 to Current
Human Resource Manager/Safety Coordinator Staffmark Group Tacoma, WA,
  • Develop, support and implement effective HR programs to include recruitment, benefits and compensation, training and development, records management, safety and health and employee relations. Advise management on best practices in the administration of HR policies and practices, responses to performance management issues and any corrective actions and terminations. Investigate employee and manager complaints regarding violations of company policies and assist in corrective actions. Improve manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counseling managers and employees. Ensure compliance with federal, state, and local legal requirements; enforcing adherence to requirements; advising management on needed actions. Recruit for positions including development of job descriptions, job postings on career websites, candidate sourcing and pre-screening, applicant tracking and analyzing salary surveys. Onboard new hires including offer letters, background checks, onboarding forms and new hire orientations Administer employee benefit programs, including enrollment, in coordination with benefit plan brokers. Maintain employee benefits programs, including employee communication, recommending benefit programs to management; directing the processing of benefit claims; designing and conducting educational programs on benefit programs. Maintain the work structure by updating job requirements and job descriptions for all positions. Maintain staff by establishing effective recruiting processes; conducting and analyzing exit interviews (as needed); recommending changes. Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Assist with payroll, timekeeping and data entry functions, as needed.Contribute to the team effort by maintaining a flexible, positive, can-do attitude. Maintain utmost confidentiality and discretion in the performance of all duties. Prepare reports by collecting, analyzing, and summarizing data and trends.
 Health & Safety Coordinator
  • Wrote and implemented occupational health and safety (OHS) policy.
  • Coordinates the plant’s risk management program designed to minimize physical exposure resulting from potential, alleged or actual on-the-job injuries. 
  • Recommends, develops and implements actions and programs necessary to keep the plant in compliance with federal and state (OSHA) environmental (EPA) hazardous waste, local health and safety laws. 
  • Lead Incident investigations for all First Aids,and OSHA Recordable Injuries (Lost time and Restricted Duty) 
  •  Enter all incidents in the company’s incident database within the required timelines.  
  • Serves as chairperson of the plant Safety Team Committee.  
  • Coordinates the development and the implementation of appropriate safety policies and practices to ensure compliance with corporate guidelines. 
  • Coordinates and in some cases conducts educational and training programs relative to safety for the purpose of empowering employees with the objective to achieve long-term results.
  • Coordinates the implementation of inspection programs, e.g. - accident investigations and equipment inspections. 
  • Coordinate and ensure Job Safety Analysis are completed on each job.
  • Interacts with vendors and Purchasing to evaluate personal protective equipment, chemicals for all hazards, establish ratings and hazardous waste management policies and practices, and coordinate with food safety and assess Material Safety Data Sheets.
  • Coordinates the administration of the Hazardous Communcation Program. 
  • Utilize methods for continuous improvement.
02/2015 to 08/2015
On-Site Recruiter Dispatchhealth Mountlake Terrace, WA,
  • Delivers high-quality service to customers and contract employees by matching contract employees' skills with customers' needs.
  • Develops and retains business by providing outstanding customer service.
  • Responds to and qualifies job orders efficiently.
  • Interviews candidates to evaluate their technical qualifications for assignments.
  • Administers and/or coordinates service quality training and quality performance programs.
  • Builds professional relationships with customers, contract employees and staff.
07/2014 to 01/2015
Business Development Representative Employee Solutions City, STATE,
  • Revenue growth in assigned territory and the Employee Solutions brand name.
  • Customer site visits to expand existing business.
  • Daily generated sufficient sales activity and kept accurate records.
  • Traveled up to 75% to visit potential clients to market the company's services and benefits.
  • Assisted Branch Manager in staffing and recruiting including drug testing, interviewing, and background checks.
08/2011 to 05/2014
Assistant Optical Manager San Antonio Eye Center City, STATE,
  • Managed 6-10 employees Trained, coached, and mentored staff to ensure smooth adoption of new program.
  • Traveled up to 50%: visited vendors, optical locations, and assisted management with merchandise selections.
  • Recipient of Sales Award in 2011 and 2012 for top sales representative with company paid trip to Las Vegas.
  • Produced $30,000 in net sales volume during an average month.
  • Won "Sales Associate of the Month" in September, November, December 2011, February thru September 2012.
Education and Training
Expected in
Bachelor of Arts: Business Administration
University of the Incarnate Word - San Antonio, Texas
Business  (In progress)
Cash Management, Sales, Team Building, Process Improvement, Employee Relations, Leadership, Human Resources, Health and Safety, Onboarding, Coaching, Operations Management, Training, Recruiting, Benefits Administration, Performance Management, Management, Leadership Development, Succession Planning, Talent Acquisition, Labor Relations, HR Policies, Employee Training, Organizational Development, Talent Management, Business Process Improvement, Interviews, Vendor Management, Applicant Tracking Systems, Employee Benefits, Employee Engagement, Workforce Planning, Payroll, New Hire Orientations, FMLA, Sourcing, Organizational Design, Conflict Resolution, Employment Law, Workers Compensation, Auditing.
Additional Information
  • COMMUNITY SERVICE Innovative Approaches to Education, San Antonio, Texas Volunteer, Tutor, Mentor
Activities and Honors
Food Safety Committee
Safety Committee
OSHA 10 Safety Training Course

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