LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Certified Human Resource Business Partner with expertise in labor relations and diverse experience in multiple HR disciplines who demonstrates passion and proficiency for HR management and the implementation of strategic HR programs and processes.

Highlights
  • Employee Relations
  • Performance Management
  • HR Policy Development and Execution
  • Benefits and Compensation
  • Over 10 years of HR Leadership Experience
  • Regulatory compliance
  • Grievance and Arbitration
  • Training and development
  • Organizational Development
  • Project Management
Education
Davenport University Dearborn, MI Expected in 2009 MBA : Human Resource Management - GPA :
Davenport University Dearborn , MI Expected in 2002 BBA : Business Management - GPA :

Cum Laude GPA 3.56

HRCI Human Resource Certification Institute Baton Rouge, LA Expected in 2015 PHR - Professional in Human Resources : - GPA :
SHRM Society for Human Resource Management Baton Rouge, LA Expected in 2015 SHRM-CP : - GPA :
Accomplishments

Articulated needs while acting as an employee champion and change agent during organization restructuring. Revamped the orientation process for all new hires improving retention rate. Decreased staff turnover by 3% in 6 months. Led Cross functional teams that collaborated and brainstormed effectively to anticipate and address HR business needs. Implemented a leadership training program for floor supervisors improving retention, employee morale, and performance.

Experience
Trinity Industries - Human Resource Manager - (Facility Closure 12/2015)
City, STATE, 2013 - Current

Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations. Partner with the legal department as needed/required. Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Direct personnel, training and labor relations activities. Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Facilitate weekly meetings with respective departments. Analyze trends, develop solutions, programs and policies. Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Provide day-to-day performance management guidance to line management (coaching, counseling, career development, disciplinary actions) and HR policy guidance. Identify individual coaching needs. Participate in evaluation and monitoring of success of training programs. Follow-up to ensure training objectives are met. Advise managers on organizational policy matters and recommend needed changes. Achieved an outstanding track record for leading recruiting efforts that increased the workforce by 50% in a 2 month time frame. Successfully managed the HR department with 4 direct reports.

East Baton Rouge Parish Schools - Educator - (Career Advancement)
City, STATE, 05/2009 - 01/2013

Implemented instructional activities that contributed to a climate where students are actively engaged in meaningful learning experiences. Identified selected and modified instructional resources to meet the needs of the students with varying backgrounds, learning styles, and special needs. Maintained effective and efficient record keeping procedures. Provided a positive environment in which students are encouraged to be actively engaged in the learning process. Communicated effectively, both orally and in writing, with students, parents, and other professionals on a regular basis. Collaborated with peers to enhance the instructional environment. Assumed responsibility for meeting school-wide student performance goals.

Achievement Academy - Site Coordinator/Educator - (Program Ended)
City, STATE, 05/2010 - 07/2012

Provided advice and counsel in employee relations, manpower planning and performance management. Supervised staff of 7 certified Educators and 3 Para-Professionals and managed day-to-day responsibilities for enrichment program with over 70 students. Maintained attendance, completed daily reports and conducted audits. Complied data on student's test scores and strategically planned lessons to target areas of weakness, broaden knowledge and demonstrate gains in student's test scores. Implemented instructional activities actively engaging students learning experiences identified, selected, and modified instructional resources to meet the needs of the students with varying backgrounds, learning styles, and special needs. Maintained effective and efficient record keeping procedures. Communicated effectively, both orally and in writing, with students, parents, and other professionals on a regular basis. Assume responsibility for meeting school-wide student performance goals. Analyzed training needs and developed new training programs based on the analysis. Planned and led training programs for staff and student development. Effectively trained instructors on techniques for managing students. Facilitated learning by implementing role playing, simulations and team exercises.

Kelly Services ThyssenKrupp System Engineering - Corporate Sr. Human Resource Representative - (Contract Assignment)
City, STATE, 05/2008 - 04/2009

Assisted international employees with expatriate assignments and related HR matters. Point of contact for hourly and salary employees. Investigated complaints, grievances and concerns. Recommend performance improvement plans, and terminations as needed based on results of investigations and interviews. Managed H-1B work visa and assisted in green card applications. Interviewed and on-board new employees. Provided training (PeopleSoft, KRONOS, web pages) and composed training documents/manuals.

Lear Corporation - Sr. Human Resource Representative - (Reduction in Workforce)
City, STATE, 08/2007 - 05/2008

Project Management - PeopleSoft upgrade project team. International front line support to 34 Global Country Coordinators. Provided HR end user training. Composed training documents/manuals, development and maintained country web pages. Supported annual SOX Audit requirements, conduct annual PeopleSoft and IT audits.

Bridgewater Interiors/Johnson Controls - Human Resource Supervisor - (Career Advancement)
City, STATE, 2005 - 08/2007

Managed Human Resources activities for a manufacturing facility with 500 employees. Handled grievances at 2nd and 3rd steps. Participated in on-boarding of new employees. Served as a liaison between management, and employees by handling questions, interpreting and administering contracts, and helping resolve work-related problems with bargaining unit representatives.

ESIS/ACE USA - Multi-facility Plant Disability HR Representative - (Career Advancement)
City, STATE, 1999 - 2005

Managed worker's compensation and disability programs at 3 of Chrysler's automotive manufacturing facilities. Enforced a return-to-work program that reduced a multi-million dollar budget. Reduced workers' compensation expenses by over 12% through case management. Interviewed claimants, medical specialists and employers to determine pertinent workers compensation or disability information. Represented the employer at mediation proceedings.

Skills

Conflict Management, Employee Relations, Legal Compliance, Recruitment, Training and Development, Safety

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School Attended

  • Davenport University
  • Davenport University
  • HRCI Human Resource Certification Institute
  • SHRM Society for Human Resource Management

Job Titles Held:

  • Human Resource Manager - (Facility Closure 12/2015)
  • Educator - (Career Advancement)
  • Site Coordinator/Educator - (Program Ended)
  • Corporate Sr. Human Resource Representative - (Contract Assignment)
  • Sr. Human Resource Representative - (Reduction in Workforce)
  • Human Resource Supervisor - (Career Advancement)
  • Multi-facility Plant Disability HR Representative - (Career Advancement)

Degrees

  • MBA
  • BBA
  • PHR - Professional in Human Resources
  • SHRM-CP

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