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human resource manager resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Links
  • www.linkedin.com/in/Jessica-c-Claire7
Professional Summary

Dedicated Human Resources professional offering 8 years of success in benefits administration, employee relations and performance management. In-depth understanding of policy implementation, affirmative action guidelines and employment law compliance. Strong leader with proven problem solving and conflict resolution skills.

Skills
  • Administrative
  • ADP Workforce Now
  • Benefits
  • Counseling
  • Employee relations
  • Human Resources
  • Human Resource Management Systems
  • Microsoft Office
  • Payroll
  • Performance reviews
  • Policies
  • Processes
  • Recruitment
  • Safety
  • Staffing
Work History
08/2013 to Current
Human Resource Manager Durr Systems Inc Stoughton, WI,
  • Manage up to 150 full-time employees salaried and hourly
  • Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services
  • Streamlined HR efficiencies, coordinated new hire orientations and provided on-boarding and training for new employees
  • Offered fair and equitable compensation by comparing current salaries with market pay
  • Created and enforced HR policies and procedures across organization
  • Audited workplace, employee and management policies and procedures
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards
  • Coached managers through employee relations matters including employee engagement, documentation, discipline and performance improvement plans
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances
  • Monitored and handled all employee claims, including performance-based and harassment incidents
  • Conducted confidential investigations of discrimination, harassment and workplace violence
  • Conducted company-wide town hall meetings to convey updates
  • Accurately prepared weekly payroll and tracking data using ADP Workforce Now system
  • Managed employee rewards programs
  • Directed and controlled various benefit programs, including 401K, medical, dental and vision packages
  • Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans
  • Ensured that vendors received timely enrollment information, changes and terminations
  • Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits
  • Provided human resource generalist guidance to managers and employees including talent management, payroll, FMLA, benefits, workers compensation, 401K and OSHA compliance
  • Reduced workers' compensation claims by instituting corporate safety training program
  • Updated key human resource metrics, including turnover and terminations
  • Processed unemployment claims and acted as company representative at unemployment hearings
05/2013 to 08/2013
On Site Specialist Sos Staffing Memphis, TN,
  • Conduct EAP (Extended Application Process) classes for incoming employees
  • Manage up to 375 full-time temporary associates
  • Establish strong rapport with Administrative and Managerial staff to ensure clear understanding of decisions made in regards to the workforce
  • Certify/Re-certify associates on industrial equipment such as Forklifts and Pallet Jacks
  • Maintain associate attendance record by using ADP timekeeping system
  • Performing disciplinary counseling on associates for attendance, work performance, and various policy violations
  • Process payroll for all temporary associates on weekly basis
  • Manages all worker's comp claims from initial injury to being released to full-duty
  • Investigate all injuries to temporary associates and complete all required paperwork
  • Investigate all claims regarding sexual harassment, discrimination, health and safety hazards and violations of other company policies
  • Invest time on the warehouse floor to build rapport and show support to all temporary associates
05/2012 to 05/2013
On Site Specialist Sos Staffing Midland, TX,
  • Manage up to 175 full-time temporary associates
  • Assist with the implementation of effective recruitment plan to ensure continued availability of qualified associates
  • Provide quality customer service through understanding of client’s goals
  • Establish solid relationships with client’s managers and supervisors to ensure ongoing communication regarding staffing needs, associates’ performances, pay increases, etc
  • Ensure company policies are followed; handle all employee relations issues, provide guidance, counseling and disciplinary actions including terminations. Involved in daily operations and all HR functions
  • Investigate all injuries to temporary associates and complete all required paperwork
  • Investigate all claims regarding sexual harassment, discrimination, health and safety hazards and violations of other company policies
  • Manage coordinating performance reviews and pay increases with all supervisors and associates
  • Invest significant amount of time on the production floor to promote safety, provide motivation to increase associates’ morale and gain a complete understanding of all job functions
  • Create and manage reports for the clients, the local branch and corporate office
  • Conduct on site drug screens and orientation for new hires
  • Process payroll for all temporary associates on a weekly basis
02/2012 to 05/2012
Staffing Assistant Northwell Health Bethpage, NY,
  • Promoted and transferred to Murfreesboro, TN office
  • Managed full cycle recruiting process including placing ads, interviewing, drug screens, background checks and new hire orientation
  • Responsible for implementing, tracking and managing all recruitment efforts and made necessary changes to improve quality and numbers of recruited associates
  • Analyzed and maintained all management reports, utilizing this information to ensure the full cycle recruiting process including placing ads, interviewing, drug screens, background checks and new hire orientation
Education
Expected in 12/2011
B.S: Human Resources Management
AUBURN UNIVERSITY - Auburn, AL,
GPA:
Expected in 12/2009
A.S: Human Resources Management
Snead State Community College - Boaz, AL
GPA:
Expected in 05/2007
High School Diploma:
Crossville High School - Crossville, AL
GPA:
Affiliations
  • Society of Human Resource Management

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Resume Overview

School Attended

  • AUBURN UNIVERSITY
  • Snead State Community College
  • Crossville High School

Job Titles Held:

  • Human Resource Manager
  • On Site Specialist
  • On Site Specialist
  • Staffing Assistant

Degrees

  • B.S
  • A.S
  • High School Diploma

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