A Human Resources Manager with over 10 years of progressive experience augmented by a
strong post-secondary background in Human Resources, Accounting and Business Administration.
Experienced in Payroll Administration, Benefits/Compensation Administration, Talent/Performance
Management, Recruitment/Selection, Training/Development, HR Policy and Organizational Design,
Contract Negotiation, Job Costing Analysis, People Management, Progress Improvement, and
Strategic Planning. Sound knowledge of Labour Relations, Occupational Health & Safety, Pay Equity
and other related labour laws. Proven ability to function as a Strategic HR Business Partner and develop
and implement successful human resources management strategies to support corporate mandate.
Creative and innovative thinker with effective human resources management and goal setting abilities
combined with superior leadership, team building, communication, interpersonal, and presentation skills.
Self-motivated with the ability to excel in a fast-paced environment; communicate effectively at all levels;
manage competing priorities; and adapt readily to new challenges.
Hiring and retention
Training and development
Personnel records maintenance
Affirmative Action compliance
Employment Law FMLA, ADA, EEO, WC)
Employee relations (450 employees)
Staffing and recruiting professional
Performance management strategies
Manager coaching and training
HRIS applications proficient
Employee handbook development
Exceptional interpersonal skills
New hire orientation
Revamped the orientation process for all new hires, which was implemented company-wide. Implemented a new training program for operations managers. Supervised 2 HR iCoordinators and provided assistance in resume building, training and career path development.
ServiceSource IncStafford, VAHuman Resource Manager10/2013 to Current
Analyzed employment-related data and prepared required reports.
Conducted reference and background checks on all job applicants.
Developed creative recruiting strategies that met anticipated staffing needs.
Communicated the duties, compensation, benefits and working conditions to all potential candidates.
Managed all phases of recruitment, including defining hiring management needs and posting available positions.
Developed reports on employee headcount, monthly HR reports and quarterly training reports.
Assisted management with presentations for business reviews and communications meetings.
Researched and recommended new sources for candidate recruiting. Recruited for various positions across multiple sites in Virginia, Washington DC, and Maryland.
Offered necessary referral support for the Employee Assistance Program.
Supplied tools, resources and education to company managers to enhance their skills.
Managed all aspects of the employee life cycle process, including on and off boarding.
Conducted more than 200 interviews each year.
Reviewed federal and state laws to confirm and enforce company compliance.
Conducted benefits administration for 450 benefit-eligible employees.
Addressed inquires from employees and management regarding new-hire activity and ongoing employee relation issues.
Advised top management on appropriate employee corrective actions.
Created and modified job descriptions within all departments.
Worked with senior-level management to create fair and consistent HR policies and procedures.
Created and managed more than 450 confidential personnel records.
Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
Supported 450 employees at all levels, including executive leadership.
Genesis HealthCareFredericksburg, VAEmployee Benefits/Payroll/HR Coordinator10/2012 to 10/2013
Assist in the recruitment process of new hires including prescreening, interviewing, telephone reference checks, drug screening, hiring and orientation.
Maintain all current employee personnel files as well as startup of new employee files.
Enforce all aspects of company policy.
Perform new hire orientation every month for new hires.
Handle numerous aspects of Human Resource Management including write ups, terminations, formal complaints, annual evaluations, and workman's comp.
Utilize the PeopleSoft software for payroll and day to day operations of 150 employees.
Genetic Depot, IncTitonka, IAOperations Manager01/2002 to 01/2010
Managed staff, preparing work schedules and assigning specific duties.
Directed and coordinated organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
Established and implemented departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
Determined staffing requirements, and interviewed, hired and trained new employees, or oversee those personnel processes.
Planned and directed activities such as sales promotions, coordinating with other department heads as required.
Oversaw activities directly related to making products or providing services.
Directed and coordinated activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
Analyzed training needs to develop new training programs or modified and improved existing programs.
Conducted or arranged for ongoing technical training and personal development classes for staff members.
Planned, developed, and provided training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
2004Iowa Lakes Community College, Algona, IA
Bachelor of Arts:Human Resource Management2007Briar Cliff University, Sioux City, IAHuman Resource Management
Master of Arts:Executive Leadership2017Liberty University, Lynchburg, VAExecutive Leadership