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human resource manager resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Personable, collaborative, and versatile strategic Human Resource Manager with a strong sense of urgency, initiative and drive to get results. Accomplishments include reducing costs, improving productivity, enhancing communications, and optimizing employee engagement in manufacturing, and service environments. Committed to championing employees by connecting organizational objectives, values, and mission. Provide strategic and operational direction in employment, compensation, benefits, employee relations, organizational development, legal issues, investigations, acquisitions, policies and procedures. Excellent research and analytical skills to uncover best practices and streamline processes. Emphasis on contributing to a positive work environment to strengthen the organization’s culture.

Competencies:
Employee/labor relations, employment law, performance management, employee engagement, coaching/counseling employees and management, training and development, talent management, change implementation, HRIS, develop and report HR matrix, creating / developing employee policies and procedures, affirmative action planning, 401K administration, compensation reward strategies, total rewards strategy, benefit administration and training, wellness programs and incentives, workers’ compensation, FMLA administration and compliance, STD/LTD administration, COBRA administration, cross organizational recruitment, full-cycle on-boarding, exit interviews, culture surveys, safety committee, exceptional internal customer service, implementing and developing leadership training, conducting and implementing LEAN training, and excellent interpersonal development skills.

Skills
  • Benefits administration
  • Labor negotiations
  • Compensation and benefits
  • Succession planning
  • WorkForce Improvements
  • Recruitment
  • Equal Opportunities Facilitation
  • Compensation Structuring
  • Benefits and Compensation Management
  • Training and Development
  • Conflict Resolution
  • Team Building
  • Training and mentoring
  • Labor relations
  • Multitasking abilities
  • Talent management
  • Recruitment strategies
  • Organizational Development
  • Risk management
  • Training programs
Work History
Human Resource Manager , 09/2019 to Current
Cayuga Medical AssociatesCortland, NY,
  • Monitored and handled all employee claims, including performance-based and harassment incidents.
  • Developed succession plans and promotion paths for all staff.
  • Liaised between multiple business divisions to improve communications.
  • Devised hiring and recruitment policies.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
  • Directed job fairs to bring in local talent for long term and seasonal positions.
  • Served as representative in various civic and community functions to further enhance company image and develop additional business.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams..
  • Collaborated with cross-functional departments to create, manage and maintain Kronos and Workday reporting.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Achieved favorable company outcomes with labor union negotiations by using successful collective bargaining strategies.
  • Promoted employee buy-in of organizational objectives by conducting orientations of new team members and regular town hall meetings for established employees.
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
  • Conducted company-wide town hall meetings to convey updates.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Led and provided direction for human resources team of 3.
Human Resource Manager , 04/2017 to 09/2019
Cayuga Medical AssociatesIthaca, NY,
  • Directed and controlled various benefit programs, including 401K, medical, dental and vision packages.
  • Monitored and handled all employee claims, including performance-based and harassment incidents.
  • Developed succession plans and promotion paths for all staff.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Managed random monthly drug testing for over 500 employees.
  • Accurately prepared payroll and tracking data using Paycom system.
  • Led and provided direction for human resources team of 5.
  • Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
  • Directed job fairs to bring in local talent for long term and seasonal positions.
  • Initiated and maintained Workers Compensation cases for tracking, reporting and legal mechanics.
  • Worked as effective team member while contributing to local and regional HR projects.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Served as representative in various civic and community functions to further enhance company image and develop additional business.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
  • Collaborated with senior management and performed helpful tasks, including benefits analysis, corrective action planning and big-picture data capturing.
  • Enhanced staff knowledge and awareness on drug abuse and prevention programs.
  • Evaluated effectiveness of training programs and provided upper management strategic recommendations for improvements.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Reduced workers' compensation claims by instituting corporate safety training program.
  • Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
  • Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Motivated employees through recognition and reward programs.
Human Resource Manager , 10/2010 to 04/2017
Cayuga Medical AssociatesCortland, NY,
  • Researched and identified new business opportunities.
  • Identified potential marketing opportunities to increase brand awareness.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Educated customers on promotions to enhance sales.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Monitored and handled all employee claims, including performance-based and harassment incidents.
  • Captured key feedback from employees during exit interviews.
  • Coordinated meetings, developed meeting content and presented human resources law updates.
  • Evaluated timecards for accuracy on regular and overtime hours.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Hosted and organized efficient and safe onsite flu shot clinic to protect workers, reduce transmission of seasonal flu and decrease absenteeism and loss of employee productivity caused by illness.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
  • Facilitated year-end reviews and team strength presentations.
  • Networked with local community colleges to leverage resources.
  • Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.
  • Liaised between multiple business divisions to improve communications.
  • Scheduled and taught in class and online courses to increase learning opportunities.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Planned and delivered account management training to average of 30 account managers per year.
  • Received 3 internal promotions while employed at Food City. Human Resource Coordinator- Training Specialist, Corporate Human Resources Manager.
Education
Bachelor of Science: Business Management, Expected in 05/2011
East Tennessee State University - Johnson City, TN,
GPA:

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Resume Overview

School Attended

  • East Tennessee State University

Job Titles Held:

  • Human Resource Manager
  • Human Resource Manager
  • Human Resource Manager

Degrees

  • Bachelor of Science

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