Human Resource Manager Resume Example Omni Corporation

HUMAN RESOURCE MANAGER

Summary

Detail-oriented Insurance Sales Agent eager to utilize an aptitude for client satisfaction and retention to contribute to the mission of a great company. Bringing expertise in asset protection and policy adjustment knowledge to add value to an insurance agent role.

Skills

Strategic thinker
Asset protection expertise
Insurance sales strategy
Written and verbal communication
Microsoft Office (10+ years)
Accounts payable and receivable
General ledger reconciliations
Client account management
Policy management expertise

Policy adjustment knowledge
Client retention
Cross-selling and upselling
Customer follow-up
Client relations expert
Complaint handling and resolution
Active Property and Casualty Insurance License with the State of Texas Department of Insurance
Property and casualty products
Quoting and pricing policies

Experience

Human Resource Manager
Buffalo, TXOmni Corporation/Sep 2005 to Jun 2006

Managed Human Resources department company-wide, supervising direct staff and daily workload.
Directed performance management process, payroll, workforce planning, benefits and compensation, employee relations, and employment practices.
Communicated data to senior management as needed.
Developed process documents to maintain/communicate procedures and processes.
Administered Family Medical Leave Act procedures and wage, salary, and employee benefits by company/regulatory guidelines.
Ensured compliance with FAR and DFAR rules due to company being a government contractor.

Senior Engineer Technician - Training Administrator
Franklin, TXLuminant/Sep 2007 to Oct 2016

Managed multiple budgetary tasks including MTD and YTD budgets and future budget commitments.
Created purchase orders and requisitions.
Analyzed/examined project completions and parts inventory to determine the monthly budget accruals.
Tracked credit usage, documented payments by expense and department, and analyzed/reconciled expenses for monthly general ledger accounts.
Composed/distributed company training modules, and distributed through My Path and LMS upload.
Tracked employee participation and completion for all training modules to analysis compliance and update scheduling and time lengths when appropriate.
Directed OSHA rollout training project.
Tracked employee compliance through to 100% completion rate.
Organized and maintained timely accounts payable and receivable documentation, prepared accurate accounting reports quickly.
Completed strategic analysis and forecasting for company and project budgets.
Monitored and updated boiler machinery, maintained safety and regulatory guidelines, and attended annual inspections.
Used the Maximo software application to create work orders, purchase requests, and purchase orders.

CMMS Coordinator
Plano, TXC&W Plant Services Group/Dec 2017 to Jul 2018

Perform data entry process to create new assets in the Maximo CMMS system.
Worked daily with the customer to answer questions and resolve issues.
Perform and/or review data entry spare parts for new or existing equipment in the Maximo CMMS system.
Responsible for the maintenance of equipment files in accordance with C&W Services and Toyota Headquarters Document Retention Policy.
Provide Maximo and Datasplice CMMS system users with system training, as required.
Support in the development of procedures and process improvements for system enhancements.
Matched completed work orders to invoices for accounts payable.
Performed ongoing asset number maintenance on new and existing numbers in CMMS system.
Created new work orders and ordered tools, parts and other supplies needed to perform the work.
Own the organizing and maintaining of purchase orders, work requests and associated files.

Multi Lines Agent
Bonham, TXState Farm/Oct 2018 to Current

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Establish customer relationships and follow up with customers, as needed.
Achieve or exceed target insurance sales quota of $12,000/mo consistently.
Work with the agent to establish and meet marketing goals.
Evaluating the existing and prospective insurance policies to ensure clients receive sufficient level of coverage.
Explain features of policies, both advantages and disadvantages of various types of policies.
Meeting and exceeding the sales expectations while maintaining a high level of customer satisfaction.
Excelling in the sales of property-casualty, life insurance products.
Responsible for making sales of home and auto insurance, as well as, making the appropriate changes to policies as requested by policyholder's.

Education and Training

High School DiplomaNorth Lamar High SchoolMay 1987Paris, TX

Additional Professional Experience

Citibank Texas - Human Resource Manager - 12 years

Travlers Insurance - HMO Claims Processor - 2 years

Cigna INsurance - Medical Claims Adjudicator - 2 years

Certifications

Life, Accident, Health and HMO, Property and Casualty Insurance - License Number: 2361788

Notary Public, State of Texas - Commission Expires 02/02/2023

Notory ID # 128517602

Resume Overview

Companies Worked For:

Omni Corporation
Luminant
C&W Plant Services Group
State Farm

School Attended

North Lamar High School

Job Titles Held:

Human Resource Manager
Senior Engineer Technician - Training Administrator
CMMS Coordinator
Multi Lines Agent

Degrees

High School Diploma

Human Resource Manager Resume Example

Resume Score: 80%

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