Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Forward-thinking Human Resource Director with expertise in hiring, developing and motivating employees. Well-versed in explaining benefits packages to assist employee comprehension and decision-making. Builds rapport at all levels and resolves issues professionally.

  • Policy and procedure adherence
  • New employee training
  • Benefits administration
  • Performance Appraisals
  • Compensation and benefits
  • Personnel files
  • Workforce improvements
  • Compensation structuring
  • Personnel recruitment
Work History
Human Resource Director, 02/2018 - Current
Briarwood Village Coldwater, OH,
  • Devised hiring and recruitment policies for 45-60 employees.
  • In charge of retirement, health, and life insurance policies as well as commercial and vehicle insurance.
  • Manually created personnel files for new hires and conducted brief orientation.
  • Annually, worked on census for all employees on payroll for retirement and health benefits.
  • Supervised several employees on daily basis and provided direction to them as needed.
  • Wrote reprimands of all levels regarding attendance, drug/alcohol, and or violation of company policy issues, etc.
  • Investigated employee complaints that led to reprimand in place as well as documentation.
  • Signed off on unemployment claims received from State of Alaska on former employees requesting benefits.
  • Verification of employment from public assistance as needed throughout year.
  • Interviewed many candidates who have applied for numerous jobs within organization.
  • Reported to council/board monthly on projects, improvements, and accomplishments.
  • Conducted exit interviews to better understand reasons why employees were separating from company.
  • Developed incentive program for hiring of and retaining of employees.
  • Monitored administration of benefits program to maintain compliance with employee insurance program.
  • Oversaw workers' compensation program for employees injured on job.
  • Addressed employee conflicts with appropriate urgency, following all ONC procedures.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Handled on-boarding process for newly hired employees and distributed all paperwork.
  • Answered employee inquiries regarding health benefits and 401k options.
  • Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
Teacher, 09/2014 - 12/2014
Quinsigamond Community College Southbridge, MA,
  • Increased classroom materials, like pencils, paper and crayons.
  • Performed with lead teacher to monitor class schedule and take attendance.
  • Oversaw 20 students at school and off-site locations, maintaining optimal safety and security.
  • Established clean, neat and properly sanitized area for student health and classroom efficiency.
Certified Medical Assistant, 02/2013 - 04/2014
Mercy Health Toledo, OH,
  • Communicated clearly and effectively with 100+ patients to verify information, determine purpose of visit and record medical history.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Directed patient to exam rooms, fielded questions and prepared for physician examinations.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Certified Medical Assistant, 02/2011 - 04/2012
Mercy Health Springfield, OH,
  • Prepared daily initial 30+ patient charts for admission.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Directed 50+ patients to examining rooms and coordinated transportation assistance as necessary.
  • Taught patients about medications, procedures and care plan instructions.
AAS: Business Administration & Human Resource Management, Expected in 05/2017
Alaska Career College - Anchorage, Alaska,

Continuing education in Externship, American Red Cross

Relevant Coursework Completed: 125 hours hands on experience

  • Awarded Completion of Externship
High School Diploma: , Expected in 05/1999
Moses Peter Memorial Highschool - Akiachak, Alaska,
  • Microsoft Office Suite 2016 Employee Training and Development Employment Law Employee Compensation and Benefits Union Processes and Labor Relations Employee Recruitment and Selection Human Resource Information Systems Office Administration Principles of Leadership Accounting & QuickBooks Professional Communication Public Speaking & Presentations Conflict Resolution Group Facilitation Skills Business Document Composition Business Law and Ethics Small Group Collaboration File Management Business Math Economics.
Tribal Human Resource Certification Program (THRP 2019) 30-hour General Industry Safety and Health (OSHA) (2019) Indian Country Human Resource Certification Program (2019) Legalities of Job Postings and Hirings Intake Management Diversity Sensitivity and Awareness Characteristics Organized Motivated Team Player Professional Leadership
Council for Tribal Employment Rights (Member 2019) Society for Human Resource Management (SHRM)

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Resume Overview

School Attended

  • Alaska Career College
  • Moses Peter Memorial Highschool

Job Titles Held:

  • Human Resource Director
  • Teacher
  • Certified Medical Assistant
  • Certified Medical Assistant


  • AAS
  • High School Diploma

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