Human Resource Director resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Skilled HR Director offering 10 years of progressive experience in human resources. Strategic leader, decision-maker and problem solver. Communicates clearly and effectively while operating with strong sense of urgency. Proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring and recruitment, workers' compensation and personnel policies. Career success achieved through effective communication and compliance understanding.

  • Personnel files
  • Personnel recruitment
  • Recruitment strategies
  • Team guidance
  • Equal opportunities facilitation
  • Performance Appraisals
  • Problem resolution
  • Human resources
  • Payroll coordination
  • Skilled in Excel, Microsoft, Kronos, Oaks, One Drive
  • Benefits administration
  • Compensation and benefits
  • Labor relations
  • Company organization
  • Policy and procedure adherence
  • New employee training
  • Labor negotiations
Work History
Human Resource Director, 09/2018 to 11/2020
Briarwood VillageColdwater, OH,
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
  • Devised hiring and recruitment policies for 550 employees company.
  • Monitored and handled all employee claims, including performance-based and harassment incidents.
  • Handled on-boarding process for newly hired employees and distributed all paperwork.
  • Answered employee inquiries regarding health benefits and 401k options.
  • Oversaw workers' compensation program for employees injured on job.
  • Monitored administration of benefits program to maintain compliance with employee insurance program.
  • Directed job fairs to bring in local talent for long term and seasonal positions.
  • Collaborated with entire human resource department to discuss new ways to recruit top talent.
  • Provided immediate updates to entire employee pool when policies and procedures were altered.
  • Conducted exit interviews to better understand reasons why employees were separating from company.
Assistant Director of Human Resources, 06/2011 to 09/2018
Benchmark HospitalityRadford, VA,
  • Organized employee relations activities to enhance employee morale and foster supportive work environment.
  • Conducted job audits to determine job duties and requirements, develop and maintain job descriptions and maintain job classifications.
  • Led, supervised, guided and trained departmental staff and provided general oversight of employment, payroll and record keeping functions.
  • Represented human resource at personnel-related hearings, investigations and meetings and provided information to assist legal defense for EEOC, employment claims and lawsuits.
  • Conferred with supervisors to review, determine and recommend actions relative to human resource matters.
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
  • Supervised Payroll Department, oversee all payroll staff and processing of payroll for 550 employees
  • Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
  • Developed and maintained procedures and processes and coordinated leaves of absences with management.
  • Supported Human Resources Director and administration by performing research and providing input on policies and procedures.
  • Oversaw and approved offers of employment for salaried and hourly positions to encourage legally compliant hiring process.
  • Assisted Human Resources Director in managing and supporting development and operation of HR.
  • Coordinated compliance of EEO plan to continually audit, monitor and evaluate progress in meeting objectives.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
Payroll Officer, 10/2006 to 06/2011
Susquehanna International Group, LlpChicago, Il,
  • Ran bi-weekly payroll for 550 employees, including set-up of warrant number for payroll date in Kronos pay system.
  • Oversaw day-to-day processing of payroll for 550 employees, including review of timesheets and computing pay in accordance with FLSA.
  • Maintained daily bookkeeping report.
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions and retirement plan withholdings.
  • Checked figures, postings and accounting documents for correct entry, mathematical accuracy and proper coding.
  • Applied knowledge of regulations, employment law and tax code to keep operations in compliance with applicable standards.
  • Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
  • Calculated payroll deductions by accurately using OAKS and Kronos and processed payroll to meet preset requirements.
  • Managed payroll data entry and processing for 550 employees to comply with predetermined company guidelines.
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
  • Uploaded time records into OAKS and made adjustments to create accurate database for payroll processing functions.
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
  • Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
  • Reviewed time records for 550 employees to verify accuracy of information.
  • Processed various garnishments, including child support, bankruptcies and tax levies.
  • Pulled internal reports as requested (salaries, bonuses, hours worked).
  • Worked with human resources to develop streamlined way to track paid time off.
  • Assisted with auditing and responding to company accountants.
  • Served as backup for payroll supervisor to process open record requests.
  • Supported payroll supervisor in all departmental payroll operations by assisting with new hire approvals, contract changes, termination actions, verification of general ledger (GL) account numbers, updating accruals and entering termination dates.
  • Maintained consistent knowledge of multi-state and local tax regulations.
  • Monitored and tracked all employees' leave time.
Correctional Officer, 02/1997 to 10/2006
Department Of The InteriorYakima, WA,
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Searched building and grounds, living quarters and work areas for contraband.
  • Maintained custody and control of 2500 inmates housed in Close security unit.
  • Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
  • Directed activities of inmate crews working on maintenance, operations, farming and construction projects.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Completed dorm sanitation and maintenance checks and reported results to management.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Inspected work sites and crew trucks for contraband, cleanliness and safety.
  • Conducted routine and emergency head counts.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Observed behavior of residents individually and in groups.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
High School Diploma: , Expected in 05/1986
Meadowdale High School - Dayton, OH

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Resume Overview

School Attended

  • Meadowdale High School

Job Titles Held:

  • Human Resource Director
  • Assistant Director of Human Resources
  • Payroll Officer
  • Correctional Officer


  • High School Diploma

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