LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Versatile Human Resources professional with comprehensive HR leadership experience and proven ability to work effectively with all level of employees within a variety of organizational cultures. An empowering leader who supports company's leadership team and has the influential ability to to drive change. Advanced interpersonal skills with a knack for developing rapport and building relationships.

Highlights
  • Training & Development
  • Conflict Resolution
  • Change Management
  • Employee Relations
  • Process Improvements
  • Recruitment & Selection
  • Relationship Building
  • Employee Engagement
  • Compensation and Benefits Administration
  • Leadership Development
  • HR Policy Development
  • Compliance
Education
Old Dominion University Norfolk, VA, Expected in 12/2007 Bachelor of Science : Occupational and Technical Studies - GPA :
Work Experience
Briarwood Village - Human Resource Director
Coldwater, OH, 08/2020 - Current
  • A key member of the executive team responsible for providing strategic direction and leadership in the areas of talent management, organizational planning, and execution of all HR related activities and programs.
  • Supervises Benefits & Payroll Manager and Safety & Training Manager.
  • Building an HR department from the ground up implementing HR standards and compliance, revamped employee handbook, job descriptions, policies and procedures.
  • Serving as Project Manager of the company's first Applicant Tracking System.
  • Advises senior management on human resources issues and approved terminations.
  • Planning of new programs/strategies as those items impact the attraction, motivation, development, and retention of employees.
  • Educates, coach, train and monitor leaders on various topics, including performance management processes, disciplinary processes and productivity.
  • Responsible for all employee relation investigations, ensuring corporate compliance with local, state and federal laws.
  • Updated recruitment processes, screening, interviewing, selection and onboarding.
  • Created comprehensive orientation program to acquaint new employees with company programs, guidelines, policies and procedures.
  • Improved operational efficiencies by creating filing systems to maintain confidential employee documents and reports.
  • Creating succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
  • Driving changes to different areas of operations to align company with HR strategies.
Belmond - Human Resources Manager
Santa Barbara, CA, 01/2019 - 08/2020
  • Responsible for all Human Resources activities for a multi-million dollar distribution center with 230 associates and 20 leaders.
  • Supervised HR Department employees by directing activities and monitoring performance.
  • Partnered with Senior Leadership team to create and implement strategic plans to improve employee engagement and processes
  • Advised senior management on human resources issues and approved terminations.
  • Approved all employee evaluations and corrective actions.
  • Oversaw the recruitment, interviewing, hiring and on-boarding of new company staff.
  • Developed plans to increase morale and engagement in order to improve job satisfaction and reduce turnover.
  • Completed in-depth Employee Relations investigations by collecting evidence and conducting interviews.
  • Developed targeted training programs to improve areas such as retention and communication skills in managers, as well as increase understanding of applicable employment laws.
  • Supported internal and external programs, cultivating professional relationships with employees to uncover opportunities for improvements and savings.
  • Improved operational efficiencies and tracking by creating filing systems to maintain confidential employee documents and reports.
  • Supported the corporate HR partners with new initiatives and projects
Belmond - Human Resources Manager
New York, NY, 03/2016 - 01/2019
  • Responsible for HR processes for a 150 million dollar food distributor center with 145 employees and 12 leaders.
  • Oversaw recruiting and retention for non-exempt and exempt talent; met the operations forecast goal for staffing.
  • Ensured new employees were set up for success by conducting on-boarding, orientation and training process per company best practice.
  • Effectively communicated organizational changes and assist the staff when needed.
  • Coordinated, managed and measured safety programs including training, compliance policy development, and workers compensation
  • Assured the distribution center complied with all federal, state and local laws governing employment
  • Managed and supported leadership team with employee performance evaluations and career development processes
  • Assisted distribution center leadership team with budget formulation and management; DC was on track to the meet the forecasted EBITDA goal
  • Encouraged Open-Door Policy which allowed an overall Employee Engagement Survey score increase by 11% from last year
  • Selected to provide HR support for the East Region and Reyes Holdings projects
Target - Executive Team Leader, Human Resources
Albany, CA, 04/2008 - 03/2016
  • Managed Human Resources for three different multi-million dollar stores with a team up to 150 team members and 14 team leaders.
  • Supervised HR Department team members by directing activities and monitoring performance.
  • Created HR solutions to supports professional and personal well-being for team members.
  • Forecasted and managed payroll for the stores.
  • Advised leadership team on appropriate coaching, corrective actions, and terminations; which led to zero approved unemployment claims.
  • Mentored high potential team members and team leaders, which resulted into store and district promotions.
  • Maintained the leadership succession plan and a talented bench for backfill purposes
  • Improved turnover goals comparison to last year by placing an emphasis on interviewing, staffing, development and retention.
  • Consistently improved federal and state law knowledge to confirm and enforce company compliance; which led to zero compliance issues.
  • Training captain for a successful store remodel.

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Resume Overview

School Attended

  • Old Dominion University

Job Titles Held:

  • Human Resource Director
  • Human Resources Manager
  • Human Resources Manager
  • Executive Team Leader, Human Resources

Degrees

  • Bachelor of Science

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