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Human Resource Director Resume Example

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HUMAN RESOURCE DIRECTOR
Summary
Obtain a position where extensive Management, Administrative and Human Resource experience will add valve.
Highlights
Manager with 15 + years' experience in supervision, operations, planning, budgeting, organization development, administrative and human resources management. Experienced in facilitating change in the workforce to support initiatives and meet organizational operating, financial and quality objectives. Demonstrated talent for recruiting, interviewing, hiring, training, directing and supervising staff. Monitored employee performance, counseling, documentation, making recommendations for skill development, additional responsibility, promotion or dismissal. The utilization of communication skills, trouble shooting and problem solving skills, while streamlining and determining optimum use of facilities and personnel.

  • New employee orientations
  • Staff training and development
  • HR policies and procedures expertise
  • Organized
  • People-oriented
  • Maintains confidentiality
Accomplishments
Customer Service
  • Administration
    • Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
    Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Experience
WV DHHR/Hopemont HospitalTerra Alta, WVHuman Resource Director08/2011 to Current26764 304-789-2411 Duties: Guide and manage the Human Resources services, policies, and programs for the staff at Hopemont Hospital. Acting as a liaison with WVDHHR, DOP, including interpreting the personnel policies and procedures of WVDHHR and DOP and ensuring their implementation at the facility level, which requires staff training. Provide direction and support to the Payroll Assistant, Office Assistant II (Timekeeper), and Supervisors. Serve as part of the Management Team, recruiting, interviewing, staffing, documentation, and disciplinary actions. Provide new hire employee orientation, development and training. Represent the facility at grievance proceedings, workers compensation and facilitates hospital compliance with legal requests and proceedings. Promote employee safety, welfare, and health by providing employee services and counseling with regards to employee rights, compensation and benefits.
West Virginia University HospitalMorgantown, WVLaundry/Housekeeping Attendants09/2009 to 08/201126508 304-598-4000 Duties: Responsibilities in all phases of laundry and sanitation within the facility. Started in Laundry department and then transferred to Housekeeping, providing daily cleaning of patient rooms (equipment, furniture, floor care, linen exchange, trash disposal, supplies) discharges, any and all extra opportunities that may arise from staff members. Reason for Leaving: Opportunity in my field of experience.
Heart To Heart Florist, LLCReedsville Masontown, WVOwner03/2009 to 09/201026547 Duties: Responsible for all phases of operations, including administrative, finance and marketing. Strong communication and rapport building skills. Resourceful, efficient, organized and flexible. Work effectively with customers, able to identify needs, tactfully answer questions. Sell products and services while maintaining integrity and exceptional customer service. Reason for Leaving: Closed business 26542 304-864-1589 Duties: Work with staff in performance of teamwork in the immediate service of customers or in ideas and activities that contributes to the improvement of the community. Ability to communicate effectively with customers, management and staff. Focusing on superior customer service. Reason for Leaving: Conflicting schedule's due to Heart to Heart Florist and WVUH.
LowesOrlando, FLAdministrative Manager10/1998 to 10/2008and Morgantown, WV 26508 Duties: Extensive responsibilities in all phases of management, operational and administrative, including finance, personnel and marketing. Able to gather, compile and analyze large amounts of information from multiple sources to create cogent, highly readable documents and providing management team with monthly and year-to-date business and financial information. Prioritize work schedules and delegate assignments. Reputation as an efficient manager of people by recruiting, interviewing, hiring and training with a record of integrity, dependability and exceptional customer service focusing on efficient resolution of disputes, complaints and discrepancies; assisting new managers and staff to become familiar with policy and operations., Motivated, detailed-oriented, friendly, personable and easy to work with possessing strong communication and organizational skills. Reason for Leaving: Company restructuring and downsizing.
Planet Hollywood/Walt Disney WorldOrlando, FLSales Associate05/1997 to 10/1998Reason for Leaving: Opportunity for management experience and financial increase with Lowes.
Wal-MartOrlando, FLSales Associate10/1995 to 05/1997Reason for Leaving: Opportunity for advancement at Planet Hollywood.
Valley Mental HealthMorgantown, WVHealth Care Provider05/1993 to 10/199526505 Reason for Leaving: Moved to Florida
Education
High School Diploma:General StudiesWest Virginia University, Morgantown, WV, US8/1990 - 5/1991 West Virginia University, Morgantown, WV General Studies
Skills
Interviewing, Recruiting, Training, Customer Service, Receptionist, Retail Sales, And Marketing, Finance, Marketing, Operations, Administrative Manager, Organizational Skills, Restructuring, Benefits, Claims, Compensation, Compensation And Benefits, Documentation, Human Resources, Liaison, Office Assistant, Payroll, Staff Training, Staffing, Workers Compensation, Associate, Sales, Sales Associate, Cashier, Exchange, Floor Care, Housekeeping, Sanitation, Increase, Alta, Budgeting, Employee Performance, Human Resources Management, Problem Solving.
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Resume Overview

Companies Worked For:

  • WV DHHR/Hopemont Hospital
  • West Virginia University Hospital
  • Heart To Heart Florist, LLC
  • Lowes
  • Planet Hollywood/Walt Disney World
  • Wal-Mart
  • Valley Mental Health

School Attended

  • West Virginia University

Job Titles Held:

  • Human Resource Director
  • Laundry/Housekeeping Attendants
  • Owner
  • Administrative Manager
  • Sales Associate
  • Health Care Provider

Degrees

  • High School Diploma : General Studies

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