Results-driven Human Resources Coordinator with years of experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers to build organizations to meet performance goals. Strong background in directing hiring practices, developing employee policies, managing employee payroll and benefits and working with the executive team to develop talent acquisition and retention goals.
Education and Training
University of IllinoisUrbana-Champaign, Expected in 05/2017 ā āMaster of Science:Library and Information Science - GPA:
Practicum - Champaign Public Library-Douglass Branch (2017)
University of IllinoisUrbana-Champaign, Expected in 05/2009 ā āMaster of Education:Human Resource Development - GPA:
Eastern Illinois UniversityCharleston, ILExpected in 05/2007 ā āBachelor of Science:Career and Organizational Studies - GPA:
Computer Skills
Word Processing: (Proficient)
Microsoft Word, Excel, Access, Publisher, PowerPoint, Outlook,
HRFE, Banner, HireTouch, Tracker I9, Nessie New Hire, ANA, Doodle, PRMS, and SUCSS.
Experience
Compass Group Usa Inc - Human Resource Coordinator Thomasville, GA, -
08/2020 to 05/2022 Full-Time 37.5 Hours a week
Coordinated the entire search and hire processes related to all positions both permanent and hourly including hiring requests, position creation and development and approvals, all search documents and approval, recruitment, candidate credential assessment, job descriptions, Interview participation and coordination, search committee training, served as diversity advocate, created and reviewed job postings, advertising, monitored applications, generated offer letters, submitted background checks, conducted reference checks, I-9's and conditional hire processing for all IHR employees
Served as primary human resource contact for units served by IHR (Illinois Human Resources). Explained human resources policies and procedures to employees. Interpreted and applied policies and procedures related to visa and green card processing.
Resolved personnel issues regarding human resources matters needing clarification, submissions, and corrections.
Managed communication regarding employee orientation and open enrollment for benefits. Sent Probation notifications to employees
Managed employee onboarding with enriching internal and external training development of both online and traditional environments.
Processed HR (Human Resources) transactions in accordance with university policy and procedures (New hires, Adjustment Notification Application), separations, employment of relatives, service in excess, job audits, salary increases, reclassification, reallocation, and rehire retiree processing)
Provided customer service on a wide variety of complex human resource issues. Recommended and assisted with the development and distribution of HR-related processes, procedures, and templates to continually improve efficiencies within the unit
Served as the initial point of contact for employee onboarding and initiating introduction of employees. Trained new employees on systems
Served as the subject expert/resource on all processes including on-boarding and exiting process
Served as the primary approver for biweekly staff payroll, communicated leave practices and policies, and ensured compliance
Processed payroll transactions in accordance with university policy and procedure (lump-sum payments, pay adjustments, and benefit payouts)
Served as IHR point of contact responsible for tracking and monitoring compliance for mandated trainings such as Ethics, Title IX, Conflict of Interest, FMLA (Family and Medical Leave Act), ANCRA notified employees of completion status, as necessary
Unit Leader for Campus Charitable Fund Drive
Tracked and monitored compliance for the completion of annual performance evaluations, and job descriptions for each IHR employee
Hired, trained, and supervised student employees as needed
Served as staffing partner focused on professional and/or custom class civil service vacancies
Worked with hiring managers to determine professional civil service staffing needs
Interpreted civil service hiring rules and processes, provided guidance to hiring managers, human resources staff, and search committees
Recruited candidates for vacancies to enhance successful execution of recruiting strategies and ensure diverse candidate pools
Reviewed approved job description with hiring manager and search committees
Initiated and developed vacancy posting for civil service vacancies and monitored all aspects of the posting process
Reviewed candidate application materials, assessing for minimum qualification as well as scoring for referral placement
Maintained contact with hiring manager and search committee through the interview and selection process to close vacancy when a candidate has accepted the offer
Developed and conducted training programs for managers and the public with the goal of improving recruitment, hiring efficiencies, and decreasing turnover
Facilitated collaborative discussion with search committee to qualify candidates
Completed all required documentation with the State Universities Civil Service System for qualification and referral of applicants
Maintained Civil service registers, removing and restoring names as needed in accordance to Civil Service rules
Maintained current knowledge of university and assigned unit(s) organizational structure, human resources policies both University and State Universities Civil Service System), federal and state employment regulations, and affirmative action goals for assigned units
Communicated with applicants regarding interest in university employment, assisting with application process or answering questions as needed
Communicated benefits of university employment to potential candidates during recruitment efforts
Represented the University at various external recruitment opportunities (job fairs, etc.), served on various search committees.
Fanatics Inc - Human Resource Associate Austin, TX, -
03/2013 to 11/2018 Full-Time 37.5 Hours a week
Consultant to all constituents within the organization, and responds to internal and external inquiries, provided guidance and or problem resolution for highly sensitive, complex, and unique human resource-related matters
Coordinated and facilitated the entire search process for Academic Professional and graduate student positions including background checks, advertising, job description development, obtaining approvals, training search committee, approve candidate evaluation tools, Diversity Advocate, generate offer letters, process H-1B visa full-time sponsored employees, maintained employee files, Processed I-9's, submitted documents in HireTouch system, recruitment and placement, closing out recruitment files, and manage careers inbox, and respond to all inquiries
Reviewed resumes, evaluated and interviewed applicants.
Performed all pre-employment processes from extending a tentative job offer Onboarded new staff and facilitated new hire orientation. Revamped onboarding new employee orientation program
Established and generated various reports to verify HR compliance.
Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions.
Developed and documented HR procedures to refine processes and drive compliance with policies. Spearheaded diversity, equity, and inclusion efforts to meet company diversity goals.
Consulted with supervisors to identify staff training needs. Conducted Researched to developed training based on staff development needs. Coordinated, implemented, and presented trainings. Evaluated and created evaluation tools for training programs. Developed a new supervisor training program and curriculum
Collaborated with Assistant Director of Human Resources and Project Manager with developing a Academic Professional search procedure manual. Maintain search manual to support policy and procedures changes
Contacted Claims Management with employee injuries to obtain clearance to be seen at Occupations Medicine
Conducted payroll duties, including processing appointments, reappointment's, employee records changes for domestic and international employees utilizing HR systems HRFE, Banner, Nessie, and Kronos
Verified documentation for processing domestic and international F1, H1 and J1 visa hiring. Assist international hires with signing up for tax class
Developed a process to hire 300 student advisers and Multicultural Advocates to optimize efficiency. Collaborated with technology to create electronic tools to assist with processing
Facilitated service in excess forms of 100 percent for Academic Professional employees.
Strengthen process by designing training materials and aids to assist staff with completing forms
Worked with the Office of Diversity, Equity, and Access (ODEA), Academic Human Resources, Staff Human Resources, Student employment, Student Affairs office, and International Student Scholar Service (ISSS) office
Gather and compile data to run various reports for audits
Served on the Student Affairs Equal Employment Opportunity (EEO) committee. Reviewed search documentation for all Student Affairs employee hires
Attended HR Systems Group and Academic Search Process meetings
Procurement credit card holder for unit, made payments, and created order logs in computer software system
Ensured Housing units are in compliance with labor laws posters. Conducted cost analysis for labor law materials
Utilized automated computer systems and software to create and maintain data and spreadsheets
provided general information and guidance concerning routine administrative processes and procedures; reviewing administrative documents for completeness; maintaining automated databases to track information and extract data used to generate documents, reports and records.
Office Support Specialist
10/2012 to 03/2013 Full-Time 37.5 Hours a week
Processed employee matters in university computer systems, assisted Human Resources Specialist and Human Resources Associate with recruiting and staffing for Civil Service, Academic Professional, extra help and student employees
Assisted domestic and international students, extra help, civil service, and academic employees fill out Nessie New Hire forms
I-9 manager, process I-9ās in tracker and Human Resource Front End transactions (HRFE)
Interpret Human Resources policy and procedures
Maintained Human Resource email inbox, respond to requests or route to appropriate staff member
Provided and assisted employees with FMLA forms, Maintain confidential files and records
Process request for new employee ID badges
Advertised Academic and Civil Service job openings on multiple online sites and in local newspapers
Tracked and filed employee probationary periods and evaluations
Anoka County, Mn - Office Support Specialist Anoka, MN, -
09/2001 to 10/2012 Full-Time 37.5 Hours a week
Oversaw daily operations of the department. Consistently communicated information to faculty, staff, students, outside agencies and community members both orally and in writing
Performed Human Resource responsibilities including job development, interviewing, hiring, training, reference checking, advertisements, recruitment, employee relations for student workers, onboarding and exiting process and maintained employment records
Processed I-9ās, Federal Work Study, non-work-study, and visiting appointments
Submitted and approved biweekly payroll for student staff
Supervised, trained, and scheduled 12 undergraduate and graduate hourly students. Facilitated student staff meetings
Administered all aspects of student staff performance, performance evaluation, feedback, employee expectations, progressive discipline, analyzes and resolves student personnel grievances mediation of staff disputes and grievances procedures in accordance with procedures and laws
Assisted with planning and implementing programs and events for faculty, staff, students, and visitors.
Served as an advocate, mentor, and advisor to students
Identified and resolved problems, made recommendations related to students, community, payments, payroll, appointment processing, travel, and events
Created and maintained reports and sensitive and confidential records.
Ordered supplies and conducted inventory audits
Created new or revised existing methods by analyzing operating practices and procedures
Processed contracts and honorariums between departments, outside agencies artists and speakers
Special Assignments: Program Coordinator for Black History Month Program, Planned, implemented, oversaw budget and contacted/selected speakers and performers; Program Advisor for 100 Strong Retention Program
Counseled students regarding academic, personal, and professional concerns. Referred students
Administered and maintained numerous programming budgets, expense accounts, and three Grant accounts ranging from 10,000 to 20,000 in university computer system
Conducted all financial and purchasing transactions. Ensured that all purchases follow University policies and procedures and that the appropriate funding source is used
Conducted, reconciled, and approved State credit card purchases.
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