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human resource consultant 2 resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Motivated Human Resources Consultant offering 10 years of experience. Well-versed in employment regulations and records management requirements, resolves complex employee issues, experienced at excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and focused team player with expertise in customer relationship management, HR proficiencies, and time management.

Skills
  • Affirmative action
  • Policies implementation
  • Personnel engagement
  • Workplace safety
  • Customer relations
  • Human Resources Management Systems
  • Sound Judgment
  • Data file transferring
  • Organization
  • Onboarding
  • Confidentiality
  • Data entry
  • Individual and group instruction
  • Proofreading and editing
  • Employee Orientation
  • Report Preparation
  • Policy Interpretation
  • Leave of Absence Transitions
  • Employee Relations
  • New Hire Onboarding
  • Termination Documentation
  • Records Management
  • Records Maintenance
  • Database Maintenance
  • Willingness to Learn
  • Time Tracking and Payroll Administration
  • Information Protection
  • Relationship Building
  • Microsoft Office
  • Adaptable to Changing Conditions
  • Benefits Administration
Experience
Human Resource Consultant 2, 11/2016 to Current
Sodexo UsaFlagstaff, AZ,
  • Conducted analysis to address Leave Without Pay Report which led to adjustments to anniversary dates for current employees
  • Created and implemented highly effective and individualized human resource solutions for clients involving protected leave.
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
  • Analyzed employment-related data and prepared reports.
  • Informed job applicants of duties and responsibilities, compensation and benefits.
  • Hired employees and processed hiring-related paperwork.
  • Prepared or maintained employment records using human resources management system software.
  • Interpreted and explained human resources policies, procedures or regulations.
  • Documented services and collected required data for evaluation.
  • Tracked patient or client care and followed through to provide service effectiveness.
  • Modified treatment plans to accommodate changes in clients' health or progress.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained or updated business intelligence tools, databases or dashboards.
Human Resource Consultant 1, 07/2016 to 11/2016
State Of WA, Dept. Of Fish And WildlifeCity, STATE,
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
  • Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions
  • Conducted analysis to address on call hours which led to audits and collection of overpayments.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
  • Planned and executed Personnel File clean-up and re-organization.
  • Utilized global HR frameworks to drive core HR processes, projects and initiatives within region.
  • Prepared or maintained employment records using human resources management system software.
Human Resource Technician, 10/2013 to 06/2016
State Of Alaska, Dept. Of PersonnelCity, STATE,
  • Supported Payroll Manager in operational improvements and resolution of underpayment and overpayment problems to deliver top-notch customer service
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
  • Successfully led key projects which resulted in becoming up to date in federally mandated Medical paperwork.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
  • Provided essential support to address individual HR needs of employees.
  • Safeguarded human resource information, maintaining employee confidence and protecting operations.
  • Established and maintained trusted relationships around organization to optimize business and employee experience.
Administrative Assistant 2, 08/2011 to 11/2013
State Of Alaska, Dept. Of FinanceCity, STATE,
  • Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions
  • Monitored multiple databases to keep track of all company inventory
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
  • Proactively identified and solved complex problems impacting operations management and business direction
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
  • Collaborated with other administrative team members, human resources and finance department on special projects and events
  • Scheduled conferences and all associated travel arrangements, including hotel, airfare and ground transportation
  • Executed special objectives and projects in response to executive team and board member requests
  • Scheduled and planned meetings and conferences, including site-to-site video conferencing calls, which helped to streamline business operations
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed
  • Managed sensitive information with discretion while providing administrative support to executive teams
Education and Training
: Business Administration, Expected in to Lower Columbia Community College - Longview, WA,
GPA:
High School Diploma: , Expected in 1993 to Robert A. Long High School - Longview, WA,
GPA:

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Resume Overview

School Attended

  • Lower Columbia Community College
  • Robert A. Long High School

Job Titles Held:

  • Human Resource Consultant 2
  • Human Resource Consultant 1
  • Human Resource Technician
  • Administrative Assistant 2

Degrees

  • Some College (No Degree)
  • High School Diploma

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