human resource associate resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Human Resources Associate with passion for performing support duties and process work within HR department. Skilled at multitasking, handling appointments, recruiting, New Hire Orientation. Follows procedures and applies HR knowledge to accomplish tasks and duties.

  • Planning & Organization
  • Problem Solving
  • Time Management
  • Flexibility/Adaptability
Human Resource Associate, 02/2022 to Current
Gamestop Corp.Baraboo, WI,
  • Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
  • Prepare and update new hire orientation materials, schedules presentation room as applicable, coordinate scheduling of subject content experts as orientation presenters, and act as the facilitator for orientation
  • Guide new hires through the onboarding experience ensuring a smooth introduction to the organization
  • Facilitate monthly 3-day orientation sessions via webinar, or as required in-person
  • Designed 30 & 60 day new hire check in program.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms.
  • Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions.
  • Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
  • Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contribute to policy development
  • Responsible for supporting staff with incentive programs as referral bonus, tuition reimbursement, and bilingual incentive policy and process questions, process forms; retain tracking spreadsheets
  • Participate in assisting other HR team members with special projects including annual department goals and audits
  • Act as a backup for HRIS support and data entry, auditing, as needed
  • Ensure HR intranet documents are up to date
Teller III, 09/2021 to 01/2022
First Midwest BankSchaumburg, IL,
  • Perform routine bank telling tasks, including making deposits, withdrawals, transfers, and cash advances, receiving loan payments, and cashing checks
  • Open and close a variety of types of accounts, process address changes, and collect security box rental fees
  • Maintain and balance the cash drawer on a daily basis by accounting for cash assigned, received, and disbursed
  • Comply and stay up-to-date with applicable laws and regulations
  • Promote strong customer and client interactions, build relationships and participate in cross-selling, and offer new products and features
  • Demonstrate good risk management decisions, including displaying solid knowledge of guidelines for fraud prevention and robbery
  • Actively contribute to meet the branch business goals, as well as individual sales and customer service goals
  • Accurately close out the the teller terminal and remit daily work to supervisor
Teller Training and Development Specialist, 02/2021 to 08/2021
First Community CorporationLexington, MN,
  • Develop curriculum for a classroom training program for new Tellers
  • Facilitate classroom training for Tellers new to their position
  • Provide Branch Managers & Teller supervisors with progress reports and further development plans for attendees of teller training
  • Conduct in-branch follow up on the progress of new trainees
  • Work closely with the Retail Training and Development Manager and Sr
  • VP – Retail
  • Banking on further enhancements to the curriculum after it has been developed
  • Use curriculum established for new hires to offer workshops to experienced members of the Teller Teams to further promote consistency & expand their skills and knowledge
  • Participate in all other training provided to tellers, including Fairmont Sales and Service
  • Training
  • Possess knowledge of applicable consumer compliance regulations as well as policies and procedures of Adirondack Bank
  • Create, seek approval and maintain up to date teller forms
  • Author or revise all teller procedures to align with current processes
  • Facilitate technical training for all new hires during orientation sessions, to include sign- on procedures, an introduction to outlook, an introduction to BVS training, etc
  • Participate in special assignments pertaining to Project Management initiatives
  • Work closely with other bank employees assigned to a project team and incorporate into the teller training curriculums all changes that pertain to project outcomes
  • Required to attend or participate in necessary compliance training, including but not limited to BSA, Security, Information Technology, OFAC, Privacy & applicable BVS courses.
Teller Supervisor, 09/2018 to 02/2021
  • Enforce policies and procedures while creating a welcoming and friendly work environment
  • Supervise the daily functions and activities of the teller line
  • Led meetings with branch staff on policies, security, and fraud prevention
  • Coached Tellers and created cooperative and competitive games to encourage them to reach sales goals and build team relations
  • Plan and prepare work schedules and keep records of employees work schedule and timecards
  • Completion of performance reviews – 90 days, quarterly, annual evaluations
  • Serve as a role model to others with regards to professionalism in both appearance & behavior
  • In 2019 I received the top performer award for teller supervisor for Q1 and Q3
  • Establish and maintain relationships with individual or business customers
  • Demonstrate excellent customer service by anticipating and meeting customer needs and demands
  • Ensure compliance with government regulations and ensure compliance with bank policies and procedures
  • Expand relationships by referring and cross selling products
  • Accurately preform account maintenance that customers may require
Education and Training
: Human Resource Management, Expected in 02/2023 to Herkimer County Community College - Herkimer, NY
High School Diploma: , Expected in 06/2015 to Camden High School - Camden, NY

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Resume Overview

School Attended

  • Herkimer County Community College
  • Camden High School

Job Titles Held:

  • Human Resource Associate
  • Teller III
  • Teller Training and Development Specialist
  • Teller Supervisor


  • High School Diploma

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