LiveCareer-Resume
Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dedicated professional with a solid background in high-volume office environments focused on delivering exceptional accounting, administrative, clerical and operational support. Experience in employing exceptional relationship-building abilities to cultivate positive rapport among clients, colleagues and management. Highly-developed communicator with outstanding skills in complex problem solving and conflict resolution.

Skills
  • Meticulous attention to detail
  • Professional and mature
  • Complex problem solving
  • Dedicated team player
  • Thrives under pressure
  • Project management
  • Accounting and Billing
  • Contracts
Experience
07/2021 to Current
Administrative Assistant - Confidential Willingboro School District Willingboro, NJ,

Full-time, 40+ hours a week

While in this position I still acted as back-up and provided phone coverage for the Human Resource Assistant.

  • Monitor and maintain the calendar for the District Director for Human Resource.
  • Schedule meetings on behalf of the District Director of Human Resources.
  • Enter in colleague information and date into the COVID-19 exposure and symptom log. Update the log as needed with additional information.
  • Review and approve or deny COVID-19 vaccination submissions to the District portal. Contact the colleague regarding any submission with incorrect information. Provide support to colleagues who need to submit their vaccination information, but are having issues.
  • Update and review the discipline log. Make sure the discipline log information is current. Provide the District Director to Human Resources support for discipline issues, including, but not limited to reviewing Notices of Concern, exhibits and reconciling absence log.
  • Send the agenda and prior meeting notes for the monthly Human Resource meeting. Take the notes for the meeting and provide them in a timely manner.
  • Take notes for Human Resource related meetings that need to be documented.
  • Log approved CSEA Union Release Time.
  • Review and approve or deny Catastrophic Leave forms. Provide the completed spreadsheet to Payroll.
  • Notify CSEA of all Sign Language interpreter requests that had to be done by outside companies. Worked with Stacy to create a log to keep track of the instances.
  • Review and process the LiveScan bill on a monthly basis.
  • Keep track of absences, overtime and comp. time of Human Resource colleagues.
  • Assist the Director of EEO and Diversity and their Administrative Assistant with the New Employee Orientation.
  • Other duties as assigned.
06/2021 to 07/2021
Human Resource Assistant Frozen Beverage Dispensers San Antonio, TX,

Full-time, 40 hours per week

While performing the duties listed below I have also found ways to streamline and make tasks more efficient/easier to perform. This includes, but is not limited to, adding formulas to spreadClaire where the same information is entered more than once, creating templates of annual spreadClaire with all necessary tabs and information, and writing step-by-step instructions for tasks to lessen the training time should the position need to be filled temporarily again. All changes were done with the blessing of the colleague who will return to the position.

  • Answer the District Office phone line and direct calls to the appropriate colleague.
  • Receive and process all USPS mail for the district office on a daily basis.
  • Process all Human Resource and Personnel Commission mail. Start the process for all EDD notices, e-mailing a copy to the appropriate colleague.
  • Enter LiveScan (finger printing) receipt and form information into the appropriate spreadsheet. Making comments and/or highlighting cells for missing and/or skipped information.
  • Reconcile all LiveScan receipts and payments once all receipts and payments for a specific week have been received. Provide receipts and payments to the Accounting department. Save a copy of what was provided until completed copy from the accounting department has been received.
  • Review and approve or deny COVID-19 vaccination information submissions on the District portal. Contacting the colleague if there is an issue with their submission. Working with the TIS contact for the District Portal for any issues related to the portal.
  • Create new hire classified files and file them in the general file room. This includes, but is not limited to general filing needs and correcting any files out of place or files that have loose paper.
  • Update DO and Campus phone directory on a monthly basis.
  • Update DO and Campus organizational charts on a monthly basis.
  • Request service for Human Resource/Personnel Commission as needs arise from varies other departments.
  • Other duties as assigned.
10/2019 to 03/2021
Grant & Contract Analyst University Of Washington Seattle, WA,

Full-time, 40+ hours a week

While in this position I also handled almost all of the Administrative Assistant duties.

The programs I used the most for this position are Kaufman Hall (budget), Microsoft Office Suite programs, Adobe Pro, Adobe Sign, PeopleSoft (accounting), New Innovations, Cloud-based programs for service tickets, Cerner, and Kronos. The highlights of tasks and projects assigned to me are listed below.

  • Manage 40+ contracts with physicians and/or physician groups.
  • Review GME physician time Claire for appropriate billable items, physician resident evaluations, and valid physician resident rotations.
  • Answer all questions or concerns about physician pay. Review rates on an annual basis and compare to 75th percentale of Central Valley rates for the specialty.
  • Assist physician residents with questions about their pay or direct them to a colleague for further assistance.
  • Notify leadership of billing concerns for hours and discrepancies.
  • Process all vendor invoices associated with GME.
  • Manage the budget and cost center for our main GME department as well as assist with all 5 other budgets and cost centers.
  • Manage accounting invoices for GME program's grants for over 4 different grants. This includes reviewing the grant accounting reports submitted for payment.
  • Assist in applying for grants for multiple programs, including in gather current information. Applied for and received a combined total of $3.150 million grant funds.
  • Assist the Director and Program Coordinators with employee and/or resident recruitment.
  • Project Manager for all GME locations (new and old), list included in Accomplishments section.
  • Managed all maintenance, environmental service, technical support, and room reservation requests for all programs and our main department. This included managing the service for 3 locations and over 20 computers.
  • Manage all large events for our department, list included in Accomplishments section, of our resident lounge and workrooms.
  • Participated in meetings, take minutes, created and follow up on the punch out list, etc.
11/2018 to 10/2019
Administrative Assistant Common Spirit Sacramento, CA,

Full-time, 40+ hours a week

After a short period of time the Director of GME trusted me with an increase in duties, including project management, as well as treating me as the office manager.

The programs I used the most are Microsoft Office programs, Adobe Pro, New Innovations, Cloud-based programs for service tickets, and Cerner. The highlights of tasks and projects assigned to me are listed below.

  • Managed GME Director's calendar (as well as 3 department calendars) and provided text or verbal reminders of upcoming meetings and events.
  • Assist the GME Director and Program Coordinators with program and administrative needs; including, but not limited to drafting correspondences for either review or submission for disbursement, compile information for handouts, binders, or presentations, physician resident personnel files, data entry of physician resident information and extracting it to a spreadsheet, assist with physician resident recruitment season, proctor exams, etc.
  • Managed all maintenance, environmental service, technical support, and room reservation requests for all programs and our main department. This included managing the service for 3 locations and over 20 computers.
  • Ordered catering service for all program needs.
  • Answered the department main phone line and provided messages when necessary to colleagues as well as their residents (GME has over 50 physician residents). Answered the phones line of colleagues when they were away from their office for extended periods of time.
  • Project manager for all GME locations (new and old), list included in accomplishments section.
  • Run reports and use New Innovations as necessary.
  • Manage and coordinate all large events for our department, list included in Accomplishments section.
07/2004 to 11/2018
Finance Specialist, Commission Accounting SCF Securities, Inc City, STATE,

Full-time, 40+ hours a week

I was hired as a temporary receptionist with light accounting and compensation data entry duties in 2004. A month after my contract was bought out and I was hired as a permanent employee. Throughout the years, my hard work and dedication was recognized by my supervisors by being provided additional responsibility, training, and title recognition. The programs I used the most was WinOps, Mustang, and Sycamore (SalesForce based database), Quickbooks, Microsoft Office programs, and Adobe Pro. The highlights of tasks and projects assigned to me are listed below.

  • Maintained and monitored the pay rate information for over 175 advisors and the finance entity(ies) they are affiliated with.
  • Entered the compensation received for the 175+ advisors into our database. Processed an average of 250 commission statements and an average of 5,000 lines of activity per month from multiple investment and insurance companies for 3 different entities.
  • Provide colleagues and representatives excellent customer service.
  • Answer questions and/or research/analyze information about pay rates, products, pay period schedules, etc. as well as provide forms, reports, etc. as requested.
  • Audit all of our advisor commission rates and payments prior to the weekly payment.
  • First contact in the debt collection process.
  • Maintained the compensation information for over 100 investment companies and all of the products.
  • Scanned and archived all statements and commission related notices from investment companies.
  • Reviewed advisor contracts on an annual basis and as they joined the firm.
  • Reviewed new agreements with investment companies, focusing on the compensation and terms of the agreements.
  • Maintained the notes of any changes made to the investment companies and their products.
  • Provided reports and notes on an as needed basis to the Chief Compliance Officer for compliance review or SEC, FINRA, and/or MSRB audits.
  • Assisted the Chief Financial Officer with our annual Accounting audit for the last 5 years of tenure.
  • Assist staff and advisors as needed.
Accomplishments

Saint Agnes Medical Center and SCF Securities, Inc

09/2020

Project Manager of our newly granted resident rounding room and leadership offices space. Participated or lead meetings, took minutes, created a punch out list, etc.

09/2020

Project Manager of our Emergency Medicine Residency space. Participated or lead meetings, took minutes, created a punch out list, etc.

09/2019

Project Manager of our resident lounge and workrooms. Participated in meetings, took minutes, created a punch out list, etc.

07/2019

Project Manager of our resident lounge, classroom, and call rooms. Participated in meetings, took minutes, created a punch out list, etc.

2019 – 2020 Grand Round lectures

Provided GME residents and Saint Agnes Medical Center colleagues lectures from outside specialists. This ranged from medical specialties to how to become a patient advocate in healthcare laws and wellness.

2019-2020 GME events

Lead on all large events (150+ people), including managing the budget, working with other departments, vendors, etc. The events are annual and include Match Week, Match Day, Onboarding weeks, White Coat Ceremony, Resident Meet and Greet, GME Residency Townhall, and Welcome and Awards banquet.

06/2016 Database transition

An integral part of the executive team in transferring to a new database and analyzing the information in both until the transfer was complete. The transition was going from 3 databases programs to one cloud-based website. Double entry into both system of commission, payroll, pay rates, etc. during transition.

12/2006 Database transition

Participated in transferring to a new database and analyzing the information in both until the transfer was complete. Double entry into both system of commission, payroll, pay rates, etc. during transition.

Education and Training
Expected in 02/2020
: Crucial Conversations – Management Course
Saint Agnes Medical Center - Fresno, CA,
GPA:
Expected in 06/2019
: Just Culture – Management Course
Saint Agnes Medical Center - Fresno, CA,
GPA:
Expected in 2018
: A3 Thinking - Management & Problem-solving Course
Saint Agnes Medical Center - ,
GPA:
Expected in 03/2012
: Series 7 FINRA License
FINRA - Fresno, CA,
GPA:

General Securities Representative Examination

Expected in 06/1998
High School Diploma:
Los Banos High School - Los Banos, CA,
GPA:

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Resume Overview

School Attended

  • Saint Agnes Medical Center
  • Saint Agnes Medical Center
  • Saint Agnes Medical Center
  • FINRA
  • Los Banos High School

Job Titles Held:

  • Administrative Assistant - Confidential
  • Human Resource Assistant
  • Grant & Contract Analyst
  • Administrative Assistant
  • Finance Specialist, Commission Accounting

Degrees

  • High School Diploma

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