human resource assistant resume example with 18+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Responsible Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft Windows and history achieving high data output. Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Systematic and knowledgeable with strong attention to detail and strong work ethic.

  • Human resources specialist
  • Process optimization
  • Program Files Maintenance
  • Correspondence Handling
  • Employee timesheet processing
  • Relationship building
  • Time management
  • Documentation and reporting
  • Customer and client relations
  • Team building
  • Multi-line Telephone Systems
Ursuline High School Youngstown, OH, Expected in High School Diploma : - GPA :
Bowling Green State University Bowling Green, OH Expected in : Education of Individuals With Multiple Disabilities - GPA :
  • ServSafe Manager
  • Certification in Food Protection - Ohio Department of Health
  • Notary Public
Work History
Frozen Beverage Dispensers - Human Resource Assistant
San Antonio, TX, 01/2015 - Current
  • Improved productivity initiatives while coordinating itineraries and scheduling appointments.
  • Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
  • Verified and investigated employment claims and data.
  • Recruited and screened qualified potential employees.
  • Managed employee exit interviews and paperwork.
  • Tracked various statistics and kept detailed records to support human resources department.
  • Created and completed personnel action forms for all hires, terminations, title changes and terminations.
  • Organized new employee orientation schedules for all new hires.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Assisted with on-boarding process of 250 new hires in an academic year.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Completed human resource operational requirements by scheduling and assigning employees.
Crown Castle Usa Inc - Team Leader Supervisor
Baltimore, MD, 06/2008 - 01/2015
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Managed company operations, including staff hiring, training, development, scheduling and supervision.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Oversaw talented team of 30 associates by actively communicating project information, remedying issues and delivering positive feedback.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
Toledo Molding & Die - Executive Administrative Assistant
City, STATE, 08/1988 - 08/1994
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Handled all scheduling for CEO's calendar and prepared meeting agenda and materials.
  • Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
  • Accomplished special objectives and projects according to requests from board members.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Managed CEO's complex and frequently changing travel arrangements and coordinated pre-planning of trips.
  • Allocated executive tasks and managed complex calendars and administrative functions.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Additional Information

I was privileged to be able to stay at home with my children to raise them and during that time was very active in scouting and as a room organizer in their schools. I am a Lake township resident of 30 years and serve on the Zoning Board of Appeals.

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Resume Overview

School Attended

  • Ursuline High School
  • Bowling Green State University

Job Titles Held:

  • Human Resource Assistant
  • Team Leader Supervisor
  • Executive Administrative Assistant


  • High School Diploma

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