Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
My objective is to obtain a position, where I can utilize my previous excellent human resource experience and communication skills, to effectively and efficiently, service the public in a professional and helping manner, while being an asset to the company
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
01/2016 to Present Human Resource Assistant First United Methodist Church | Santa Rosa Beach, FL,
  • Full-Time 40hrs/week) Preparing letters and completing documents for employment verification requests *Updating personal information in Peoplesoft *Payroll Processing *Verifying accuracy for time entry * Entering Employee Discipline Reports *Creating, maintaining, and filing of all employee personnel and medical files in the HR filing system *Facilitating file reviews for past and present employees * Calculating and inputting Temporary Assignment Requests * Inputting Beneficiary information * Processing subpoena requests for information by a specified deadline *Answering phones and assisting the public *Continuous knowledge in HRIS *Building productive, collaborative relationships with employees, and HR business partners *Providing administrative support for the HR manager *Assisting with special projects assigned *Processing outside employment information *Processing new hires, separations, leave of absences/returns from leave Typist, November 2014 - January 2016 (Full-Time 40hrs/week) Greeted and assisted visitors arriving into the department *Printed and input resumes and applications into the SIGMA system *Picked up and distributed the mail *Filed employment applications and resumes in their proper place *Ensured that all Orientation documents are prepared and stocked *Updated the Job Announcement Board Assisted in the recruitment process *Answered phones and assisted the public *Utilized Peoplesoft to complete employment verification letters and documents *Scheduled medical appointments for new hires and random drug screens *Met with new hires to complete paperwork *Performed background check on potential new hires *Prepared scheduling notices, rejection letters, and requests for additional information to applicants *Proficient in HRIS *Responded to applicants regarding job openings *Assembled new hire orientation information packets.
01/2015 to 04/2015 Tax Preparer Wimbush & Associates | Fort Oglethorpe, GA,
  • Seasonal- hours varied).
  • Completed Jackson-Hewitt Tax Preparation Course *Prepared simple and complex tax returns for taxpayers *Filed client documents in their proper place *Scheduled appointments *Computed taxes owed by following the federal, state, and local tax codes *Answered phones and provided proper tax information.
06/2013 to 01/2014 Hazard Claims, Insurance Coordinator American Family Care, Inc. | Sun City Center, FL,
  • Full-Time 40hrs/week).
  • Filed hazard claims on behalf of mortgage companies for property damages incurred pre and post-sale *Served as the primary point of contact between insurance adjusters and the mortgage companies, set up appointments to access property damage *Utilized all resources to effectively bring all claims to conclusion *Provided ongoing claim status reports via Outlook, mail, fax, and telephone for the duration of the claim *Prepared supporting evidence documents and letters for insurance adjusters utilizing Microsoft Word and Excel.
08/2011 to 10/2012 Manager Trainee Usaa | City, STATE,
  • Input customer data into the computer system in order to process reservations and rental contracts *Communicated effectively to build strong rapport and lasting relationships with customers and businesses *Provided administrative support to the branch manager and front desk representation *Filed insurance rental contracts by month rental began *Kept record of car inventory and branch transactions using Microsoft Excel spreadsheets *Assisted customers by making reservations and answering questions at the counter and via telephone *Contributed to individual and team success by exceeding sales goals *Utilized office equipment and Lotus Notes to submit and receive information to insurance companies and body shops.
03/2006 to 08/2008 Teller II KEY BANK | City, State,
  • Time 40hrs/week).
  • Provided excellent customer service while offering new products to customers *Effectively handled customer's personal and confidential records *Opened and closed the branch and followed banking procedures *Supervised and had override authority over other teller transactions and assisted the Team Lead in training new hires *Answered a multi-line telephone system and responded to inquiries on banking products * Input customer information into the Teller 21 system to process transactions *Alphabetized customer signature cards for new accounts opened *Received and distributed the mail to the appropriate recipients *Oversaw inventory and placed office supply orders *Balanced cash for my personal cash drawer and the vault- Ordered cash weekly for the branch *Made reports daily of the ATM cash checking for accuracy.
Expected in August 2011 Bachelor of Arts | Journalism and Promotional Communications/Advertising CLEVELAND STATE UNIVERSITY, CLEVELAND, OH GPA:
Journalism and Promotional Communications/Advertising
Expected in August 2009 Associate of Arts | Journalism and Mass Communications CUYAHOGA COMMUNITY COLLEGE, HIGHLAND HEIGHTS, OH GPA:
Journalism and Mass Communications
administrative support, ATM, banking, contracts, client, excellent customer service, fax, filing, HRIS, HR, insurance, inventory, Team Lead, letters, Lotus Notes, access, Microsoft Excel, Excel, mail, office, Outlook, Microsoft Word, multi-line telephone, office equipment, Payroll Processing, Peoplesoft, personnel, rapport, recruitment, sales, scheduling, SIGMA, spreadsheets, tax, taxes, Tax Preparation, tax returns, telephone, Answering phones, phones, Typist

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Job Titles Held:

  • Human Resource Assistant
  • Tax Preparer
  • Hazard Claims, Insurance Coordinator
  • Manager Trainee
  • Teller II


  • Bachelor of Arts
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