My objective is to obtain a position, where I can utilize my previous excellent human resource experience and communication skills, to effectively and efficiently, service the public in a professional and helping manner, while being an asset to the company
Human Resource Assistant01/2016 to CurrentCOUNTY OF WAYNEDETROIT, MI
Full-Time 40hrs/week) Preparing letters and completing documents for employment verification requests *Updating personal information in Peoplesoft *Payroll Processing *Verifying accuracy for time entry * Entering Employee Discipline Reports *Creating, maintaining, and filing of all employee personnel and medical files in the HR filing system *Facilitating file reviews for past and present employees * Calculating and inputting Temporary Assignment Requests * Inputting Beneficiary information * Processing subpoena requests for information by a specified deadline *Answering phones and assisting the public *Continuous knowledge in HRIS *Building productive, collaborative relationships with employees, and HR business partners *Providing administrative support for the HR manager *Assisting with special projects assigned *Processing outside employment information *Processing new hires, separations, leave of absences/returns from leave Typist, November 2014 - January 2016 (Full-Time 40hrs/week) Greeted and assisted visitors arriving into the department *Printed and input resumes and applications into the SIGMA system *Picked up and distributed the mail *Filed employment applications and resumes in their proper place *Ensured that all Orientation documents are prepared and stocked *Updated the Job Announcement Board Assisted in the recruitment process *Answered phones and assisted the public *Utilized Peoplesoft to complete employment verification letters and documents *Scheduled medical appointments for new hires and random drug screens *Met with new hires to complete paperwork *Performed background check on potential new hires *Prepared scheduling notices, rejection letters, and requests for additional information to applicants *Proficient in HRIS *Responded to applicants regarding job openings *Assembled new hire orientation information packets.
Tax Preparer01/2015 to 04/2015JACKSON-HEWITT TAX SERVICECLAWSON, MI
Seasonal- hours varied).
Completed Jackson-Hewitt Tax Preparation Course *Prepared simple and complex tax returns for taxpayers *Filed client documents in their proper place *Scheduled appointments *Computed taxes owed by following the federal, state, and local tax codes *Answered phones and provided proper tax information.
Filed hazard claims on behalf of mortgage companies for property damages incurred pre and post-sale *Served as the primary point of contact between insurance adjusters and the mortgage companies, set up appointments to access property damage *Utilized all resources to effectively bring all claims to conclusion *Provided ongoing claim status reports via Outlook, mail, fax, and telephone for the duration of the claim *Prepared supporting evidence documents and letters for insurance adjusters utilizing Microsoft Word and Excel.
Manager Trainee08/2011 to 10/2012HERTZ LOCAL EDITIONMAPLE HEIGHTS, OH
Input customer data into the computer system in order to process reservations and rental contracts *Communicated effectively to build strong rapport and lasting relationships with customers and businesses *Provided administrative support to the branch manager and front desk representation *Filed insurance rental contracts by month rental began *Kept record of car inventory and branch transactions using Microsoft Excel spreadsheets *Assisted customers by making reservations and answering questions at the counter and via telephone *Contributed to individual and team success by exceeding sales goals *Utilized office equipment and Lotus Notes to submit and receive information to insurance companies and body shops.
Teller II03/2006 to 08/2008KEY BANKGARFIELD HEIGHTS, OH
Provided excellent customer service while offering new products to customers *Effectively handled customer's personal and confidential records *Opened and closed the branch and followed banking procedures *Supervised and had override authority over other teller transactions and assisted the Team Lead in training new hires *Answered a multi-line telephone system and responded to inquiries on banking products * Input customer information into the Teller 21 system to process transactions *Alphabetized customer signature cards for new accounts opened *Received and distributed the mail to the appropriate recipients *Oversaw inventory and placed office supply orders *Balanced cash for my personal cash drawer and the vault- Ordered cash weekly for the branch *Made reports daily of the ATM cash checking for accuracy.
Bachelor of Arts: Journalism and Promotional Communications/AdvertisingAugust 2011CLEVELAND STATE UNIVERSITYCLEVELAND, OHJournalism and Promotional Communications/Advertising
Associate of Arts: Journalism and Mass CommunicationsAugust 2009CUYAHOGA COMMUNITY COLLEGEHIGHLAND HEIGHTS, OHJournalism and Mass Communications