human resource administrator resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Forward-thinking Office Manager/HR offering 5+ years of benefits administration expertise. Skilled in analyzing, team building, updating and documenting employee policies regarding training, performance evaluation and grievance management. Proficient in drafting HR documents such as job descriptions, payroll, policies, and compensation structures. Organized and efficient Office Manager supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service.

  • Budgeting
  • Payroll administration
  • Payroll Processing
  • Events Preparation/Coordinating
  • Policy and Procedure Development
  • Transcribing
  • Personnel File Management
  • New Employee Training
  • Onboarding
  • Conflict Resolution
  • New Hire Orientation
  • Specialized HR projects
  • Skilled in Microsoft
  • Organizational Development
  • Benefits and compensation
  • Recruitment
  • File and records management
  • Contract Negotiation
  • Training and mentoring
  • Team Building
Work History
Human Resource Administrator, 12/2017 - Current
Citizens Woburn, MA,
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Used Microsoft to create new files, charts, and projections for the company.
  • Prepared all human resource documentation, including new hire letters, employee contracts and company policies.
  • Addressed employee conflicts with appropriate urgency, following all company procedures.
  • Worked directly with patients with questions regarding medical benefits, co-pays, and concerns with staff.
  • Acted as an liaison between employees, owners and Providers in company with maintaining strict confidentiality with all parties involved.
  • I managed multiple projects at the same time such as health fairs, credentialing Providers, new projections for the year and maintaining my day to day duties.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Devised hiring and recruitment policies for 15-employee company.
  • Conducted hiring boards, contacts with insurances, educated patients and employees on insurance benefits, trained new employees on work responsibilities and conducted the new hire process and exit process. Also putting together advertising for open positions.
  • Prepare payroll and have a working knowledge of it so I can address concerns with employees when it may arise.
  • Prepare employee contracts and make sure they understand it.
  • Maintain files, not only on employees, but patients also.
  • Prepare travel arrangements for employees and Providers.
Business Owner, 12/2014 - 12/2017
Comfort Systems Usa Asheville, NC,
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 10% Yearly.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Put together realistic budgets based upon costs and fees for effectively operating business.
  • Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Verified parts and materials through audit inspections and independent checks.
  • Hired/Terminated employees, which included the advertisement, screening and interviews of all employees. 15 employees total for the business.
  • Maintained files, accounts, permits and payroll.
  • Learned and remained updated on statutory requirements and regulations.
  • Applied human resources expertise to optimize hiring, training and performance.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Reconciled daily sales, returns and financial reports.
Plumber, 01/2014 - 12/2017
Scarborough Plumbing City, STATE,
  • Provided emergency services to install and repair toilets, water heaters, appliances and showers to maintain 100% customer satisfaction ratings.
  • Assisted with repairs to steam, drainage and sewer lines.
  • Filled pipe systems with water and air to determine location of leaks.
  • Inspected sewers and piping systems to assess quality and condition.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.
  • Complied with all state plumbing codes throughout duration of each project.
  • Accurately measured piping, cutting to fit where needed.
  • Prepared detailed records of all project tasks from start to finish.
  • Repaired plumbing systems, components and equipment.
  • Worked as a team leader.
  • Put in new septic systems.
  • Installed valves, hangers, supports and flanges inside piping systems.
  • Inspected structures to avoid any obstruction and delays throughout project.
  • Selected type and size of piping required for each project.
  • Obtained all necessary permits required for each job.
High School Diploma: , Expected in 05/1994
Thatcher High School - Thatcher, AZ,
Status -
POST Certification: POST Certification, Expected in 03/1998
Central Arizona College - Coolidge, AZ
Status -
License Practical Nurse: Nursing, Expected in 05/2013
Eastern Arizona College - Thatcher, Az ,
Status -

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Resume Overview

School Attended

  • Thatcher High School
  • Central Arizona College
  • Eastern Arizona College

Job Titles Held:

  • Human Resource Administrator
  • Business Owner
  • Plumber


  • High School Diploma
  • POST Certification
  • License Practical Nurse

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