Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Consult and build rapport with clientele, perform skin analysis; provide facial treatments, chemical peels, back treatments, massage, body wraps, and aromatherapy treatments.
  • Educate and inform clients with product recommendations post facial and hair removal (wax) services.
  • Adhere to safety standards with proper cleaning, disinfection, and sanitation practices throughout the day.
  • Make recommendations to seek medical attention for areas that are out of scope of skin care, waxing, and lash application needs.
  • Upsell new and existing clients with packaged series for facials, back and body treatments.
01/2011 to 01/2011
  • Balanced general journal entries, track ledgers and invoices for accuracy, and input corrections for manual and electronic review
  • Examined, analyzed, and verified accuracy and completeness of Return Transcript of Tax Return for income verification requests.
  • Used sound judgment for incidents of tax fraud and communicate with law enforcement, federal agencies, and taxpayers regarding indications of identity theft.
  • Communicated with financial institutions and public housing agencies regarding Mortgages, Collections, and Housing Assistance and cooperated with SBA.
  • Processed undeliverable checks following up with written and verbal correspondence to taxpayer's.
  • Developed and evaluated information by researching and conducting telephone interviews.
  • Interpreted variations of Individual Master and Business Master File Returns along with filing requirements of Fiscal and Year End tax periods.
  • Compiled reports and maintain records of submission and transaction completion.
  • Generated invoices providing clear and concise instruction to taxpayers and third party/participants in correction of errors and re-submission of documentation for payment approval.
  • Research database for amendments, adjustments, and code and edit entries using automated system.
  • Assisted taxpayers with filing requirements and exemptions, deductions, credits, tax law, forms and publications, VITA locations, obtaining Tax and Employer Identification Number, and other applicable procedures. DATA TRANSCRIBER / DOCUMENT PERFECTION CLERK
  • Processed business and individual master file forms and remittances received via lockbox and transcribed deposit payments, credits/transfers, and adjustments for original entry.
  • Checked for erroneous data and accuracy per Quality Control in data key verification.
  • Amended and rejected work not meeting established standards and refer to supervisor any problems on meeting performance standards.
  • Processed and suspended blocks for purging and routed documents and correspondence in form of letters, powers of attorney, illegible documents and schedules to appropriate function for processing.
  • Maintained current knowledge of procedures, policies and directives, answered questions, and provided both classroom and OJT instruction to employees.
  • Pulled documents received on batched carts by document locator number and receive date for verification collected on an output report.
  • Verified deleted batches and single documents are indicated on DLN folder and initiated route to appropriate area for further review.
  • Prepared documents for scanning by detaching Forms W-2, correspondence, and unnecessary schedules, from the returns; removed staples and paper clips, and made necessary repairs to ensure documents are scannable.
  • Batched completed documents of work onto cart in ascending order by programs and cycle dates indicating ready for distribution to Code & Edit.
  • Supported functions of the Human Resources department including updating employment records, bi-weekly payroll, benefits, and providing policy and procedure assistance.
  • Prepared reports using spreadsheets, assisted new hires with onboarding process, and researched issues pertaining to Workers Compensation.
  • Processed new hire, re-hire and termination paperwork, updated direct deposit information, input and managed time clock hours, and processed on demand checks for multistate and Canadian employees.
  • Complied with federal, state, and local pay and tax regulations, garnishment rules and other legal requirements.
  • Resolved routine issues, responded to inquiries, and interacted with management via verbal communication to all US and Canada sites. US Bank, Cincinnati, OH RECRUITING ASSISTANT - TEMP TO HIRE
  • Assisted Recruiters and Human Resource Management with new hire and termination files, interviewing, and FBI background checks.
  • Directed incoming visitors to appropriate areas of interest and provided assistance via multi-phone line system.
  • Organized and set up training rooms and assisted with I-9 verification forms, while adhering to compliance and high confidentiality standards.
  • Maintained inventory orders of supplies, backed up assistance to weekly payroll processing, and security checks.
  • Conducted orientations for new and rehire purposes and created job postings on an as needed basis. 2007 - 2009
Expected in
High School Diploma:
Hamilton High School - Hamilton, OH
Hamilton High School, Hamilton, OH High School Diploma, Graduated June 2006
Expected in
Broadway Beauty Academy - San Juan Capistrano, CA
Broadway Beauty Academy, San Juan Capistrano, CA Lash Extension Artistry Certificate, May 2015
Expected in
California Hair Design Academy - La Mesa, CA
California Hair Design Academy, La Mesa, CA Esthetics Certificate, Expected Graduation July 2015
Lash Extension Artistry Certificate Esthetics Certificate, Expected Graduation July 2015
Accounting, Adjustments, Clerk, Clips, Collections, Compiled Reports, Correspondence, Credit, Database, Documentation, Excellent Written And Verbal Communication Skills, File, Filing, Invoices, Journal, Lockbox, Payments, Quality Control, Scanning, Tax Law, Telephone, Written And Verbal, Clients, Safety Standards, Sanitation, Automated Payroll, Basis, Benefits, Bi, Business Intelligence, Claims, Compensation, Fbi, Human Resource Management, Human Resources, Interviewing, Inventory, Multi-phone, New Hires, Onboarding, Payroll, Payroll Processing, Recruiting, Recruiting Assistant, Security, Training, Workers Compensation

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School Attended

  • Hamilton High School
  • Broadway Beauty Academy
  • California Hair Design Academy

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  • Certificate

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