LiveCareer-Resume

human resource administrative resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Planning and organization
  • Accounts payable and receivable
  • Understanding of HR policies
  • Assessing performance
  • Administrative skills
  • Technologically savvy
  • Time management
  • Personnel records maintenance
  • Hiring and retention
  • New hire orientation
  • Compliance
  • Recruitment and hiring
  • Staffing and recruiting professional
  • Leadership development
  • Employee handbook development
Education and Training
Holmdel High School Holmdel, NJ Expected in 06/2016 High School Diploma : - GPA :
Waters And Sims Redbank, NJ, Expected in 11/2017 Hospitality : Hospitality Administration And Management - GPA :
Experience
Erickson Living - Human Resource Administrative
Hingham, MA, 01/2020 - 07/2020
  • Automated office operations, including record tracking and data communications.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
  • Developed benefits presentations for [Type] and [Type] sessions tailored to each client's needs.
  • Supported human resources, controlling resume flow within applicant tracking system.
  • Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
  • Developed and maintained training materials and benefits packets for new hires.
  • Supported SEO initiatives to improve content, keywords, and branding.
  • Corresponded with social media clients to utilize positive feedback and posts to better promote the brand.
  • Built and leveraged professional network connections which provided continuous and relevant applicant sources across diverse industries and experience levels.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Reviewed referral candidates and contacted qualified individuals to request applications.
  • Contacted all job applicants to inform of application status.
  • Prepared and submitted listing of qualified applicants to [Job title] for review and coordinated next-phase interviews with management team and potential candidate.
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Answered calls to help over [Number] customers each [Timeframe].
  • Managed more than [Number] incoming calls per day.
Walgreens - Bartender
Carrollton, TX, 03/2019 - 09/2019
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Prepared and served over [Number] drinks per shift in high-volume [Type] environment.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Trained [Number] new bartenders to increase knowledge of drink preparation and upselling techniques.
  • Cleaned utensils, dishes and glasses for customer use.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Consulted with customers regarding [Product or Service] needs, addressing [Type] concerns.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Provided outstanding [Type] service to new and long-standing customers by attending closely to concerns and developing solutions.
Sally Beauty Supply - Beauty Consultant
City, STATE, 02/2018 - 06/2018
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Recommended appropriate products to meet customers' individual needs.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Offered every customer immediate and targeted attention to meet needs and promote [Product or Service] offerings.
  • Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Greeted customers and responded to informational requests.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Arranged updated promotional displays every [Timeframe].
  • Processed returned items in accordance with store policy.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Resolved issues with cash registers, card scanners and printers.
  • Stayed up to date on current item discounts to support promotions.

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Resume Overview

School Attended

  • Holmdel High School
  • Waters And Sims

Job Titles Held:

  • Human Resource Administrative
  • Bartender
  • Beauty Consultant

Degrees

  • High School Diploma
  • Hospitality

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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