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hr training and development manager resume example with 9+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Talented professional with a passion for people. I love to work and strive everyday to add value to myself through learning, to others through support, and to the business through delivering on objectives and goals. Each week bring new challenges, new goals to reach, and new learnings. My goal is to always add value to my team, others, and the business.

Accomplishments
Skills
  • Objectives and Goal creation
  • Management Staff Collaboration
  • Training Needs Analysis
  • Training Workshops
  • On-the-Job Training
  • Instructor Training
  • Training Program Modification
  • Critical Thinking
  • Planning and Organization
  • Leadership Development
  • Training Budgets
  • Training Program Development
  • Decision Making
  • Instructor Evaluations
  • Training Program Assessment
  • Group Trainings
  • Employee Coaching
  • Workflow Process Improvement
  • Curriculum Development
  • Project Management
  • Human Resource Management
  • Sales Team Development
  • Task Prioritization
  • Content Development
  • Training Methods
  • Reporting and Documentation
Work History
07/2019 to Current HR/Training and Development Manager Avantor | Rensselaer, NY,
  • Launched Training and Development department and aligned it to HR.
  • Manage Training and Development department to optimize development of learners.
  • Manage, research, design, and deliver training workshops.
  • Researched and implemented an LMS and Training Database.
  • Set objectives, goals, strategies and measures for the department to align with business goals..
  • Design and deliver Leadership training incentives on six critical skills.- Critical Thinking, Planning and Organization, Strategic Planning, People Management, Influencing, and Budget Management
  • Implement new learning strategies depending upon employees' skill levels.
  • Drives departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
  • Researches and obtain relevant course materials to achieve training objectives.
  • Develops surveys to identify training needs based on projected production processes and changes.
  • Create an onboarding experience for all new hires.
  • Support HR incentives with implementation of ADP.
  • Corporate Recruiting.
  • Backup payroll.
09/2017 to 07/2019 Sr. HR Generalist Soracom | Chicago, IL,
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Created new onboarding experience and expectations for leaders bring on new talent.
  • Maintained work structure by updating job requirements and job descriptions for positions.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
  • Created safety tracking through the use of pivot table.
  • Advocated for staff members and counsel supervisors to identify and resolve conflicts.
  • Completed projects on time and under budget while resolving complex issues for senior leaders.
  • Delivered consultative services and recruited qualified and diversified candidates for employment.
  • Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Developed strategies to increase employee satisfaction and reduce turnover.
01/2012 to 08/2017 HR Recruiter NCL Graphic Specialties, Inc. | City, STATE,
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
  • Used Boolean searches to develop applicant portfolios for expected openings.
  • Compiled and produced qualified candidates' information for the manager's review and liaised between parties to coordinate formal, management interviews.
  • Operated and maintained applicant tracking and candidate management systems.
  • Facilitated all new employee orientations to foster positive team attitude.
  • Verified applicant references and employment details.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Managed the daily schedule, along with the vacation schedule for employees to support the Director of Operations.
  • Partnered with temp agencies and managed the daily schedule of 30-40 temporary help employees for a 24/5 operation and two locations.
  • Worked with IT to develop a temporary help time tracking system.
  • Supported HR benefit and payroll administrator.
  • Improved office efficiency by effectively managing internal communications and correspondence.
Education
Expected in to to Bachelor of Arts | Human Resources Management Concordia University Wisconsin, Mequon, WI GPA:

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Resume Overview

School Attended

  • Concordia University Wisconsin

Job Titles Held:

  • HR/Training and Development Manager
  • Sr. HR Generalist
  • HR Recruiter

Degrees

  • Bachelor of Arts

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